Terminal Gate Connection
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Guam Won Pat Airport ( GUM ) Terminal Map # Fast food, restaurants, stores, cafes, bars
The Arrivals Level (Basement level) houses the customs offices, a tour group lobby, rental car booths, and Visior Information, with Customs inspection and 5 baggage carousels. Eight new self-service APC kiosks at the immigration hall were recently added (expediting the passport control & customs process)
The Departures Level (Apron level) houses ticket counters in both East & West Wing lobbies, a Meeter /Greeter area, a cafe & airline & GIAA offices. In the center are the escalators to the Concourse levels East & West.
The Concourse level is divided into 2 Concourses: West with gates 4 - 8, housing a food court - and East with gates 9 - 21 (remote gate 11 is on the pron level), housing the President's Club between gates 10-12, food court, and duty-free shop. Between gates 8 & 9 is access to level 3.
Level 3 houses duty-free shops, food courts, security checkpoints, food court, GIAA Administrative offices, INS offices, Immigration and escalators to baggage claim & customs areas.
Other amenities in the passenger terminal include ATM machines, banking, foreign exchange, international restaurants and shops, tour group counters, rental car agencies, and Airport Ambassors who will extend their friendly Chamorro hospitality and answer your questions. Also, outside the arrivals area, in the West Arrival wing, is the Airport Information Center, handling inquiries for Customs, Immigration & Military asistance, which can also be reached at 642-INFO.
NEW global brands & contemporary boutiques have recently been added to the shopping experience.
- For U.S. Transportation Security Agency (TSA) informtation open http://www.tsa.gov/
- United opened a new check-in facility in downtown Guam - the Tumon Central Air Terminal (TCAT) - located at the ground level of T Galleria by DFS. From there, United's passengers departing on late afternoon and evening flights from Guam may check in there, receive boarding passes and checked baggage. A free free airport shuttle running from there every 15-30 minutes after 1:30 p.m will take passengers to the Airport. TCAT is open daily, 11 a.m. to 5 p.m.
- If arriving in Guam with ESTA approval or a U.S. passport, you may use the specially-marked lanes at airport immigration.
- A new Inline Baggage Screening System is to be completed by 2016 - doubling capacity of baggage handling & screening, while creating more room for passenger traffic due to elimination of x-ray pods from ticket lobby. While the current manual baggage system can only screen 200 bags per hour- the new state-of-the-art system will be able to handle 680 bags.