IAH Traveler Help | iFlyer Forum

Houston Intercontinental (IAH) Airport

IAH Forum Home

Got a tip about IAH airport? You've come to the right place for help on getting to, through, and between Houston Intercontinental airport . Share your experiences with others, or post a question and get notified when there is a response.

Discussion Topics
Last Post

  • Help for my wife and kids
    Jun 6, 2016
    Hi There, My wife and two toddlers will be flying through IAH to New Zealand. I booked this on seperate tickets so she is going to have to pick up the luggage (2-3 suitcases and 2 car seats and a double stroller, and then recheck in with Air New Zealand. Is there any way she can get help with the bags etc?? I know there are wheel chairs etc, however she will need someone to help with the bags as she will push the stroller. Is there anyone there for this?? Any ideas??


  • Question re connection
    Jun 3, 2016
    Greetings. My wife and I are planning on traveling through Houston this fall. She can walk, but an artificial knee slows her down. The connection, if the flights are on time, is 50 minutes. Both flights are on United. Never been to this airport before. Is that enough time? Is there assistance for handicapped available to speed the process? Would we have to go through security again?


    She can request wheelchair assistance by calling United. You will not have to go through security again in Houston assuming your first flight is domestic.


    Thanks. I am concerned about the time. IS 50 minutes enough for a slower person like this?


    Yes, it should be as long as the first flight is on-time.


  • First Time Flyer
    Jun 3, 2016
    Hi! I have never flown before and I have a flight coming out of IAH to HNL in Hawaii. I am clueless as to the airport process. What do I do/Where do I go upon arrival? Thanks!


    Print out your boarding pass at home or get it using the United App on your phone. Then when you get to the airport, if you have a bag to check you go to the bag check counter for United in Terminal C. You will have to pay for it with a credit card (you can pay ahead of time online). You will then take your boarding pass (either paper or phone) and your ID (a drivers license is fine) to the security line, go through security, and then follow signs to your departure gate.


  • Claiming baggage from canceled flight
    May 28, 2016
    I flew in from Austin (United) and the connection to SLC I was supposed to make left without me. Then, the last flight of the day to SLC got canceled. I am giving up on my trip and going back to Austin. I was told tonight that they did not have enough personnel to pull checked bags. How can I prevent my bag from going to SLC and get it back to Austin?


  • Connecting flights
    May 24, 2016
    I will be arriving Houston at 9:35 AM , 6/6 at Terminal B connecting to a 12 noon flight leaving from Terminal C. Will I have to go through security again? Is 2-1/2 hrs. enough time to make it?


    No, you will not have to go through security. the Skyway train connects all terminals inside security. You have plenty of time.


  • YYZ-IAH-MTY Connecting flight questions
    May 24, 2016
    Hi. Flying from Toronto to Houston on United 8350 operated by Air Canada Express / Jazz, Terminal A, and then have to catch United 5597 operated by Skywest / United Express Terminal B. Heading to Monterrey Mexico. Will I have to look after my baggage in Houston and go through customs, or just get off the plane at terminal A and head over to terminal B on the skytrain ? Thanks in advance.


    You will pre-clear US Immigration and Customs in Toronto. All you have to do in Houston is go from your arrival gate to your departure gate via the Skyway train. You don't have to do anything with your bags.


  • Lines?
    May 19, 2016
    How have the security lines been this week?


  • 1 hour 30 min transfer time
    May 20, 2016
    Hi, we fly from Amsterdam, via Houston, to Cancun. We have in Houston 1 hour 30 min transfer time. Is this enough? Do we need to collect our bags and drop it of again?


    Since you are on An International to International connection through Houston on United, you can use the Onestop immigration and customs desk in IAH and do not have to claim your bags. This is still a difficult transfer.


  • Medical assistance
    May 10, 2016
    I'm transiting at Houston on way from Managua to Washington DC. I need to have someone give me an injection of a pre-filled anti-blood clot syringe. Is there a facility with staff that could possibly do that at Houston's airport?


    No, that is not a service that is available. Injecting yourself with Heparin/Lovenox is very easy. Learn to do it yourself.


  • Sufficient time to change planes interncontinental flight
    Apr 26, 2016
    I'm flying with United from Costa Rica (flight No. UA 1099) via Houston to London. Arrival in Houston at 7:00 pm at Terminal E and departing with Austrian Airlines (flight No.OS 7810) at 8:50 pm at Terminal E. Are 1:50 h sufficient to clear immigration, customs and security?


    Both flights are on United. Since you are on an International to International connection all on United you won't have to claim your bags and can use onestop immigration and customs. You should have enough time.


  • Dead Battery in car
    Apr 26, 2016
    Is there a jump team or something like that to help if a car has a dead battery and wont start? Im leaving for a week and nervous about it.


    Yes, all major airports have this. Also, unless your battery is already practically dead, it won't go dead just for sitting for a week.


  • Layover
    Apr 6, 2016
    Our vacation is late June and We are arriving at IAH from Seattle at 6:13am and getting on our connecting flight to MCO at 7:22am will this be enough time? We are taking United.


    Yes, that should be enough time. All you have to do is walk from your arrival gate to your departure gate, both in Terminal C.


  • Chinese Friend flying into Houston
    Mar 28, 2016
    My Chinese friend is fly on Air China and I am meeting her . Then we are both flying to Tampa on United. Is there a place near USA Custom that I could meet her. She does not speak a lot of English and is nervous about getting lost at the airport


    Yes, you can meet her at the exit of customs.


  • grandma needs a wheelchair
    Mar 24, 2016
    How do I arrange for wheelchair assistance from arrival gate to baggage claim, or preferably, car pick up? The section of travelers needing assistance lists a phone number which leads to a menu where none of the options have anything to do with what I need.


    You need to contact the airline your grandmother is flying with her Reservation number.


  • grandma needs a wheelchair
    Mar 24, 2016
    How do I arrange for wheelchair assistance from the arrival gate to the baggage claim or preferably, to the pick up area? The phone number listed as having more information just answers with a menu and none of the options deal with handicapped assistance.


Google Plus One