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  • Domestic To International
    Mar 16, 2016
    Hi, I will be flying in to IAH from PHX at 14:48h by United. My connecting Lufthansa flight to Frankfurt is at 15:55. So that gives me 1h 7m. Is that enough time to make the connection? Will I have to go through security or customs again?


    There is no US Customs when leaving the US. All you have to do in Houston is go from your arrival gate in Terminal C to your departure gate in Terminal D. All gates are connected inside security. You should have enough time


  • International to Domestic
    Mar 16, 2016
    Hi, im arriving from Singapore to IAH Terminal E at 1405 and departing on United (operated by express jet) at 1535 to Memphis. Will I have time ? Must I clear customs first, retrieve baggage and re-checkin ?


    There are no nonstop flights from Singapore to Houston. What airline are you flying into Houston and where are you stopping on the way from Singapore to Houston? Are all your tickets on the same reservation or is the flight to Memphis on a separate reservation.


    Hello, apologies. It's SG > Moscow > IAH. SG > IAH is on Singapore Airlines while the second ticket IAH to Memphis is a separate reservation on United Airlines. Appreciate your help ZAP


    OK, so you will arrive in Terminal D, go through US Immigration, claim your bags, go through US Customs, then take the subway train to your departure terminal (likely Terminal B), re-check your bags with United and go through security and to your departure gate. 90 minutes is really not enough time to do that.


  • Calculating connection and TSA checkpoints time
    Mar 17, 2016
    Do you have to pass TSA checkpoints if you arrive to IAH at gate C or E and depart from gate B?


    No, you do not, the skyway train connects all terminals inside security.




  • Transiting Houston from London on way to Guatemala
    Mar 16, 2016
    I just noticed the connections for journey booked through an agent- landing supposed to be at 1915 in Terminal E to connect at 2125 in Terminal C- All United Airlines- will I have to pick up my luggage as well as getting through security? The time seems adequate but any delay in landing, or security allied to needing to wait to identify and carry luggage would make it all very problematic- as I am no longer able to run from terminal to terminal! Will the luggage be checked through?


    Both flights are in Terminal E. Since you are on an International to International connection you do not have to claim your bags and can use the Onestop Immigration and Customs line in Houston. You should have enough time.


    you have to go through immigration and customs and recheck your bags .If this is your first stop in the US , you have to claim luggage and recheck it.


    Ignore Sam, he is apparently not aware of Onestop for International to International transfers on United through Houston.


    Thanks- to all of you- BUT @ ZAM- I thought onestop only works if you have hand luggage only?


    At Houston if you are traveling International to International on United, even if you have checked baggage, you can use Onestop. https://www.united.com/web/en-US/content/travel/airport/expedited_programs.aspx


  • Tight connection SFO-IAH-PBC
    Mar 18, 2016
    Hi, I'm arriving from SFO at 16:47 and next flight leaves for PBC at 17:35. All by United. Is it possible to make it? Any tips or suggestions?


    It's barely possible if the flight from SFO Is on-time. You will have to take the Skyway train from Terminal C or E where you arrive to Terminal B where you depart.


    Thank you!


    Flying in from Austin to IAH with only 41 min. to change planes to LONDIN HEATHROW. Will that be enough time to transfer luggage. Will I be changing terminals?


  • Connecting in IAH with different airlines
    Mar 15, 2016
    Hello! I am arriving to IAH to Terminal E and need to catch a second flight (Separate airline/ticket) in Terminal B. After collecting my bags (assume in terminal E), where do I need to go to check-in for my second flight? would that also be Terminal B (from where I'll depart) or is there a common area/terminal for the check-in (flying with United). thanks! Asenet


    Only United uses both Terminal E and Terminal B. What airlines are you flying? Are your tickets on the same reservation or two separate ones?


    Arriving with Emirates (terminal e), then United (terminal b). Two separate reservations. Thanks!!


    You will arrive in Terminal D, go through US Immigration, claim your bags, go through US Customs, then take the subway train to Terminal B, check your bags with United, and go through security and to your departure gate.


    there will be a United counter just past customs . Just recheck your bag there and then exit . once in the arrivals terminal;, go downstairs to the inter terminal train to your connecting terminal


    You cannot use that counter unless your bags are tagged to your final destination. Sam, please stop giving bad advice.


  • Connection for international flights
    Mar 16, 2016
    Hi I hope you can help me. I'm flying from London to Cancun via Houston IAH and just want to ask if I will have to clear immigration, collect my bags and re-check in? I'm arriving in on United Airlines at 1800 into Terminal E and then depart from Terminal E on United Airlines for Cancun at 1918. I booked the tickets through an agent and have only just seen the connection time which looks a little tight. Could you advise what steps I will have to go through at IAH for this connection? Thanks in advance!


    You will not have to claim your bags since you are on an International to International connection on United through Houston. You can use the "Onestop" desk for Immigration and Customs and then you will go through security. However, your connection is still very short and well below the advised minimum for an International to International connection through Houston. I would advise against using that travel agent in the future.


