Baggage Claim at Rochester ROC Airport
Baggage Carts / Skycap at Rochester ROC Airport
Smarte Cart Rental
Luggage cart dispensers are located at each end of the baggage claim area, and on the first floor of the parking garage. Fee: $3 each with a rebate of 25 cents issued upon return of the cart. The dispensers accept credit cards.
Security at Rochester ROC Airport
* Make sure you have government issued photo ID with you at all times (examples: Driver’s License, Passport) and readily available to show upon request at check-in, boarding or other stages of the airport process. Passengers 18 and older must show government issued photo ID.
* Make sure you have your boarding pass. Passengers will not be permitted beyond the security checkpoint without a boarding pass. Boarding passes are no longer issued at the gate. Boarding passes can be obtained at all ticket counters upon check-in. Boarding passes may also be obtained online or at a self-serve kiosk, however, this varies by airline. Please call your airline 800 number for further information.
Airport General Information 585-753-7000
TSA Security Questions & Concerns 585-279-6028