• ATL Airport Contact
  6000 N Terminal Pky
  Atlanta, GA 30320
  United States
  Phone: (404) 209-1700
  Email: lepora.manigault@atlanta-airport.com
  Website for Hartsfield Jackson Atlanta Airport: http://www.atlanta-airport.com/
  
  

• ATL Airport Overview
  Hartsfield-Jackson Atlanta International Airport ATL, located 7 miles S of business district Atlanta, GA, is the world's largest airport (5.8 million square feet), with an international and six domestic concourses, serving over 75 million passengers per year. The airport’s underground train keeps passengers moving efficiently between the concourses and the terminals and saves time and effort walking through drab underground corridors. Security checkpoint lines at times are very long and it is recommended that on busy days passengers arrive at the airport more than two hours ahead of scheduled flight departure. A $5.4 billion, 10-year development program is designed to modernize and expand airport facilities. Hartsfield-Jackson is primary hub for Delta Air Lines, Air Tran Airways, Delta Connection and partner Atlantic Southeast. Atlanta Airport, with its 180 gates, serves as major transfer point for flights to/from smaller US cities. It is also an international gateway to/from the United States. ATL is equipped to handle triple simultaneous landings, offering 243 nonstop destinations, 72 of which are international ones. The airport’s underground train keeps passengers moving efficiently between the concourses and the terminals and saves time and effort walking through drab underground corridors. Security checkpoint lines at times are very long and it is recommended that on busy days passengers arrive at the airport more than two hours ahead of scheduled flight departure. A $5.4 billion, 10-year development program is designed to modernize and expand airport facilities.

• Baggage Carts / Skycap at Hartsfield Jackson Atlanta ATL Airport
  Baggage Carts are available at the entrances and exits and in the Baggage Claim area. Skycap service is also available throughout the airport to persons needing special assistance.

• Baggage Claim at Hartsfield Jackson Atlanta ATL Airport
  Baggage Claim areas are located in each terminal.

• Banking / ATM Services at Hartsfield Jackson Atlanta ATL Airport
  Capitol City Bank is a full-service bank which provides checking, savings, bank transfers, traveler’s checks, cash advances and notary services to Hartsfield-Jackson visitors.
  
  Hours:
  9:00 a.m. to 6:00 p.m. - Monday through Friday.
  9:00 a.m. to 1:00 p.m. - Saturday
  2:00 p.m. through 6:00 p.m. - Sunday
  
  Locations:
  Capitol City Bank: Atrium
  ATM Banking machines: Airport’s Atrium, North and South baggage claim areas, and on concourses A, B, C, D, E. For additional information, please contact Capitol City Bank at: 404-766-8111 or visit their web site at: www.capitolcitybank-atl.com.
  
  Capital City Bank
  Full Service Banking
  Atrium - Gate SW
  Phone : 404-766-8111
  
  Wachovia ATM Banking
  Atrium - Gate SW
  Concourse B - Gate 19
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint
  Concourse E - Gate 26
  Concourse T - Gate Centerpoint
  Concourse T - Gate 9
  
  Foreign Exchange
  Foreign exchange services.
  Concourse E - Gate 26
  Phone : 404-761-6331

• Currency Exchange at Hartsfield Jackson Atlanta ATL Airport
  Foreign exchange services.
  Concourse E - Gate 26
  Phone : 404-761-6331

• Business Services at Hartsfield Jackson Atlanta ATL Airport
  For Executive Conference Facilities and Services - see MEETING ROOMS Prepaid telephone calling cards, Fax, flight insurance, Airport & City of Atlanta information, Fed Ex drop box, photo booth.
  Atrium - Gate NW
  Concourse C - Gate Centerpoint
  Concourse D - Gate Centerpoint
  Concourse D - Gate 9
  Concourse T - Gate 8
  
  Concourse E - Gate 26
  
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  Concourse B - Gate 15
  Phone : 404-305-1634
  Concourse T - Gate 8
  Phone : 404-305-1636
  
  Executive Conference Center
  Conveniently located in the heart of the world’s busiest passenger airport, Hartsfield-Jackson’s Executive Conference Center (ECC) is a full service state-of-the-art facility consisting of 23 meeting rooms including press rooms, boardrooms, a VIP Suite, computer workstations and classrooms of various sizes. The ECC provides a wide variety of facilities and equipment for all your business needs.
  
