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Type Name Terminal Location
Store Tumi Main Terminal Main Concourse
Store Dikeni Concourse B Concourse Entrance
Store Samsonite Main Terminal Main Concourse
Store Dissona Concourse B Concourse Entrance
Store Dilacks Concourse B Concourse Entrance
Store Canudilo Main Terminal Main Concourse
Store Yeasun Main Terminal 210
Store Bally Main Terminal Main Concourse
Restaurant Oak Tree Main Terminal Main Concourse
Store QLfood Main Terminal Concourse Entrance
Store Agatha Concourse B 226
Store LOccitane Concourse A 11
Store Vesto Concourse B Concourse Entrance
Store Daniel Hechter Main Terminal Main Concourse
Store BOSSsunwen Concourse B Concourse Entrance
Store Yeasun Concourse B 325
Cafe Fresh Fruit Juice Main Terminal Main Concourse
Store JTL Concourse B Concourse Entrance
Store Yeasun Concourse A 125
Store American Tourister Main Terminal Main Concourse
Store Giddie Lumiere Main Terminal Main Concourse
Store The Lucky Samrock Concourse A Concourse Entrance
Restaurant Master Kong Chefs Concourse A 124
Store Taho Concourse B Concourse Entrance
Store Chinese Jade Concourse A 112
Store Dolefun Main Terminal Main Concourse
Store Yeasun Concourse B 204
Store SLHL Main Terminal Main Concourse
Store Ochirly Concourse B Concourse Entrance
Store Yeasun Concourse B Concourse Entrance
Restaurant Yeasun Concourse B 202
Store SLHL Main Terminal Main Concourse
Restaurant Oak Tree Main Terminal Main Concourse
Store Em Concourse A 114
Restaurant Oak Tree Concourse B 232
Restaurant Oak Tree Main Terminal Main Concourse
Restaurant Oak Tree Main Terminal Main Concourse
Cafe SLHL Concourse B Concourse Entrance
Store SLHL Main Terminal Main Concourse
Store Em Concourse A 120
Cafe Perck Coffee Main Terminal 01
Store Kiehls Concourse B 223
Store Chrish Dien Deny Concourse A Concourse Entrance
Cafe Lavazza Concourse B 202
Store Agatha Concourse A Concourse Entrance
Store Yeasun Concourse A 110
Store Menhardum Concourse A Concourse Entrance
Store Yeasun Concourse A 120
RestRooms Restrooms Concourse B 225
Store Kiehls Concourse A Concourse Entrance
Store Yeasun Main Terminal Main Concourse
Restaurant Yeasun Concourse A Concourse Entrance
Store Sweet & Honey Concourse B 204
Restaurant Chinese Dumpling Main Terminal Main Concourse
Store Chrish Dien Deny Concourse A Concourse Entrance
Store Shopping Concourse A 125
Store Howonderful Main Terminal Main Concourse
Restaurant KFC Concourse B Concourse Entrance
Store SLHL Concourse B 234
Restaurant McDonalds Concourse A Concourse Entrance
Store Yeasun Concourse B 226
Store Braun Buffel Concourse B 204
Store SLHL Concourse A Concourse Entrance
Store Dolefun Concourse B Concourse Entrance
Store Coach Main Terminal Main Concourse
Store Giddie Lumiere Main Terminal 101
Store Charriol Concourse B 235
Store Braun Buffel Main Terminal Main Concourse
Store Dolefun Concourse A Concourse Entrance
Store SLHL Concourse B Concourse Entrance
Store SLHL Concourse A Concourse Entrance
Cafe Oak Tree Main Terminal Main Concourse
Cafe Stabucks Coffee Concourse B Concourse Entrance
Store Yeasun Concourse B Concourse Entrance
Store Oak Tree Main Terminal Main Concourse
Store Canudilo Concourse B 203
Store Helen Shirley Main Terminal Main Concourse
Cafe Perck Coffee Concourse A 104
Store Yeasun Main Terminal Main Concourse
RestRooms Restrooms Concourse A 109
Store Saint Jack Concourse A 124
Cafe Langi Coffee Main Terminal Main Concourse
Store Yeasun Concourse B 213
Store Dilacks Concourse A Concourse Entrance
Restaurant China Red Main Terminal Main Concourse
Store Yeasun Concourse A 115
Store Fllorinteno Concourse B 18
Store Sawrio Concourse B Concourse Entrance
Cafe Perck Coffee Concourse B 203
Store China Red Concourse A 114
Restaurant Red House Leisure Concourse B 223
Store Yeasun Concourse A 109
RestRooms Restrooms Concourse A 116
Store Debor Concourse A Concourse Entrance
Cafe Oak Tree Concourse B 232
Restaurant Melitta Main Terminal Main Concourse
Store SLHL Main Terminal Main Concourse
Store Disney Main Terminal Main Concourse
Restaurant Red House Leisure Concourse A 123
Store Canudilo Concourse B 210
Store Yeasun Concourse B 220
Store 7-Eleven Main Terminal Main Concourse
Store Bosam Main Terminal Main Concourse
