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Hartsfield Jackson Atlanta (ATL) Airport

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  • Panama City to Atlanta
    Oct 6, 2014
    I am travelling from Panama City, Panama - connecting to Toronto Canada with 1 hour 53 min layover- will that be enough time? Do we clear customs in Atlanta. We are Canadian citizens


    Yes, in Atlanta you will arrive in the International Terminal, go through US Immigration, claim your bags, go through US Customs, then re-check your bags with Delta, then go through security and to your departure gate.


  • Arriving international how to get to rental car center
    Aug 4, 2014
    Arriving in international terminal - how do we get to rental car center from international terminal


  • what are those terminal cars at ATL?
    Jul 3, 2014
    I've always wondered how you can hitch a ride on those terminal cars that I see transferring passengers from terminal to terminal. My mom will be traveling with my 93 year old grandmother in October and I am worried about the transfer and walking distances for her at ATL. Does anyone know what those cars are for and how to get one?


    You have to request wheelchair service from the airline.


  • need some advice
    Jul 3, 2014
    Hi there. Im traveling from south africa to orange county with a stop over in paris and atlanta. Im just unsure in regards to the process after i go through customs and immigration. Do i then go to domestic and recheck at the checkin counters? Also does atl have wifi( free? How long?). Need to let the girlfriend know that ive landed etc. thank you


    You will arrive in Atlanta in Concourse E/F. There you will go through US Immigration, claim your bags, go through US Customs, then immediately re-check your bags with Delta. Then you will go through a separate security checkpoint just for people connecting to a different flight after arriving on an international flight. Then you can just take the Plane Train to your departure concourse. There's no need to go to the domestic terminal.


  • Do I need to reclaim my baggage and check back in with a long layover?
    Jun 23, 2014
    Hi I am flying from Manchester, UK, to Belize with a 20 hours layover in Atlanta. I have booked myself into a hotel for the layover, however I am a bit confused on whether I collect my bags. Once I get off the plane in Atlanta and go through immigration do I reclaim my luggage and take it to the hotel with me and then check in for my flight to Belize after the 20 hours? Or does my baggage stay there for my flight to Belize?


    You can do either, but I would recommend taking your baggage with you and then re-checking it the next morning.


  • Flight Help
    Jun 22, 2014
    On the 26th I am flying Delta airlines from Indy to Alanta then having a 41 minute lay over in Alanta and going from there to Fort Myers Florida. This will only be my 3rd time flying and I will be by myself so I am mainly nervous about the Alanta airport and getting to the gate if I have to switch planes. Is their any way of getting help to my gate once I get there?


    Study the map. Atlanta airport is very large but the layout is very simple. All concourses are connected inside security by the underground plane train. There will also likely be a Delta agent meeting your flight.


    Yes, terminals 2 and 3 are connected by a walkway inside security.


  • Transiting through ATL
    Jun 17, 2014
    Flying Manchester UK to SFO with Delta but transiting through Atlanta, Are my bags checked through or do I have to recheck them in Atlanta? Where to do U go through US Immigration and Customs? SFO or Atlanta?


  • newark-atlanta-pensicola (Delta)
    Jun 15, 2014
    I have a 45 minute layover with my grandchild, and am trying to decide if I should carry-on or check my luggage. If the distance between gates is substantial (I won't be able to run) then carry on for two might make it cumbersome to get to the next gate. However, since it's a short vacation, I don't want our luggage to get lost, and am worried because of the short layover that it might not make the plane.Does anyone know which areas of the airport these flights are (from Pensicola on Delta)


  • Luggage
    Mar 12, 2014
    I am making a connection in Atlanta for my international flight (Costa Rica), do I have to claim my luggage and then check it in again ? I'm hoping that my luggage is going direct to Costa Rica from Syracuse where I originated.


    No. On your way to Costa RCA you don't have to do anything with your baggage in Atlanta. Only on your return will you have to claim it in immigration.


    Hi thanks for your quick response.. my next question is regarding your reply.. you said that on my return to Atlanta I have to claim my luggage in the immigration? Even though my final destination is Syracuse? From Costa Rica I am connecting my next flight in Atlanta to Syracuse. So in other words I have to go through the immigration, claim my luggage then check it in again to my next flight to Syracuse? I'm sorry for all this question but I just want to really clarify so I'm not going to be lost in transit ;o) Thanks much!


