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Lost And Found

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Lost and Found at HNL Airport

At Honolulu Airport, we understand that losing an item during your travels can be frustrating. Each airport has different procedures for handling lost items, and the process varies based on where the item was lost. This article will guide you through the process of reporting and retrieving lost items at HNL Airport, whether they were lost at a security checkpoint, on an aircraft, or in other areas of the airport.

Items Lost at Security Checkpoint

If you believe you lost an item at a security checkpoint, contact the Transportation Security Administration (TSA). You can report your lost item and check if it has been found through the TSA Lost & Found Website.

Items Lost on Aircraft/Lost Luggage

For items lost on an aircraft, including missing luggage at baggage claim, you must contact the airline you are traveling on. For a list of airlines served at HNL Airport, visit our Airlines Served page. Here are some of the most popular airlines used at HNL Airport:

Items Lost in Other Areas

If you believe you lost an item in the terminal at HNL, please contact the Lost and Found Office. Lost and Found is located on the ground level of Terminal 2 Parking Garage opposite Terminal 2. The office can be contacted by phone at (808) 836-6683. Hours are 8:00 a.m. to 4:00 p.m., HST, Monday through Friday. Unfortunately, there is no online form to report lost items at Honolulu Airport.

For items left behind at a car rental facility, please contact your car rental agency directly. A list of car rental lost and found websites can be found here.

Items that are deemed to be abandoned or surrendered are placed into a Surplus Auction at a later date. For more information, visit the Surplus Auction page.

Tips for Success

Here are some tips to increase your chances of retrieving your lost item:

  • Report the lost item as soon as possible
  • Provide a detailed description of the item
  • Keep a record of where and when you lost the item
  • Check back regularly, as found items can take some time to be processed

Tips for Preventing Loss

To prevent losing items in the future, consider the following tips:

  • Use tracking tags on your luggage and valuable items
  • Take photos of all valuable items and luggage to be used when describing items
  • Keep your belongings in sight and secure at all times
  • Double-check your surroundings before leaving any area

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

The process of reporting a lost item varies based on where the item was lost. If you lost an item at a security checkpoint, you should contact the Transportation Security Administration (TSA). If you lost an item on an aircraft or at baggage claim, you should contact the airline you are traveling on. If you lost an item in other areas of the airport, you should contact the Lost and Found Office.
If you lost an item at a security checkpoint, you can report it on the TSA Lost & Found Website. Unfortunately, there is no online form to report items lost in other areas of the airport.
If you lost an item at a TSA checkpoint, you can report your lost item and check if it has been found through the TSA Lost & Found Website.
The Lost and Found Office is located on the ground level of Terminal 2 Parking Garage opposite Terminal 2. The office can be contacted by phone at (808) 836-6683. Hours are 8:00 a.m. to 4:00 p.m., HST, Monday through Friday.
If you lost an item on an aircraft or at baggage claim, you should contact the airline you are traveling on. You can find a list of airlines served at the airport on our Airlines Served page.
If you lost an item in other areas of the airport, you should contact the Lost and Found Office. The office can be contacted by phone at (808) 836-6683.
Items that are not claimed and are deemed to be abandoned or surrendered are placed into a Surplus Auction at a later date. For more information, visit the Surplus Auction page.