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  • Traveling with pet
    Oct 19, 2016
    Hello! I am traveling international to New York through Atlanta. I am traveling with my dog, and I am aware I have to go through customs, get my bag, have my dogs' documents checked and then go to my next flight. The layover is two and a half hours, is that enough time for me to take him to the pet relief area outside baggage claim? Thank you!


    That is barely enough time if everything goes perfectly.


  • Connecting flight
    Oct 12, 2016
    Hi, I am traveling to Pittsburgh with a layover in Atlanta of about 2 hours. I'll arrive from an international flight so I understand I'll have to go through immigration and then claim my bags and check in again. Does anyone know how this process is done, will I have to take the shuttle for my domestic flight? Confused with the Atlanta shuttle.


    If both flights are on the same reservation you will already be checked in for your flight to Pittsburgh. In Atlanta, you will arrive in the E or F concourse, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and take the plane train to your departure concourse. You have enough time if everything goes smoothly.


  • 1 hour 7 min layover from Nassau, Connection in Atlanta to Milwaukee
    Oct 9, 2016
    We are flying back to WI from Nassau Bahamas trip with a connection in Atlanta. All flights are through Delta but we only have 1 hour and 7 min layover in Atlanta to go back to Milwaukee. We are thinking we should try to avoid checking bags because we will have to recheck them in Atlanta and go through customs which would not be enough time. Would you agree? If we don't check bags do you think we could make a 1 hour 7 min layover from Nassau drop off to Milwaukee boarding?


    You will pre-clear US Immigration and Customs in Nassau. If you check bags you won't have to do anything with them in Atlanta. All you have to do in Atlanta is go from your arrival gate to your departure gate.


  • From Europe to Jamaica through ATL
    Oct 7, 2016
    Hello I am going to travel From Amsterdam Europe to Kingston, Jmaica in December. I have 1:45 to make a plane change. Is it enough? Also What is the procedure I have to take? I need to go through the customs, claim baggage, give baggage away and then again security check? I hope the arrive and the departure will be from the E terminal. I am just transiting the US and the flight should be on one ticket. Thank you.


    You will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security and to your departure gate. Both gates will be in E or F. You have just enough time.


  • Time to allow to check in
    Oct 1, 2016
    I am flying from Atlanta Terminal N to Dallas at 2.13pm tomorrow. How much time should I allow to check in and go through security? I do not have any checked baggage. What time should I arrive at the airport? Thanks


    Arrive around 12:15 if you don't have Precheck.


  • Check luggage
    Oct 19, 2016
    I am flying from Atlanta but have to transit at JFK and continue to Venice, Italy. Can I check my luggage all the way to Venice, Italy or do I have to reclaim and recheck in at JFK. All my flights are made with the same reservation.


    On your way to Venice you don't have to do anything with your bags at JFK.


    Is 45 min layover enough time to make flight from Atlanta to Las Vegas?


  • Time
    Sep 24, 2016
    We are flying to Tampa from London via Atlanta. How far is the departure terminal from our arrival terminal. We have 1 hr 30 mins to do this, is this enough time ? Will our hold luggage automatically be transferred and do we need to go through security or will this be done at our final destination ? Many thanks.


    You will arrive in Concourse E or F, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. This is a difficult connection. If you miss your connection, Delta has hourly flights from Atlanta to Tampa. All you will do in Tampa is claim your bags.


    Thankyou so much


  • What happens after I return
    Sep 22, 2016
    I'm flying out in delta but returning home on frontier. With parking, how do I be able to get back to my car after returning back home and getting off the plane?


    If both flights are domestic you end up in the same building - the domestic terminal - just on opposite sides. If you park on the S side it's fairly easy to walk over to the S side from the N side after you arrive. If you don't have checked bags you can even go directly to the S side.


  • baggage re-check
    Sep 19, 2016
    Travelling from Amsterdam to Memphis through Atlanta. For some reason my baggage was tagged only to ATL and not to my final destination. I was told I would need to claim my baggage in ATL, go through customs, re-register and tag my baggage to the final destination. Is it some kid of a new rule? Previously my baggage was always tagged to the final destinations even though I had to claim it in ATL. Please advise.


    Yeah, I don't know why the bags were only tagged to ATL, did you use a travel agent that may have put the two tickets on separate reservations?


  • Oswaldo with guest services
    Sep 18, 2016
    Sitting on what I assume was a break, in full uniform making fun of passengers. He was extremely offensive.


    Sep 18, 2016
    Based on my experience on 16 Sept. 2016, there is no way to avoid a long and tedious experience in the security line for travelers coming from overseas and connecting in ATL for other destinations. The bottle neck is at security. Before this, passport control and customs are a breeze. It's even fast to reclaim and recheck your luggage, or so it seemed to me--I had only carry on. I have Global Entry but there are no dedicated lines for security. TSA attendants seem confuse about this. One asked me to show my Global Entry Card--when I got it a couple of years ago I was told not to bother to carry it since it alone was of no value. I wonder if this has changed. Anyway, she allowed me to pass through what she said was Global Entry passport control, but the security line issue came up later. I know I was in the security line for 45 minutes minimum, and it may have been longer. I will avoid ATL on return trips from Europe if possible in the future because of this issue.


    The procedure at all US Airports is the same, however, yes at some airports you use a general security checkpoint to access the gates for connecting flights where you can then use the PreCheck Access that you get with Global Entry. There is no PreCheck line at the International connections checkpoint in Atlanta.


  • Flight from ATL to PLS
    Sep 14, 2016
    I have an upcoming flight from Atlanta to Turks and Caicos. I am assuming this will be considered an international flight but it appears this flight leaves from terminal D or E most of the time. so my question is do I need to go directly to the international terminal to check in and then transfer to correct terminal? Also any advise on navigating customs would be helpful and does carry on luggage pose a problem with customs?


    D and E are concourses, not terminals. You will go to the International Terminal to check in and go through security. There is no US Customs when leaving the US. This assumes you are starting your trip in Atlanta. Is that correct?


    Yes that is correct.


  • Non US citizen traveling from SAP to SJC via ATL on Delta
    Sep 12, 2016
    As a non US citizen, is 90 minutes enough time to catch my connection plane?


    It's barely enough time if everything goes perfectly.


  • is 90 minutes enough time to clear customs and catch next flight?
    Aug 21, 2016
    I'm a US citizen arriving from Rome at 5:25pm on 10/27; my connecting flight time to SJC has now changed to 7 pm, Is 90 minutes enough time to clear customs and make my connection with (1) checked bag or (2) carry-on only? Or do I need to change my connecting flight?


    If both flights are on Delta and the same reservation, then that's just enough time. It's a lot safer without a checked bag.


    Yes, both are Delta flights with the same reservation number. Thank you very much for the rapid reply.


  • TSA on Thursday
    Aug 3, 2016
    I will be flying out at 830 am tomorrow morning. What is the recommended time to arrive at the airport. Is it still taking two plus hours to get through TSA?


    I would still try to be there by 6:30


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