Shanghai Hongqiao Airport (SHA) Guest Services and Help
Lost & Found at Shanghai Hongqiao SHA Airport
If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.
For items lost at SHA Airport, contact the Lost & Found Office, located at Concourse A, Arrivals Hall.
For items lost at SHA Airport, contact the Lost & Found Office, located at Concourse A, Arrivals Hall.
Pets / Animals at Shanghai Hongqiao SHA Airport
Pets are not allowed at the airport unless they are working dogs. Contact your airline as to their requirements. Contact the embassy of your destination as to needed shots and documentation
Smoking at Shanghai Hongqiao SHA Airport
Smoking is not permitted at the airport, except in special smoking rooms located in Concourses A & B.