  Services Offered:
  • Video-conferencing
  • Basic audio visual
  • Individual computer workstations with Internet access
  • Catering
  • Conference services
  
  Hartsfield-Jackson Executive Conference Center
  Airport Atrium Suite 300
  Atlanta, GA 30320
  Phone: (404) 761-6116
  Toll Free: (800) 713-1359
  Fax: (404) 530-4251
  excctr@atlanta-airport.com

• Concourses at Hartsfield Jackson Atlanta ATL Airport
  There 7 Terminals – A, B, C, D, E, T and the Main Atrium.

• Emergency / Medical Services at Hartsfield Jackson Atlanta ATL Airport
  In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
  
  Medical Care
  The world’s busiest airport provides added customer convenience with the 4,400 square foot R. L. Brown, Jr. Grady Health Center. The Brown Health Center at Hartsfield-Jackson provides a large variety of services ranging from occupational medicine to primary care. Among the many options available are patient testing, pre-employment physicals, drug screenings, workers compensation services, and acute care to supplement existing Airport Emergency Medical Services.
  
  Hours:
  8:00 a.m. – 5:00 p.m. - Monday through Friday.
  
  Location:
  3rd floor of the Airport’s Atrium next to the United Service Organization (USO).
  
  For more information on the new Grady Health Care facility at Hartsfield-Jackson, please call (404) 616-6000.

• Flight Information Monitors at Hartsfield Jackson Atlanta ATL Airport
  Flight Information monitors are located throughout the terminals and concourses.

• Interfaith Chapel / Religious Options at Hartsfield Jackson Atlanta ATL Airport
  The Interfaith Airport Chapel provides a sanctuary in the world’s busiest airport. Chaplaincy services are available throughout the week to assist the traveling public and airport employees with their spiritual needs. The Interfaith Airport Chapel is open to passengers, visitors, airport employees and airline employees and is available to all faiths for reading, meditation and prayer.
  
  A Service of Christian worship is held each Sunday at 11:00 a.m.
  
  Hours:
  Open 24 hours every day.
  
  Location:
  Atrium behind the Banking Center.
  
  For additional information, please contact the Interfaith Airport Chapel at (404) 762-1051 or via e-mail at atlchpl@mindspring.com

• International Travelers at Hartsfield Jackson Atlanta ATL Airport
  Arriving International Passengers
  As a designated US port-of-entry, US federal agencies provide inspection services for international passengers arriving at Hartsfield-Jackson. The following offices are among the most frequently contacted government agencies at the airport:
  
  U.S. Customs Service
  Address: 4341 International Parkway
  Suite 600
  Atlanta, Georgia 30354
  Telephone: (404) 765-2300
  Fax: (404) 765-2325
  Web site: www.customs.treas.gov
  
  U. S. Immigration and Naturalization Services
  Address: P. O. Box 45527
  Atlanta, Georgia 30320
  Telephone: (404) 763-7816
  Fax: (404) 763-7451
  Web site: www.usdoj.gov
  
  U. S. Department of Agriculture
  Address: P. O. Box 45408
  Atlanta, Georgia 30320
  Telephone: (404) 564-2299
  Fax: (404) 564-2295
  Web site: www.aphis.usda.gov
  
  U. S. Fish & Wildlife Service
  Address: P. O. Box 45287
  Atlanta, Georgia 30320
  Telephone: (404) 679-7046
  Fax: (404) 763-7560
  Web site: www.fws.gov
  
  

• Internet Access at Hartsfield Jackson Atlanta ATL Airport
  Laptop Lane
  Your office at the airport providing wired internet access. Fast and easy to use.
  
  Locations:
  Concourse A - Gate 2nd level
  Phone : 404-305-1632
  
  Concourse B - Gate 15
  Phone : 404-305-1634
  
  Concourse T - Gate 8
  Phone : 404-305-1636

• Lost & Found at Hartsfield Jackson Atlanta ATL Airport
  Passengers leaving items on airplanes should contact the airline directly. If items were left in the terminal area or passenger security screening areas, you should contact the Atlanta Airline Terminal Corporation at (404) 530-2100 ext.100.
  
