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  • Time for international connection
    May 27, 2015
    0
    In June my wife will be travelling from Amsterdam to Cancun with a stopover in Houston. Both legs are on United. She has 87 minutes between flights. Will she need to go through customs and pick up her luggage? is 87 minutes sufficient?

     

  • customs clearing
    May 15, 2015
    0
    I am flying from india to houston, and I land around 4:45 P.M and i need to catch a shuttle at 7:15 PM. is there enough time to clear customs and make it in time for the shuttle? please help

     

  • best day to fly
    Mar 7, 2015
    0
    what is the lightest day to arrive in Houston from an international destination?

     

  • Customs and layover time
    Mar 1, 2015
    1
    Leaving Monroe La on July 30 at 6:45 a.m. for San Jose Costa Rica via United Airlines. Layover in Houston is 2 hours and 25 minutes. Is this sufficient time to get through customs? Houston to San Jose flight is in the same concourse - United Airlines. Thank you.

     

    You do not go through US Customs when leaving the US. You will arrive in Terminal A or B and depart from Terminal E. The TerminaLink train connects all terminals inside security. All you have to do is go from your arrival gate to your departure gate. You should have plenty of time.

     

  • How long it will take to pass the custom in IAH airport?
    Feb 25, 2015
    2
    My parents are flying from China to Houston, should arrive at 2:40pm. The next flight to the destination departs at 5:40. Is 3-hour enough to pass the custom, claim the baggage, and also check-in the baggage again? Thanks!

     

    Yes, that should be plenty of time.

     

    Thanks!

     

  • Clearing Customs
    Feb 24, 2015
    1
    I am traveling from Charlottetown, PE to Houston with a connection in Toronto. Where will I clear customs?

     

    You will pre-clear US Immigration and Customs in Toronto.

     

  • Smoke break between flights
    Feb 17, 2015
    1
    I am flying from Canada to Costa Rica with a 2 1/2 hour layover in Houston. How difficult will it be to have a smoke break and is there enough time?

     

    You have a long enough layover where you should have enough time. You'll just have to make your way to an airport exit, find an area where smoking is allowed, then find your way back through security and to your departure gate.

     

  • Connecting flight: Immigration / Security Check
    Feb 17, 2015
    1
    We will be arriving in IAH from Europe - connecting flights to San Antonio. Will 140 minutes be enough? We'll need a wheelchair - will someone pick us up at the plane and help us to get to and through the immigration and sec. check? Thanks!

     

    Yes, that should be enough time. Yes, if you requested wheelchair service from your airline that will be provided throughout the immigration and security process.

     

  • passenfer pick up
    Jan 4, 2015
    1
    Where do I pick up my daughter arriving from Costa Rica in Term W

     

    IAH does not have a Terminal W. If she is arriving on United she will be in Terminal E. If on anoyther airline nonstop from Costa Rica, Terminal D.

     

  • Meeting someone during layover at IAH
    Nov 21, 2014
    0
    My friend will be flying on United Airlines from Gulfport, Mississippi to Houston, Texas on December 21. She will fly on flight UA4588. Her flight arrives in Houston at 7:57 AM, and then she will fly out at 11:25 AM that morning. We plan to meet during this time, which is the reason for her long layover. Arriving in Terminal A that morning, where would be the place to meet her at? I will not be going through security as I will not be flying, so I need somewhere to meet that is outside security. She will need to head back through security and get to Terminal B to catch her departing flight. I have 2 questions: a) Where does she go after arriving in Terminal A to meet me? b) Where do I go after parking to go meet her? Thank you very much for any help!

     

  • Interjet Terminal
    Nov 11, 2014
    1
    Hi I wanted to know through what terminal I should go through if I am flying with Interjet. Thank you

     

    Interjet uses Terminal D.

     

  • Interjet Terminal
    Nov 11, 2014
    0
    Hi I wanted to know through what terminal I should go through if I am flying with Interjet. Thank you

     

  • Where do we meet arriving pax from UA 965 from FRA
    Oct 29, 2014
    0
    To meet arriving pax from UA 965 from FRA. Don't we meet then at Terminal E when they come through customs?

     

  • Where do we meet arriving pax from UA 965 from FRA
    Oct 30, 2014
    2
    To meet arriving pax from UA 965 from FRA. Don't we meet then at Terminal E when they come through customs?

     

    Yes, there will be a place to meet them at the exit of Customs.

     

    That's what I thought - the travel agent told my son's school that you can meet the kids coming back from the trip at Terminal C - which I knew was not correct

     

  • Terminal to pick up passenger
    Oct 8, 2014
    1
    Passenger arriving from Canada on a United flight into terminal C. Is it C I pick them up or another terminal?

     

    Yes, you can pick them up at C.

     





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