Restaurant Cheerway Concourse B Concourse Entrance
Store Howonderful Concourse B 201
RestRooms Restrooms Concourse B 208
Store J.Benato Concourse B 232
Cafe Blenz Concourse A 112
Store Yeasun Concourse A 127
Cafe Stabucks Coffee Concourse A 104
Store SEA Main Terminal Main Concourse
Store Skymax Concourse B 235
Cafe Dio Coffee Main Terminal Main Concourse
Store SEA Concourse A Concourse Entrance
Store Phiten Main Terminal Main Concourse
RestRooms Restrooms Concourse B 235
Store Oak Tree Main Terminal Main Concourse
Store Dupndenis Main Terminal Main Concourse
Cafe Perck Coffee Concourse A 103
Store Powerland Concourse B Concourse Entrance
Store MGS Main Terminal Main Concourse
Store Salvatore Ferragamo Main Terminal Concourse Entrance
Store Yeasun Concourse A Concourse Entrance
Store UTC Main Terminal Concourse Entrance
Store UTC Concourse B Concourse Entrance
RestRooms Restrooms Concourse A 125
Store Wanlima Main Terminal Main Concourse
Store Shopping Concourse B 227
Store SLHL Concourse A 111
Store Dolefun Concourse B 201
RestRooms Restrooms Concourse B 232
Store Yeasun Concourse B 214
Store Jevoni Concourse B Concourse Entrance
Store Yeasun Concourse B 214
Store Alexandre de Paris Concourse A Concourse Entrance
Restaurant McDonalds Concourse A 131
Store Dolefun Main Terminal Main Concourse
Restaurant McDonalds Concourse A 131
Store LOccitane Concourse B Concourse Entrance
Store Artini Concourse A Concourse Entrance
Store Mmporio & Armani Main Terminal Main Concourse
Store Dolefun Main Terminal Main Concourse
Store Camel Active Concourse B Concourse Entrance
Store Powerland Concourse A Concourse Entrance
Store Sweet & Honey Concourse B 220
Store Em Concourse A 224
RestRooms Restrooms Concourse A Concourse Entrance
Store Jevoni Concourse B Concourse Entrance
RestRooms Restrooms Concourse B Concourse Entrance
Store Swarovski Main Terminal Main Concourse
Store Dekeni Concourse B Concourse Entrance
Store Katendin Concourse B 223
Store Dunhill Main Terminal Main Concourse
Store Oak Free Concourse A 127
Store Baleno Main Terminal Main Concourse
Cafe Shija Coffee Concourse B 214
Store Oak Tree Concourse A 127
Store Fansun Concourse B 223
Store Canudilo Main Terminal Main Concourse
Store Ermenegildo Zegna Main Terminal Concourse Entrance
RestRooms Restrooms Main Terminal Main Concourse
Store Yeasun Concourse A 121
Store Sea-Guli Main Terminal Main Concourse
Cafe SLHL Main Terminal Main Concourse
RestRooms Restrooms Concourse B 216
Store Dolefun Concourse B 224
Store Yeasun Main Terminal Main Concourse
Store M-A-C Concourse B Concourse Entrance
Store Shanghai Tang Main Terminal Main Concourse
RestRooms Restrooms Concourse A 11
Store Skap Concourse B Concourse Entrance
Store Phiten Concourse B Concourse Entrance
Store China Red Concourse B 211
Store Blue Adge Digital Main Terminal Main Concourse
Store SLHL Concourse B 210
Restaurant SLHL Main Terminal Main Concourse
Restaurant Yeasun Main Terminal Main Concourse
Restaurant SLHL Concourse B 221
Store Yeasun Concourse A 125
Store Yeasun Concourse B 213
Store Dolefun Concourse A 115
Store Braun Buffel Concourse B 222
Store Dolefun Main Terminal Main Concourse
Restaurant McDonalds Concourse B 01
Store Ji Hong Business Concourse A Concourse Entrance
Store Swatch Main Terminal Main Concourse
Store Yeasun Concourse B 224
Store Yeasun Main Terminal Main Concourse
Cafe Stabucks Coffee Concourse A Concourse Entrance
Store CHJ Jewellery Main Terminal Main Concourse
Store U.nive Main Terminal Main Concourse
Store Yeasun Concourse B 201
Store LOccitane Concourse A 123
Store SLHL Concourse A 114
Store Yeasun Concourse A Concourse Entrance
Restaurant Japan Fusion Main Terminal Main Concourse
Store Aigle Main Terminal Concourse Entrance
Restaurant Yeasun Concourse A 120
RestRooms Restrooms Concourse B 10
RestRooms Restrooms Concourse A 132
Restaurant Acting Main Terminal Main Concourse
Store Paul & Shark Main Terminal Main Concourse
RestRooms Restrooms Concourse B Concourse Entrance
Store Swarovski Concourse A 122
Store SLHL Concourse B Concourse Entrance
Store MGS Main Terminal Main Concourse
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Guangzhou Baiyun CAN Terminal Map CAN Concourse A CAN Concourse B CAN Main Terminal