  Hours:
  8:30 a.m. - 5 p.m.- Monday through Friday.

• Mail Center / U.S. Post Office at Hartsfield Jackson Atlanta ATL Airport
  U.S. Postal Store
  Full service post office and postal store including passport photos and applications.
  Atrium - Gate SW
  Phone : 404-305-0283
  
  U.S.Post Office Drop Box
  U.S. Post Office letter drop and self-service stamp vending.
  Concourse B - Gate 17
  Concourse C - Gate 17
  Concourse D - Gate Centerpoint

• People With Special Needs / Persons With Disabilities at Hartsfield Jackson Atlanta ATL Airport
  Hartsfield-Jackson accommodates more than 76 million travelers annually and during peak travel periods the Airport’s terminal walkways may resemble a busy sidewalk in downtown Atlanta. However, as the demand for air travel continues to grow, our staff has worked to ensure that passengers with disabilities are able to move throughout the Airport facilities with ease.
  
  Restrooms for Persons with Disabilities:
  All restroom facilities are fully equipped for wheelchair access. Four sets of Men/Women restrooms are located on each concourse.
  
  One set is located at either end while two sets are centrally located on each concourse.
  Two sets are located in the Airport’s Atrium.
  A Unisex restroom for those traveling with an attendant is located at Gate T-12.
  
  TTY/TDD Telephone Locations:
  Airport telephone booths are designed to accommodate passengers with special needs and are located throughout the concourses. Passengers should proceed to concourse gates: T-3 & 11; A-3, 15, 18 & 22; B-1, 18, 21 & 30; C-1, 14, 28, 31; D-3, 9, 6 & 36; E-7, 15, 29 & the US Customs Area.
  
  Both the North and South terminals offer a special needs telephone in the main corridor near the main security-screening checkpoint. Additional telephones are located in the terminal ticketing areas with two pedestal phones in the Terminal Baggage Area.
  
  Wheelchair Assistance:
  Airline representatives at Hartsfield-Jackson are available to provide wheelchair assistance. To reserve a wheelchair, please contact the airline directly, prior to the scheduled flight.
  
  Bus and Rail Transportation
  The Metropolitan Atlanta Rapid Transit Authority (MARTA), public transit system, offers passengers direct rail service between the Airport’s main terminal building and downtown Atlanta. Passengers can also ride MARTA to and from other parts of the city. The station’s platform includes elevator access. For more information on MARTA’s passenger services please call, (404) 848-4711.
  
  Passengers riding Clayton County, Georgia’s public transportation system, known as C-TRAN, to and from the Airport should call (770) 472-8800 for information on special services.
  
  Shuttle Service to Passengers with Disabilities
  Around Town Tours
  Contact: Shahid Malik
  Phone: (770) 909-9091
  
  North Express Shuttle
  Contact: Zia Skandari
  Phone: (404) 354-9746
  
  Greyhound Lines Incorporated, the nation’s largest provider of intercity bus transportation, offers assistance to customers with disabilities. The Greyhound system includes a boarding and departure destination at Hartsfield-Jackson, which allows direct access into the Airport’s North Terminal building. To arrange assistance, please contact Greyhound Lines’ Customer With Disabilities Assist Line at 1 (800) 752-4841 at least 48 hours prior to departure.
  
  To request information on schools that offer trained guide dogs for visually impaired travelers contact Guide Dogs for the Blind, a nonprofit - charitable organization at 1(800) 295-4050.
  
  Airport Parking for Persons with Disabilities:
  Parking for passengers with disabilities is available in all Airport parking areas including Hourly, Daily, Economy and Park-Ride lots. Upon entering the parking lot please follow highly visible directional signage, which reflects the standard symbol for disabled individuals. These signs guide passengers with disabilities to the designated parking spaces.
  
  Passengers with disabilities are encourage to utilize our Airport Park-Ride facility, which offers convenient service to both the North and South Terminals. A free shuttle bus service, which is wheelchair accessible for people who are physically challenged, will pick up passengers at their vehicle and quickly take them to the curbside check-in. Also, high-top vans over 8-feet are encouraged to park in our surface Park-Ride lots. Upon returning to Hartsfield-Jackson, Park-Ride customers are picked up at the Ground Transportation Center. Park-Ride parking rates are: $1 per hour; $9 per day.
  
