• GRB Airport Contact
  2077 Airport Dr
  Green Bay, WI 54313
  United States
  Phone: (920) 498-4800
  Email: bc_airport@co.brown.wi.us
  Website for Austin Straubel Airport: http://www.co.brown.wi.us/airport/index.html
  
  

• GRB Airport Overview
  Austin Straubel International (GRB) Airport serves “Packer Country” in northeastern Wisconsin. GRB Green Bay airport is located on the outskirts of downtown Green Bay. It is the third-largest airport in Wisconsin and operates year-round, 24/7.
  
  Austin Straubel Airport is contributing to the quality of life in its State by providing job opportunities for more than 2,000 people. The Airport is a self-funded enterprise and no burden on tax payers of Brown County. GRB is currently served by 7 passenger airlines serving 8 destinations with connections to the World: Chicago, Cincinnati, Cleveland, Detroit, Las Vegas, Marquette, Milwaukee and Minneapolis/St. Paul. In addition, the airport is host to a multitude of support businesses like the parking facility, car rental agencies, restaurant/lounge, hotel, fixed based operators, gift shops, airfreight companies, and custom brokerage.
  
  GRB Green Bay Airport is also a regional base of operations for the Transportation Security Administration serving the Northern half of Wisconsin and the Upper Peninsula of Michigan. Additionally, the airport has a U.S. Customs office stationed within the main terminal for those who wish to enter or exit the United States.
  
  The airport terminal opens daily at 4:00 a.m.

• Baggage Carts / Skycap at Austin Straubel GRB Airport
  SMARTE CARTE rental carts at GRB Airpport are located on the main floor of the terminal building, in baggage claim under the canopy outside the lobby entrance, and in the rental car ready lot.

• Banking / ATM Services at Austin Straubel GRB Airport
  An ATM Machine is located on the first floor in the Communications Center.

• Business Services at Austin Straubel GRB Airport
  Skybox Lounge
  
  Located on Concourse A and Concourse B, a Skybox Lounge membership offers a quiet relaxing work environment, computer data ports and wireless internet access, complimentary refreshments, a lounge area and television.
  
  In case your flight is delayed for several hours:
  
  (a) Inquire as to the use of a VIP lounge - some airlinesl charge $20 or $30 for a one-time use.
  
  (b) Austin Straubel International Airport offers the Skybox Lounges (Concourses A and B) for a daily fee of $10. There you find a quiet work environment, computer data ports and wireless internet access, as well as complimentary refreshments, a lounge area and television.

• Internet Access at Austin Straubel GRB Airport
  Internet / WiFi: Free Wireless Internet access is available throughout the GRB Terminal building. The free wireless network is not encrypted and is unsecure. Passengers and tenants are responsible for their own security precautions when accessing sensitive data over the airport network.

• Lost & Found at Austin Straubel GRB Airport
  GRB Airport’s Lost and Found is located in the Airport Administration office on 2nd floor of the terminal building. You may contact Airport Administration at 920-498-4800 between the hours of 8:00 a.m. and 4:30 p.m. or email bc_airport@co.brown.wi.us

• Main Terminal / Concourses at Austin Straubel GRB Airport
  The Austin Straubel Airport consists of one Main Terminal with Concourses A and B

• People With Special Needs / Persons With Disabilities at Austin Straubel GRB Airport
  Restrooms compatible for physically handicapped persons are located on the main and upper levels of the terminal building.
  
  Wheelchairs are available from the airlines.

• Pets / Animals at Austin Straubel GRB Airport
  Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
  
  Tips for Traveling with Pets:
  
  · First, contact your airline to find out the rules and regulations they have on pet travel.
  · Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
  · The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
  · Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
  · The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
  · Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
  · Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
  · Give yourself plenty of time for check-in so there is no rushing and everything is done properly

• Security at Austin Straubel GRB Airport
  For Security information, see http://www.ifly.com/airport-security
  
  Travel Tips
  
  Make flying and airports a little less stressful:
  
  ●Arrive early, at least one hour and fifteen minutes prior to your flight's departure, to allow enough time to locate a parking space, for additional security measures at the ticket counter and security checkpoint, as well as locating your gate
  
  ●Call your airline before leaving your home and confirm your flight departure time. For up-to-date flight and gate information, please see GRB Airport's Real Time Flight Information Display
  
