Hilo Airport (ITO) Medical & Handicapped Help
Emergency / Medical Services at Hilo ITO Airport
In a medical emergency - call 911
Airport Rescue and Fire Fighters are available 24 hours per day for first responder medical treatment and will refer to County Fire and Rescue ambulance services as required.
ITO has a secondary assistance agreement with: American Medical Response whose base station is:
159 Kalanikoa Street, Hilo, Hawaii. Phone: (808) 961-9677
Ambulance: 1-800-742-5457
Airport Rescue and Fire Fighters are available 24 hours per day for first responder medical treatment and will refer to County Fire and Rescue ambulance services as required.
ITO has a secondary assistance agreement with: American Medical Response whose base station is:
159 Kalanikoa Street, Hilo, Hawaii. Phone: (808) 961-9677
Ambulance: 1-800-742-5457
People With Special Needs / Persons With Disabilities at Hilo ITO Airport
Facilities for Passengers with Disabilities at ITO Airport:
Elevator access to Lost and Found and Airport Manager's offices and from passenger lounge to boarding gates and at arrival areas.
Curbside parking with international blue logo available for vehicles with handicapped placard for loading and unloading.
There are marked stalls for handicapped placard holders nearest the terminal building and crosswalks in the public parking lot.
Restrooms include wide stalls and side grab bars for the mobility impaired in each of the four ground level restroom facilities.
TTY phones are available at the the East and West end baggage claim areas, passenger lounge - both sides and near coffee shop.
Wheelchairs are available through Hawaii Porter Service (888-961-0866) and the various airlines; prior arrangements are necessary to insure availability.
Elevator access to Lost and Found and Airport Manager's offices and from passenger lounge to boarding gates and at arrival areas.
Curbside parking with international blue logo available for vehicles with handicapped placard for loading and unloading.
There are marked stalls for handicapped placard holders nearest the terminal building and crosswalks in the public parking lot.
Restrooms include wide stalls and side grab bars for the mobility impaired in each of the four ground level restroom facilities.
TTY phones are available at the the East and West end baggage claim areas, passenger lounge - both sides and near coffee shop.
Wheelchairs are available through Hawaii Porter Service (888-961-0866) and the various airlines; prior arrangements are necessary to insure availability.