  For additional information, contact the Parking division at (404) 209-1700 or Parking Company of America 24-hours a day at (404) 530-6725.

• Pets / Animals at Hartsfield Jackson Atlanta ATL Airport
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

• Restrooms at Hartsfield Jackson Atlanta ATL Airport
  Restrooms are conveniently located throughout the terminal and concourses.

• Security at Hartsfield Jackson Atlanta ATL Airport
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ OR http://www.ifly.com/airport-security

• Smoking at Hartsfield Jackson Atlanta ATL Airport
  Smoking is not generally permitted in the airport terminal and concourses public areas. However, there are established designated smoking areas inside the airport.
  
  Designated Smoking Areas:
  T-Gates
  Near gates 4 and 13
  Concourse A
  Near gates 14, 23 and in the Budweiser Brewhouse & Smoking Lounge in concourse centerpoint.
  Concourse B
  Near gates 7 and 24
  Concourse C
  Near gates 16 and 26
  Concourse D
  Near gate 9 and in Sojourner’s Lounge
  Concourse E
  Near gates 9, 17 and 29

• Travelers Assistance at Hartsfield Jackson Atlanta ATL Airport
  Facilities For Persons With Disabilities
  Hartsfield-Jackson accommodates more than 76 million travelers annually . However, due to growing demands for air travel, Airport staff persons have worked to ensure that passengers with disabilities are able to move comfortably throughout the Airport with ease.
  
  Airport “Park-Ride” facility commonly known as Disabled Parking area at this airport, offers convenient service to both the North and South Terminals. A free shuttle bus service, which is wheelchair accessible for people who are physically challenged, will pick up passengers at their vehicle and quickly take them to the curbside check-in.
  TTY/TDD Telephone Locations
  Airport telephone booths are designed to facilitate passengers with special needs are located throughout the concourses. T-3 & 11; A-3, 15, 18 & 22; B-1, 18, 21 & 30; C-1, 14, 28, 31; D-3, 9, 6 & 36; E-7, 15, 29 & the US Customs Area.
  Both the North and South terminals offer a special needs telephone in the main corridor near the main security-screening checkpoint. Additional telephones are located in the terminal ticketing areas with two pedestal phones in the Terminal Baggage Area.
  
  Wheelchair Assistance
  Airline representatives at Hartsfield-Jackson are available to provide wheelchair assistance. To reserve a wheelchair, please contact the airline directly, prior to the scheduled flight.
  Assistance for travelers in need or Customer Service.
  Customer services is located through out the terminal and each concourse with bilingual ability. Open every day to serve passenger’s concerns, comments and questions from 8:15 am until 9:00 pm.
  Direct Line:
  1-800-897-1910 or (404) 530-7300
  
  Travelers Aid
  Adjacent to the Atlanta Convention and Visitors Bureau booth in the Airport Atrium. It opens from 9 am to 7 pm (Monday to Friday), 9 am to 5 pm (on Saturday) and noon to 5 pm (on Sunday)
  Phone:
  (404) 817-7070

• Guest Services at Hartsfield Jackson Atlanta ATL Airport
  Airport Guest Services, Airport Information and Travelers Assistance
  Hartsfield-Jackson’s Customer Service office is open seven days a week to address passengers' questions, comments or concerns. The more than 150 members of our customer service and volunteer staff are conveniently located at Information Desks throughout the terminal and in the Automated People Mover stations on each concourse. The majority of our staff is bilingual and is essential in the Airport’s mission - To be the World’s best airport by exceeding customer expectations.
  
  Hours:
  8:15 a.m. to 9:00 p.m. - Sunday through Saturday.
  
  Customer Service Direct Line:
  1-800-897-1910 or (404) 530-7300
  
  Hartsfield Airport Concierge
  A premium service for your traveling needs, including airport information, hotel reservations, dining reservations, entertainment tickets & more.
  Atrium - Gate NW
  Phone : 404-763-1020
  
  Travelers Aid
  Assistance for travelers in need.
  Atrium - Gate NW
  Phone : 404-766-4511
  
  Hartsfield-Jackson cannot currently page passengers or visitors. Please contact the airline that your passenger is using for paging services.
  
  

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