  ●Bring your photo I.D., consider wearing it in a holder around your neck so it won't get lost and you can produce it quickly. If traveling abroad, leave photocopies of your driver's license and passport at home in case these documents are lost or stolen. Take two extra passport photos with you for just such an emergency
  
  ●Help keep waiting time at security checkpoint down by not packing prohibited items in your carry on luggage. Please visit the TSA Prohibited Items list to answer any questions you may have about prohibited items
  
  ●Check with your airline regarding carry-on and checked luggage requirements
  
  ●Ask your airline whether you can print your boarding pass at home on the Internet, allowing you to spend less time in the airport
  
  ●If you need wheelchair service or oxygen on board, call your airline 48 hours in advance. Call again the day before to make sure your order has gone through
  
  ●To get through security faster, wear slip-off shoes (no laces) and socks. Avoid belts with metal buckles and metal jewelry. If you have metal implants, bring proof from your doctor
  
  ●If your flight is delayed for several hours, look into the use of a VIP lounge, some airline's will charge $20 or $30 for a one-time use. Austin Straubel International Airport offers a Skybox Lounge for a daily fee of $10 which offers a quiet relaxing work environment, computer data ports and wireless internet access, complimentary refreshments, a lounge area and television for traveling passengers
  
  ●Don't count on getting a meal or even a snack on board. If you have dietary restrictions, bring your own, otherwise you may be able to pick something up at the airports' restaurant

• Telephones at Austin Straubel GRB Airport
  Government and Airport Phone Numbers
  
  Airport Services Numbers
  
  Airport Administration (920) 498-4800
  Airport Gift Shop (920) 499-3978
  Airport Parking (920) 494-2560
  Airport Public Safety (920) 498-4820
  Air Host Restaurant (920) 498-5054
  Etters International (920) 496-2900
  Frontline Aviation (920) 498-7466
  Green Bay Transit (920) 448-3450
  Jet Air (920) 497-4900
  Tailwind Flight Center (920) 498-2722
  Wingate Inn (920) 617-2000
  
  Government Services
  
  FAA-Air Traffic Control Tower (920) 431-5751
  National Weather Service (920) 494-2363
  U.S. Customs (920) 496-0606
  Transportation Security Admin.(TSA) (920) 593-3167

• Guest Services at Austin Straubel GRB Airport
  Austin Straubel Airport's Services, listed in alphabetical order:
  
  Banking Services: An ATM Machine is located on the first floor in the Communications Center.
  
  Business Centers: Located on the second floor of the terminal and in Concourse A and Concourse B, the centers contain desks, chairs and telephones with data ports for computer connection. There are two means of Internet access while in the terminal, both are free of charge: wireless or a dial up connection using a toll free telephone or local number.
  
  Facilities for Persons with Disabilities: Restrooms compatible for physically handicapped persons are located on the main and upper levels of the terminal building. Wheelchairs are available from the airlines.
  
  Internet / WiFi: Free Wireless Internet access is available throughout the Terminal building. The free wireless network is not encrypted and is unsecure. Passengers and tenants are responsible for their own security precautions when accessing sensitive data over the airport network.
  
  Lost and Found: Lost baggage should be reported to the airline on which you arrived. For any other lost and found items, check with Airport Administration.
  
  Lounges and Work Stations: In case your flight is delayed for several hours, inquire as to the use of a VIP lounge - some airlinesl charge $20 or $30 for a one-time use. Austin Straubel International Airport offers the Skybox Lounges for a daily fee of $10. There you find a quiet work environment, computer data ports and wireless internet access, as well as complimentary refreshments, a lounge area and television.
  
  Luggage Carts: SMARTE CARTE rental carts are located on the main floor of the terminal building, in baggage claim under the canopy outside the lobby entrance, and in the rental car ready lot.
  
  Paging: If you need to have an individual or group paged, contact the individual's airline.
  
  Security: Federal laws prohibit conveying false information about destroying, hijacking or carrying weapons into an aircraft. Making remarks about bombs, guns or hijacking can result in SERIOUS PENALTIES of up to $11,000 in fines and 20 years in prison. At the very least, the traveler can be searched and prevented from boarding the aircraft which may result in delay or missed flight, or prosecution.

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