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  • Elderley Travelers
    Jul 12, 2014
    My parents are arriving at terminal D and have an overnight layover, staying at the airport Marriott. Would it be easier for them to take a taxi to the hotel as compared to the train as walking distances is difficult?


    'Airport Marriott Hotel' is located in the center of the Airport terminal complex (tel. 281-443-2310 or 800-228-9290), linking the airside of the terminals to the hotel's dining & conference rooms. The hotel also provides free underground train service.


  • lost ipad on june 27 @ terminal E
    Jul 7, 2014


    For items lost inside IAH Airport, contact the Lost & Found department at at 281 230-3299, or email


  • connecting flight
    Jun 15, 2014
    I am flying in to IAH from Tokyo and have to catch a domestic flight. The Layover is 1 hour 50 mins. Is this enough time to catch my connecting flight? I am an active duty service member so that speeds things up a little but im still not sure that this will be enough time to check through immagration, customes, and recheck my baggage.


  • Enough time?
    May 24, 2014
    I am travelling from IST-IAH, and need to book a flight from IAH to dallas. Is 1 hr 45min enough time to clear customs, get luggage, check-in for my new flight and get to the boarding gate? If not, my other option (which is more expensive, so I'm trying to avoid it) gives me 2 hs 15mins. Is that enough time to clear customs, get luggage, check-in, etc...?? I don't know if it helps, but I will be travelling business on turkish airlines, so maybe there is a special line through customs for business class passengers? Also, i'm an american citizen, so maybe that will speed things along too. Thanks for the help!!!


    While you arrive with Turkish at Terminal D (TD) under today's departure listings United flies from IAH to DAL (that's the domestic Dallas terminal close to the city) - no listing for DFW - the internat'l Airport. If you buy a United Airline ticket (both Turkish & United are Star Alliance members) your bags should be automatically transferred after customs clearance & baggage re-check. Can't tell you which Concourse your connection will be (United is the only one using all Terminals, other than TD). For Arrivals procedure & transfers I suggest you open then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


  • lost and found US AIrways
    May 8, 2014
    forgot my e reader las night in a US airways plane. besides the website , is there any ideas to help recover my device please


  • Elderly Mother Arriving at International Terminal
    May 27, 2014
    My mother is arriving from over seas. She is wheel chair bound. She is going to have 2 large bags with her. Is there any way that I can get into the international baggage claim area to help her with the luggage. If not, how can I get her help.


    No, you cannot. If she has wheelchair service they should assist with her bags until she exits customs.


    elderly father is arriving from Louisiana on united airlines where can I pick him up?


  • Layover time
    Apr 10, 2014
    Hi. I am wanting to book a flight with United from Austin to London Heathrow (domestic - international) via Houston on a Friday night. Is 1 hour enough time for a layover if the flight is on time? WIll I need to change tereminals?


    At IAH, United uses Terminals A, B, C & E - reached by the above-ground TerminaLink train inside security - you have enough time for transfer.


    You will likely arrive in Terminal B or C and depart from Terminal E.


  • how early should I leave airport Marriott for flight to Guatemala
    Apr 3, 2014
    I will arrive at IAH on United from Denver around 1:30am and don't need to catch my next flight on United to Guatemala City until 9:30am. I am planning to spend the night at the airport Marriott but am wondering what time I should leave the hotel in order to have enough time to go back through security and get to my terminal and catch the 9:30 flight. Thanks.


    I would leave at about 8:30 if you are able to check in online and 8 if you are not.


    Mar 16, 2014
    Am flying DB7342 from Harlington and NEED ASSISTANCE at IAH to connect to my flight to Chicago. Only have 30 minutes to make it and an electric cart.


    You need to contact United (the operating carrier) and request wheelchair assistance.


  • UA1700 and connect to UA1
    Feb 11, 2014
    I am planning to book my flight to Tokyo JP from Philadelphia with United, the layover time in IAH is only 1 hour 5 mins. United website didn't show the in&out terminals. Will I have enough time for the connection?


    That should be enough time if your first flight is on-time. You will likely arrive in Terminal C and depart from Terminal E, which are directly connected.


  • Smoking
    Feb 10, 2014
    Terminal B arrival, terminal E departure. 3.5 hr layover. Which terminal do I exit to have a smoke?


    Probably easiest to take your smoke break outside Terminal B, then go back inside when you're done, take the Inter-Terminal Train to Terminal E, and then go through security there. You could alternatively go back through security in B, then take the TerminaLink train to E.


  • Need assistance
    Jan 27, 2014
    Arriving at IAH on UA1563at 8:05 AM departing to Calgary on UA729 at 8:50 AM. Need wheel chair assistance. Can this be done in the 45 minutes allocated?


    Have you already called United to request wheelchair assistance? You should have enough time as both flights should be in Terminal C.


  • arrival elderly person
    Jan 14, 2014
    can I go to the gate to pick up my father (late 80s)


    Usually no, if he has wheelchair service they will bring him out and you can meet him in the baggage claim and if not can he find the baggage claim on his own? It's well marked.


  • Fly in from LoveField to get on Flight to Buenos Aries
    Jan 14, 2014
    We scheduled to arrive @ 820 PM (UA flight) and need to get on UA flight to Buenos Aries @ 900 PM. Since we've never been to IAH, I can see a big problem looming and I couldn't find any UA live help. Please help. Thanks.


    That is barely enough time. You will likely arrive in Terminal B and depart from Terminal E. They are connected beyond security by the TerminaLink train. Your flight from DAL will have to be on-time.


  • 32 minutes between flights? Will we make it?
    Dec 27, 2013
    United changed our flight times. We arrive from Newark at 12:04. Flight leaves IAH at 12:36 for Orange County. It looks like we will arrive and depart from the same terminal- C- although the departure gate has not been announced yet. I am a nervous wreck!! Will we make it?!


    by the way, we leave tomorrow!!


    Yes, both of your flights will likely be in C. If your first flight is on-time you'll have enough time.


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