MAIN TERMINAL / CONCOURSES AT Guangzhou Baiyun CAN

Baiyun Airport's Passenger Terminal Layout, Exit & Entry Immigration Procedures; International Arrivals & Departure; Security check Lanes; Passenger Transfers; Terminal Details & Security Lanes; Services & Amenities & Important telephone numbers:

The large four-level passenger terminal at Guangzhou Baiyun International Airport includes a main building, a connector, Piers /Concourses A & B, and elevated walkways.  East Piers 1 & 2 & their gates are for international flights only; domestic flights use all other departure gates.
B1 of the Terminal Main Building houses a 'Mini Hotel' for transfer passengers taking early morning flights. It offers 24-hr shower and optional wake-up call service   For more information call 020-36068300.

The unique Time Tunnel in the west passage of Main Terminal's B1 - covering 2,300 sq.meters and is 200 meters long -  enables passengers to interact with robots, or look at planes flying overhead. It is divided into 4 sections (home of cloud, dream of cloud, heart of cloud and city of cloud.

Exit & Entry Immigration procedures: Both incoming and outgoing passengers need to show a valid passport.  Foreign passengers need to complete the 'Foreign Exit & Entry' registration card and have a Chinese Visa. After due inspection, the entry registration card will be taken, while the exit registration card will be returned to passenger.  Those holding a group visa to China will be exempted from this requirement.
International Arrivals need to go through Inspection & Quarantine, Border Inspection, Baggage Claim, Customs Inspection, & again Inspection & Quarantine.
International Departures need to check in, get boarding pass, go through Inspection & Quarantine, Customs Inspection, Security check, Frontier Inspection & on to the boarding area.  All passengers of international flights board through the East  Piers 1 & 2 of  Area A.
Security checks Lanes: Of a total of 52 lanes -11of are for international flights at the East Sector:
  East Sector: Lane 1, staff & crew; lane 2 passengers; lane 11 First/Business Class, servicemen, elderly, & disabled;
  West Sector: Lane 1 First/Business Class; Lanes 2-9 & 12-17 passengers; lane 10 stafff only; lane 11: servicemen, elderly, & disabled;
Passenger transfers:  
Depending on your transfer schedule, you can follow one of the four scenarios outlining where to go when transferring to another plane:
- Changing from an international flight to a domestic flight: After deplaning, hand in your health declaration, go through Immigration check, then the baggage claim, go to Customs inspection; then to the Transfer Desk, go through security check and wait in the departure hall for boarding.
- Changing from a domestic flight to an international flight: After deplaning, go to baggage claim, health inspection, customs inspection, then go to the transfer desk, thereafter go through Immigration check, security check, and then wait in the Departure Hall for boarding.
Changing from international flight to another international flight: After deplaning, go to the transfer desk and thereafter wait in the Departure Hall for boarding.
- Changing from domestic flight to another domestic flight: After deplaning, go to the transfer desk; thereafter wait in the Departure Hall for boarding.

TERMINAL DETAILS:  

The Passenger Terminal  at Guangzhou Baiyun International Airport is divided into a Main Terminal (with check-in counters & most retail stores) and Areas A & B, which
include border control, customs & quarantine, baggage reclaim and related facilities. - Area A is at the East part of the terminal and includes a security checkpoint and  the East Pier with A gates; 
- Area B is at the West part
of the terminal and includes a security checkpoint and the West Pier with B gates.
- East Pier 1 & 2 are used for international flights, while East Pier 3
and all gates at the West Pier are for domestic flights .