    Thanks for your quick reply. I was a little surprised as well however they are a reputable company and hence my concern!! I will make sure to run through the airport wherever possible. I realise that you may not be able to advise on this but do you know if United would put me on the next flight if I missed the connection? Thanks again.


  • Shot Layover
    Mar 14, 2016
    Flying from LA to London with a halt at IAH. Connection time 36 mins and change from terminal C to E? Is that enough time?


    It's possible, but leaves no time to spare if the flight from LA is delayed at all. I personally wouldn't try it.


    Thanks! How long do you reckon is the walk from terminal C to E ?


    Maybe 10-15 minutes, depends on where in C you end up arriving.


  • tight connection time CORRECTION
    Mar 14, 2016
    domestic arrival 20:14 international departure 21:30


  • Tight connection time??
    Mar 14, 2016
    Miami-IAH Land 20:14 United Airlines IAH-AKL Depart 1:30 Air NZ Is this achievable? Help! I will have checked in luggage and expect security before international flight Yes?


    No, you do not have to go through security. All you have to do is go from your arrival gate to your departure gate. All terminals are connected inside security. You have enough time.


    Just Magic, many thanks for the help!


  • EWR to Montego Bay, Jamaica via IAH
    Apr 11, 2016
    I'm flying from Newark (EWR) to Montego Bay (MBJ) via Houston. My flight from Newark arrives at 0940 and my flight to Jamaica departs at 1015. I'm flying United and it was done on the same reservation via a third party website. I'm very concerned that the 35 minutes will not be long enough for me to make my connection (and definitely to short for any checked bags to make it). Should I be changing my flight?


    It's not impossible. I wouldn't have booked it but since it's a legal connection they aren't obligated to let you change it without paying a change fee.


    Hello Bg08c, I am just wondering if you are able to make the connection. I booked same flight in May, I am jut wondering if I keep the ticket or change the ticket. Thanks


    Trip is in 2 weeks, I'll let you know how it goes.


  • UA flight to London
    Apr 1, 2016
    I'm flying from San Jose to London with United Airlines with a 1hr 53min layover in Houston airport - we've just done the same journey in reverse through Newark & the transfer was horrific - Is it likely to be as tight in Houston?


    I assume you mean San Jose, Costa Rica. It is actually better in Houston because firstly, you will arrive and depart in the same terminal, secondly, since you are on an International to International connection on United, you don't have to claim your bags. You can use the "one stop" immigration/customs desk and then go straight to security and to your departure gate. You should have enough time.


    have just checked and it seems were arriving to terminal E and departing from terminal C - am assuming our luggage doesn't need to be rechecked is this correct?


  • IAD to Auckland via IAH
    Mar 13, 2016
    I'm flying from Dulles to Auckland via Houston. Do I clear immigration at Dulles or at Houston? I have only 1hr 35min between arrival in Houston and departure for Auckland.


    further info: the Dulles-Houston flight is AirNZ code-shared with United, and the Houston-Auckland flight is AirNZ.


    There is no US Immigration or Customs when leaving the US. You will go through New Zealand Immigration and Customs in Auckland. All you have to do in Houston is go from your arrival gate to your departure gate and show your passport to the gate agent when you board your flight to Auckland.


  • ATL (Delta) to AKL (Air New Zealand) via IAH: Check Baggage Transfer?
    Mar 12, 2016
    Arrival at IAH at 2:52pm on Delta, Departure for Auckland on Air New Zealand at 9:25pm. Will my checked bag from ATL transfer to Air New Zealand?


    No, if they are on two separate reservations, Delta does not transfer bags to airlines that are not their close partners. You will have to claim your bags in Terminal A, take the subway to Terminal D and re-check your bags with Air New Zealand.


    Thanks....very helpful.


  • International Connection from Cancun
    Mar 12, 2016
    Hi, I am flying from UA from Cancun into IAH on June 8th with a 1hr and 10mins layover to SFO. Not sure if this would be enough time for me to go through customs(if i have to?) and connect to my flight? I am worried...


    No, this is not enough time for an International to domestic connection through IAH. You need to contact whoever you booked that ticket to and request either an earlier flight from Cancun or a later flight to SFO.


    My travel agent is saying she can't do it(i personally just think she doesn't want to do it).. is there any slight possibility that it would be able to make it? might cost me a lot of I change it..


    If the flight from Cancun is early then maybe you sort of would have a chance. Never, ever use that travel agent again.


    I actually just got off the phone with United Airlines and they mentioned that I will only need to connect to my other flight in Houston that I would not need to go through customs... This will be done in SFO. My baggage is already checked at Cancun airport therefore, Houston will be only to transfer bags and connect to my 2nd flight. Is this true??? Or is this UA representative cluesless...


    Whoever you talked to has absolutely no clue what they are talking about. You will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk and go through security. It's ludicrous that their phone agents are so poorly trained.


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