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Hangzhou Xiaoshan HGH Airport Terminal Map

Main Terminal / Concourses at Hangzhou Xiaoshan HGH Airport

The Terminal Complex of Hangzhou Xiaoshan International Airport represents two buildings under one roof -  Domestic Terminal B and International Terminal A.  Each has its own security checkpoint.

NOTE: Under current Phase II of Airport Expansion work, terminal capacity will reach 25.6 million passengers by 2015.

International Terminal A handles all international flights. It has an Arrivals and a Departures level. It encompasses 96,000 sqm, has two check-in areas with 48 check-in counters,  and can accommodate Airbus A380 arrivals.  Its duty-free shops cover nearly 2,000 sqm.  Its airline gates are on different levels:  gates 11 - 27 are on level 2 &  gates 13 - 15 are on level 1.
Internatinal departures go through quarantine, customs, check-in procedurs, border controls, security check, boarding waiting area & board plane.
International arrivals complete quarantine & health declaration card; go through passport & visa check; go down stairway to baggage claim on level 1; claim bags (customs may spot-check bags). Proceed to next counter for customs declaration (if applicable); and exit at door 6.

Domestic Terminal B handles all domestic flight. It has three levels (the first of which is used for parking, while the others are for Arrivals & Departures.
Domestic departures enter Door 1 and proceed straight on to baggage check, security check and on to their gates.
Domestic arrivals go straight to the baggage claim & exit at door 5.

Transfer Passengers:

1. International to International transfers: Both incoming and outgoing international flights are in Terminal A; passengers with a boarding pass simply check overhead screens for their next flight, then proceed to the departure level and their gate waiting area.  Without a boarding pass, they would need to claim bags and re-check them in at the appropriate check-in counter. 
2. International to Domestic transfers:  Passengers with boarding passes will go through quarantine, customs & security check, then transfer to Terminal B's boarding area for their connecting flight.  Without a boarding pass for the connecting flight, passenger will need to undergo international arrivals procedure, claim bags, proceed to Terminal B and check in there.
3. Domestic to International transfers:  Passengers need at least 90 minutes transfer time.  With both boarding passes, simply check screens for flight & gate number, then proceed to the International Waiting Hall of Terminal A boarding area for your connecting flight. Without the boarding pass, you need to claim your bags and complete international departure procedures before coninuing to your boarding gate area.

Services and amenities
are increasing steadily as the expansion phases allow for more available space. Presently the terminal complex it offers fast-food and Chinese food outlets, Information counters, banking, currency exchange & ATMs, first-aid station, Lost & Found, VIP lounge, shops, First-Class lounge, a Transit/Transfer desk; baggage storage; & baggage information.

Telephone numbers for services inside the passenger terminal (preceded by: +86 country code & 571 area code):
Information 8666 2404;
Airline tickets: Domestic 866 8666,
International 8515 2575;
Baggage Information 8666 24119;
Baggage Storage 866 2530;
Easy-Travel VIP Room 8666 2433;
Easy-Travel Sales Office 8506 2233;
Paging 8666 2423.

Hangzhou Xiaoshan Bars, Cafes, Restaurants & Stores

Aviation Restaurant - Restaurant

We attract customers with innovative dishes, green and healthy foods, starred-standard service
After Security
Hours: 09:00-20:00
Phone: 86 571-8666 5333
     
 
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Casual clothes and accessories, leather shoes, shirts, and casual bags.
After Security | Gate/Area: 2nd Floor, Entrance 1
Map
Hours: 06:00am -09:00pm
Phone: +86 571-86665747
     
 
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Casual clothes and accessories, leather shoes, other leather items, shirts, ties, and travel cases and bags.
After Security | Gate/Area: 2nd Floor, Gate 18
Map
Hours: 06:30 -21:30
Phone: +86 571-86665569
     
 
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Menswear
After Security | Gate/Area: 2nd Floor, Gate 16
Map
Hours: 07:30 – 21:30
Phone: 13867191980, 86 571 86665717
     
 
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Cigarettes, drinks, fruits, and Hangzhou specialties.
After Security | Gate/Area: 2nd Floor, Gate 18 & 19
Map
Hours: 06:30-last arrivals and departures of the day
Phone: 86 571-86665520
     
 
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Menswear
After Security | Gate/Area: 2nd Floor, Gate 18
Map
Hours: 7:30-21:30
Phone: 13867191980, 86 571 86665717
     
 
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Leisure clothing and accessories for high status men
After Security | Gate/Area: 2nd Floor, Gate 20
Map
Hours: 7:30 -21:30
Phone: 13867191980, 86 571 86665717
     
 
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Eats and serves featured staple foods, desserts, drinks, combination of vegetables and fruits, breakfasts, happy kid meals, and refreshments
After Security | Gate/Area: 1st Floor
Map
Hours: 06:30-23:00
Phone: 86 571-86665728
     
 
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Fast food
After Security | Gate/Area: 2nd Floor, Entrance 1
Map
Hours: 06:15 -00:00
Phone: 86 571-86661191
     