    Yes you have the return procedure correct. You need to claim bags to go through US customs.


  • Skycaps
    Feb 2, 2014
    I'll be traveling alone with my 1 year old baby from Boston to Peru with a 2 hours layover in Atlanta. On the way back we have 3 hours layover. Is enough time? Also I would like to know if ATL airport count with skycaps to help me with my luggage ?


    Your transfer times will suffice. Your arrival at & departure from ATL depends on which airlines you take. I suggest you open, then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text. Bags would be automatically transferred - unless you bought two separate tickets or the other airline does not code-share. Skycaps & carts are available. As to your return: Connecting passengers recheck-in their bags by proceeding to the transit area past baggage claim and turning left to baggage recheck counters, then follow signs to Concourse F Plane Train station or pedestrian walkway connecting to concourses E, D, C, B, A, T, and to the Domestic Main Terminal.


  • David Harrison
    Jan 20, 2014
    Is there an email address for Atlanta ATL airport



  • Can I find my way?
    Jan 8, 2014
    Can you explain concourse, terminal, gate......? This information and forum is a great help....thanks!


    A terminal is where you check in for flights or claim baggage. It is also usually where immigration procedures are done. A Concourse is basically a hallway or an area where gates are. Concourses are usually given different letters to tell the difference between them. A Gate is a doorway, usually with an enclosed ramp called a jetway, that leads to an airplane. For example in Atlanta, gate D16 would be in concourse D and be the 16th gate. All concourses in Atlanta are connected by the plane train. At the end of the concourses are two terminals, the domestic terminal (S) and the International Terminal. If you are on a domestic flight you check in and claim your baggage at the domestic terminal and if on an international you do that in international. Each have their own security checkpoints so when you're going between concourses in a connection you don't have to go through security.


  • checking in
    Aug 31, 2013
    I'm flying from Des Moines to Atlanta, Atlanta to NYC. I have the printed information with the bar code. I'm checking one bag. Should I use the kiosk and pay for the bag first thing when I get there or go to the Delta desk to be checked in with the bag so I can get my boarding pass for Atlanta to NYC & make sure my checked bag will be sent on to NYC?


    Were both of your tickets bought on the same reservation? If so, the kiosks attached to the counter at the Des Moines airport will let you pay for your bag and print a bag tag through to New York and the agent will put it on for you. You don't have to do anything with your bag in Atlanta.


    Yes, both tickets were bought on the same reservation. Will the agent also give me a boarding pass to board the plane in Atlanta? Your help is very much appreciated!!


    Yes, when you check in you will get boarding passes for both of your flights (with Delta you actually use the same boarding pass for all flights). You can also check-in and pay for your bag online from home, so all you will have to do at the Des Moines airport is scan your boarding pass and drop off your bag.


  • Help for Elderly - Also, speed important
    Aug 15, 2013
    Need help for quickest way to get from arrival gate to Dollar rental car place.


    If you arrive in concourse T you just follow the signs to the car rental counters. All other concourses, you will take the Plane Train to the domestic terminal if arriving on a domestic flight and then go up the escalator at the station and the car rental counters are the first thing you see (if you need to go to the counter). If you can go directly to your car, you take the ATL SkyTrain from the Terminal to the consolidated rental car facility. It's about a 5 minute ride.


  • Transferring from An International Flight to a Domentic Flight
    Jul 8, 2013
    We are on a Delta flight from LHR arriving Atlanta at 7:00 pm. Originally the connecting Delta flight to San Diego departed Atlanta at 9:50 pm (2 hr 50 min layover). Yesterday I received an e-mail from Delta that the time of the departing flight to San Diego had been changed to 8:30 pm (1 hr 30 min layover). We plan to just have one carryon each. Is this enough time to get through immigration, customs and to the departing flight. Right now I don't find any other later flights on Delta to San Diego. Also, even though I have requested a wheelchair in the past, this time I did not because we had such a long layover. I am not able to run or jog through the airport. Will the wheelchair help to speed things up or not. Sometimes I have had to wait so long for a wheelchair that I give up and just start walking even though it can be difficult and slow if the walk is long. Most grateful for any advice you can give us.


    It should be enough time. Immigration shouldn't be too busy that late and you'll be helped by not having any checked bags. I have no insight onto whether wheelchair service will help or not.


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