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  • rechecking bags from another airline
    Oct 21, 2013
    I have a connecting flight in Houston -- arriving in on an UA flight and transfering onto a Westjet flight. I understand I need to claim my bags in Houston, where would I need to go to recheck my bags with Westjet?


    Westjet does not fly to IAH. Please double check your itinerary to find the carrier that is operating your flight.


  • emirates phone number
    Oct 15, 2013
    Can i get Emirates airline phone number inside the airport please. Its urgent


    The toll-free number is 1-800-777-3999.


  • how do I get from gate A3D to gate C-43
    May 23, 2013
    Can anyone tell me how to get from gate A3D to gate C-43


    You arrive at Terminal A and need to take the above-ground TerminaLink train (follow signs), at the Terminal A station, connecting to Terminal C inside security. On arrival there, follow signs to the gateway to gates C43-C45


  • IS 39 mins time enough
    May 13, 2013
    I am arriving on 5/26/13 flight 1267,terminal B. I leave on flight 4138 terminal C at 1:46pm. Will we make the flight. How can I find out which way to go when we get off the 1st plane,so that we are heading in the right direction for the 2nd flight?


    What airport are you talking about? Are you flying United at IAH? You might have your terminals backwards, United 1267 would arrive in C or E and 4138 would likely depart from B. Or are you talking about EWR?


  • Flying from Austin-IAH-SJO (Costa Rica)
    May 2, 2013
    My family is flying from Austin to Costa Rica, but we go through IAH both ways. I see lots of helpful advice about understanding that we must clear customs in Houston on the way back. Does anyone know if we have to clear customs in Houston on our way TO Costa Rica, from Austin? Can we not clear customs in Austin and then not worry about having to re-check out bags in Houston on our way to Costa Rica? Thanks!


    No, the only time you will go through any immigration on the way TO Costa Rica is when you get to Costa Rica. In IAH on the way there you will just have to go from your arriving gate to your departing gate - you won't have to do anything with your bags.


    Awesome, thank you for the info.


  • Customs & Baggage/security
    Mar 5, 2013
    Hello, Coming through customs from Costa Rica, if I have checked my bag in Liberia will it go straight through to my final diestination or do I need to pick it up and go through security again for my connecting domestic flight?


    When you arrive in the US you will clear immigration, claim your bag, go through customs, then recheck your bag with your airline. However, it will have a bag tag placed on it in Liberia to your final destination, so all you have to do is drop it off.


  • US Customs Office at IAH
    Jan 6, 2013
    I need to export some merchandise, flying Air France outbound to Paris. Where is the US Customs office?


    Call IAH at 281-230-3100 or e-main info@fly2houston.com


  • Clearing Customs - Time Needed
    Dec 27, 2012
    1/12/2013, I will arrive in flight UA1401 from Bonaire at 11:43 a.m. My connecting flight, UA 684, departs Huston at 12:56 noon. Time total is 1 hour 13 minutes. Is that enough time to clear customs and catch my flight?


    As an international arrival at IAH you need to go through passport check, pick up your bag, go through customs clearance and re-check-in your bag where indicated. United uses Terminals A, B, C & E. After customs clearance in the International Arrivals building (follow signs), go straight out to the International Arrivals Lobby, take escalator down to the Inter-Terminal Train to Terminals A, B & C, which runs in a continuous loop. On arrival of your connecting terminal, you need to go through security check before proceeding to your gate. Gate numbers correspond with Terminals, i.e., Gate E12 -Terminal E. You should have sufficient time for transfer.


    Dec 24, 2012


    If you pick up by car, you have the option of parking in the cell phone lot ('Passenger Pickup Lot')--stay with your vehicle until your party has gathered luggage and calls you to be picked up at the curb. To access the lot, whether you are approaching the airport using John F. Kennedy Boulevard or Will Clayton Parkway, just follow the purple signs to the entrance. (Or use the garage for short-term parking). For paging call 281-230-3000. If arriving taxi, you will, on entering the terminal, see the ticket counters in front of you. Take the escalator to Level 1 - International Arrivals - with a lobby /passenger greeting area.


  • 16 hour layover GDL to DFW
    Nov 10, 2012
    2 adults 1 infant have a 16 hour layover in IAH from GDL. What happens to our checked bags??


    You need to contact your airline; however, note that if you use different airline you also need to find out if first airline will transfer bags to second one, as not all Airlines do - if not, you would have to go to the Terminal of your connecting airline and re-check in your bags there. On arrival at IAH, presuming you use United, you would either arrive at Terminals C or E - at gates C3-45 is a connector to Terminal E, where you need to go through passport control, pick up bags, go through customs clearance and re-check-in your bags. A 16-hr layover with a baby in tow is quite an undertaking; it may be easier for you to take your bags along, after passing customs clearance (presuming you stay over at a hotel) that way you have the assurance that your re-checked bags the next day will arrive safely at DFW.


  • C-18 to E-20
    Oct 24, 2012
    Have elderly passenger who cant walk that far, what are the best options?


    At IAH, the above-ground TerminaLink train, which starts its service at the Terminal A station, connects terminals A, B, C, D/E inside security. On arrival at gateway C14-23, (gate C18) the TerminaLink train station is clearly marked by signs; board the train to get Terminal E, gate area E12-24. NOTE: When making airline reservations, be sure to mention your passenger's special needs, including wheelchair assistance. This way your passenger will, on arrival at C gate, be met by an airline employee with a wheelchair. For more information contact the Airport Administrative Office at 281-230-3100.


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