The main Terminal has four levels (
its underground level 0 leads to the subway station and parking lot; while Level 4 houses offices):
    Level 1 houses the Arrivals Hall with baggage claim & Customs facility;
    Level 2 is  the Arrivals level with immigration facility;
    Level 3 is the Departures level with Departures Hall & 8 entrances/exits (outside of which are the taxi and shuttle bus stops) - divided by Domestic & International sides. (In addition to regular check-in counters, there are automated check-in kiosks for baggage check and boarding passes. )
- The Domestic Departure Hall has 6 check-in counter islands E through N with 144 check-in counters. Services include information pertaining to tickets, international/domestic flights, ticket changes & seat-reconfirmation for return flight, check-in assistance, and more. (Islands E, K & L handle check-in procedures for the International Departures Hall).
- The International Departures Hall has four check-in counter islands G, H, F & J, and 102 check-in counters. Passengers to international flights use Boarding Area A, Concourse East 1.
    Boarding Gate Areas:  Both East & West Piers/ Concourses  can be accessed from the Departures Hall on level 3 - the east side leads to A gates; the west side leads to B gates:
- Area A East Piers: - East Pier 1 (Gate A01-A04, A101-A112), East Pier 2 (Gate A07-A11, A113-A123) and East Pier 3 (Gate A13-A18, A124-A133).  Note that Gate A102 opened after replacing its steel seats with comfortable sofa and its walls decorated in Lingnan architectures. Charging stations were increased to 58 and a row of 45 bar seats is intended for business travelers to do their work.  Gate A102 represents the first Lingman-style gate in China.  
- Area B West Piers: - West Pier 1 (Gate B01-B04, B201-B213), West Pier 2 (Gate B07-B10, B214-B223), West Pier 3 (Gate B13-B18, B124-B133) and nine outer-bay boarding gates, Gate B901-B909.

Services and Amenities at Baiyun Airport:  While most food & drink & retail concessions are located in the Domestic Lounge on level 1, you can dine at the Jinlong Food Street, located near Gates 17/18 of the Departure Hall. This area also has an assortment of cafes.
- Special security check line intended for the elderly, disabled & servicemen is at International gate 11, Domestic East  gate 11 & Domestic West gate 23.
- Ticket counters on level 3: Domestic ticket counter near gates 3, 11 & 14;  International ticket counter near gates 5 & 6.
- Information desks (tel. 020 86137273): four are opposite F & D Islands and near the gates & 15.
- Free internet service: throughout the terminal at 63 hot spots(use AIRPORT-WIFI-FREE).
- Lost & Found is in the Departure Hall on level 3, near gate 1.
- Business Centers, First & Business Class Lounges & Post Office are listed separately as 'Business Sevices'.
- Medical Centers: at gate 27, level 1; on level 3 of west-bridge building; & on level 2 of East II building.
- Mothers & Infants rooms are at Departure areas A & B on level 3.
- Baggage: (a) For overweight baggage exceeding 50kg, or 50x75x90cm in dimension, go to the baggage check-in counters next to gates 1, 9 & 16 of the Departure Hall on level 3 of the main block.  (b) Left baggage service is on levels 1 & 3.
- Baggage Storage facilities (tel. 020 – 36066859) at: Gate 16, Domestic Baggage Claim Lobby; Gate 8 in International Departure Lobby, Domestic Arrival Area B (2), International Arrival Area (2).

[A new Terminal 2 is scheduled to open in 2017- connected to the current terminal and sharing access to the Metro line to the city.]

NOTE: Baiyun Airport is building cultural projects with its theme "Legend of New Silk Road" - including "Time Tunnel" and "Silk Road" (both promoted to "Flower City along Silk Road" as well as proceeding on the Feature Boarding Gate "Source of Silk Road", time-keeping lounge "Post of Silk Road", and more. Baiyun Airport endeavors to represent cultural deposits of millennium and Guangzhou sees its role as international window to communicate Lingnan and Chinese culture.

Important Telephone Numbers at Baiyun Airport:  (most telephone numbers precede 020-):
- Airport Call Center: tel. 36066999
- Airport Express - Information 86122102;   Help Desk 400-830-8688 (without 020- number)
- Baggage Information: Storage 36066859;  Lost bags:36066763 (domestic), 86130102 (international);  Baggage Info Enquiry (CZ): tel. 86122921 (domestic), 86122913 (international)
- Call Center  020-36066999.
- Lost & Found - 36066946
- Medical Center - 36066926 or 86133851
- Parking Garage - 36062841
- Police Station - 86137273 (7am-10pm)
- Security  - 36066581
- VIP Help Desk - 400-830-0000 (without 020- number).