VISITOR/FLIGHT INFORMATION: - Tel: Phone: (808) 934-5838. Open 6am-10:30pm. Service counters are located throughout the terminal to assist the traveling public. The inte-risland arrivals counters are open daily from 6am-10:30pm. The central departure counter is intermittently covered from 6am-8pm. There are courtesy phones located at the counters to reach an assistant between 6am and 10:30pm.

Brochure racks are located at the Aloha and Hawaiian arrival areas, the central rack space, baggage claim area A-B and C-D walkways.

Arrival area phone number are (808) 934-5837 or (808) 934-5839.

AIRLINE LOUNGES:
Hawaiian Air: Premier Club/Pualani Plus shared with American Trans Air (ATA). Located in the passenger departure lounge on the first floor in the northwest corner.

Credit card telephones are near the central area.
Phone cards in $20 denominations may be purchased at the Airport News Stand, located inside security check points.

Lost and Found is handled by Securitas USA, the Airport Security Phone:(808) 934-5863/934-5898. Its main office is located on the second level on the west end of the General Lyman Terminal Building. All items and reports are processed through their office but may be received by Law Enforcement Officers in screening or at VIP counters. For items lost at airline counters or on the airplane contact your airline.

ITO Airport has no postal services are available at the airport. The nearest post office is one mile west on Airport Access road toward Hilo town.

Pets are not allowed in the terminal unless they are working dogs or are in a safe kennel.