ATL Traveler Help | iFlyer Forum

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Topic Discussion

My sister-in-law will be coming in on Frontier Airline Flight 1532 from San Francisco at 6:50 tomorrow. We are driving in from Augusta to pick her up. She is handicapped and elderly so we would like to know where the best place in the terminal to meet her? We will be parking our vehicle in the hourly parking lot. Any assistance would be greatly appreciated. Thank you, Joyce Orrell
They will take her to the North baggage claim.
I will be flying into ATL for the first time , Traveling from Key West to Jacksonville Florida with a 43 minute layover will I have enough time to catch my connecting flight from ATL to JAX and at what concourse is the departing plane to Jacksonville FL.
You won't know your concourse until the day of your flight. You should have enough time if the flight from Key West is on-time.
I want to give 2 employees "GOLD STARS"" for going above and beyond their normal duties.
Travelling from Argentina to Boston with 1 hour and 45 mins layover in ATL. I'm a non- US citizen B1/B2. Arriving 5:41 am in the morning. Is it possible for me to catch my connecting flight? I assume I have to go through security n customs, then pick my checked baggage, queue at the "no declaration"line, walk to another terminal and then security again rite? Is there any priority line for passenger who is having a connecting flight?
Yes, that should be enough time. You do not have to walk to another terminal. You will go straight through security in the International Terminal then take the Plane Train directly to your departure concourse. There is no priority line for connecting passengers - the vast majority of the passengers on your flight will be connecting.
I need help ,(vision problems) from terminal c to terminal f who do I ask or call?
You call your airline. Also, C and F are just concourses, not terminals.
When flying from Atl to St Thomas, will fly out of the domestic or international terminal?
You check in at the domestic terminal.
Hi – I flew United Airlines from ATL to Helena, Montana, last week. My original flight was scheduled for Saturday at 4:45pm but I arrived at the United Airlines counter at 4:04pm and was told by the attendant that I missed the cutoff time to check my bag. He said Jackson-Hartsfield has a strict policy that prevents any traveler from checking a bag later than 45 minutes from their flight departure time – no exceptions. This was the first time I had ever heard this, but despite the fact that I was only FOUR (4) minutes late and had already paid for my checked bag online, the attendant would not allow it and I had to reschedule my flight for Sunday.

I can't find any information about this policy online. Has anyone experienced this at Jackson-Hartsfield, or did I just get an inflexible United Airlines attendant that day?
Sorry, clarification: no SOONER than 45 minutes before flight departure time
Here it is in black and white. The computer will literally not let her add a new checked bag to the flight less than 45 minutes before departure - https://www.united.com/web/en-US/content/travel/airport/process/default.aspx
Ah, so it's a United Airlines policy, not a Jackson-Hartsfield policy?
Correct, although most airlines have a similar cutoff in Atlanta due to the airport's size.
Will be my first time at ATL. What concourse/terminal do United Flights arrive and how do I get to the baggage area once I depart the plane? Where are taxi's located? Thank you.
United check in and baggage claim is in the N side of the domestic terminal. United arrival gates are in concourse T. The Taxis are located at the end of the domestic terminal opposite the gates, near the MARTA station.
Hi, I have a trip to Costa Rica in December. I'm leaving Little Rock, AR and laying over in Atlanta for 45 minutes. I'm pretty familiar with the layout of Atlanta but I'm really concerned with it being in the winter and not knowing if the plane in Memphis will leave on time. Should I be exploring more options and will my checked bag have enough time to be placed on my flight to CR?
That should be enough time. All you have to do is take the Plane Train from your arrival concourse to concourse E or F where you depart (likely E).
Returning from NAS with a layover in ATL. Do you need to claim your checked luggage in Atlanta and go through security & recheck for the next domestic flight since you pre-clear customs in NAS?
Because you pre-clear US Immigration and Customs in Nassau, all you have to do in Atlanta is go from your arrival gate to your departure gate.
Thank you for your reply. The airline told me it is necessary to claim luggage and go through customs and recheck in Atlanta. ??
Whoever you talked to at the airline doesn't know what they're talking about and doesn't know that Nassau has preclearance.