 
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foods, Hangzhou specialties, leisure foods, branded bags and cases, flowers, and toys
After Security | Gate/Area: 1st Floor
Map
Hours: 07.30am -11.30pm
Phone: 013606719466
     
 
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Food and drink
After Security | Gate/Area: 2nd Floor, Gate 17
Map
Hours: 06:30 – last flight
Phone: 86 571-86665702
     
 
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Cigarettes, fruits, juices, leisure foods, and Hangzhou specialty foods
After Security | Gate/Area: 1st Floor
Map
Hours: 07:30am -11.30pm
Phone: 13606719466
     
 
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Fast food
After Security | Gate/Area: 1st Floor, Entrance 4
Map
Hours: 5:30 AM – 1:00 AM
Phone: 86 571-86661059
     
 
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We make an elegant, peaceful, and relaxing environment for you to enjoy pure taste of coffee and world-renowned red wine.
After Security | Gate/Area: 2nd Floor, Departure Hall
Map
Hours: 06:00 – 21:00
Phone: 86 571-86660246
     
 
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Local specialties produced in Zhejiang, such as pastries, Lou Wai Lou brand foods, West Lake-Dragon Well tea, lotus root powder, and Jinhua ham
After Security | Gate/Area: 2nd Floor, Entrance 2
Map
Hours: 6.10am - 9.30pm
Phone: +86 571-86665537
     
 
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Cases and bags
After Security | Gate/Area: 2nd Floor, Entrance 2
Map
Hours: 6.00am - 9.00pm
Phone: +86 571-83325590
     
 
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Shoes and leather products
After Security | Gate/Area: 2nd Floor, Gate 16 & 17
Map
Hours: 07:00-22:00
Phone: 86 571 86665730
     
 
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SPR café is an internationally chained, branded coffee shop, mainly serving coffee, Western cuisine, light Chinese meals, fruit drinks, soft drinks, juice, and tea
After Security | Gate/Area: 2nd Floor, Gate 18
Map
Hours: 06:00 till last flight arrival and departure
Phone: 86 571-86665704
     
 
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Branded cigarette, wine and liquor, tea, Lou Wai Lou brand foods, Shaoxing wine, dried Thousand Islands fish, Lin'an hickory nuts, Zhuji Chinese torreya, Jinhua Ham, dried Xiaoshan Turnip, dried Tianm
After Security | Gate/Area: 2nd Floor, Entrance 1
Map
Hours: 06.10am - 9.30pm
Phone: +86 571-86668523
     
 
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Topspot Café mainly serves coffee, sandwiches, Western snacks, light Chinese meals, soft drinks, juices, tea, refreshments, and ice cream.
After Security | Gate/Area: 1st Floor
Map
Hours: 08:00-23:30
Phone: 86 571-86665569
     
 
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Specialties goods, including silk products, clothes, toys, jewelry, and arts and crafts.
After Security | Gate/Area: 2nd Floor, Entrance 2
Map
Hours: 06:30-last arrivals and departures of the day
Phone: 86 571-86665569
     
 
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Menswear and accessories
After Security | Gate/Area: 2nd Floor, Gate 16
Map
Hours: 07:00 -21:30
Phone: 86 571 86665725
     
 
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Clothing and leather products of the Versino brand
After Security | Gate/Area: 2nd Floor, Gate 16
Map
Hours: 07:00-21:30
Phone: 86 571 86665412
     
 
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West Bank Cafe serves coffee, Western cuisine, light Chinese meals, fruit drinks, soft drinks, juices, and tea.
After Security | Gate/Area: 2nd Floor, Gate 13
Map
Hours: 06:00-last flight
Phone: 86 571-86665706
     
 
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Goods include audio and video products, books (on movable book carts), magazines, and crafts (accessories, pearl products, and models)
After Security | Gate/Area: 1st Floor
Map
Hours: 08:00am- 11:30pm
Phone: +86 571-86665569
     
 
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Serving coffee, sandwiches, Western meals and snacks, light Chinese meals, soft drinks, juices, tea, ice cream, and refreshments.
After Security | Gate/Area: 2nd Floor, Gate 16
Map
Hours: 06:30-last arrivals and departures of the day
Phone: 86 571-86665569
     
 
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Main goods include specialty foods, cigarettes, liquor and wine of renowned brands, tea, bags and cases, and cosmetics.
After Security | Gate/Area: 2nd Floor, Entrance 2
Map
Hours: 6:30 – last arrivals and departures of the day
Phone: +86 571-86665569
     
 
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Serving coffees of various flavors, light meals, and delicious refreshments at low prices
After Security | Gate/Area: 2nd Floor, Departure Hall
Map
Hours: 06:20-21:30
Phone: 086 571-86665561
     
 
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Yidian Store - Store

Yidian Store's goods include: foods, silk, arts and crafts, local specialties, and books
After Security | Gate/Area: 27
Hours: 06:30 – last arrivals and departures of the day
Phone: 86 571-83111351
     
 
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Serving Italian-style coffee and diverse snacks
After Security | Gate/Area: 2nd Floor, Gate 21
Map
Hours: 06:30 – 22:30
Phone: 86 571-86665233
     
 
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