Hamburg Airport ( HAM ) Guest Services and Help

Guest Services at Hamburg HAM Airport


Lost & Found

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.

For items lost inside the passenger terminal, contact HAM Airport Office; to claim your item you need to show a picture ID.

Mail Center

Pets

Pets are not allowed at the airport, unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.

Smoking

Smoking is not permitted at Hamburg Airport.

International Travelers at Hamburg HAM Airport