• BDL Airport Contact
  1 Bradley Intl
  Windsor Locks, CT 06096
  United States
  Phone: (860) 292-2000
  Email: stacey@bradleyairport.com
  Website for Hartford Bradley Airport: http://www.bradleyairport.com/home/
  
  

• BDL Airport Overview
  Bradley International Airport (BDL) can be reached by taking Exit 40, right off of Rt. 91 North or South. The Airport is located in the town of Windsor Locks, Connecticut, and is 12 miles north of the city Hartford, CT, and 12 miles south of Springfield, MA. BDL offers a convenient alternative to big-city airports, with a central location and a new terminal. Because of its inland location, Bradley Airport is often open for business when the other airports on the eastern seaboard are closed due to inclement weather. Bradley International is actually the second-largest airport in New England, serving over 6 million passengers a year. It also lands you right in the heart of New England, famous for its spectacular scenery, with vacation destinations galore and accommodations and attractions for every budget and taste.
  
  14 major airlines serve Bradley International with 38 destinations (including San Juan, PR, Toronto and Montreal, Canada, and Amsterdam, Holland), as well as Charters to Mexico and the Carribeans. New routes and nonstop flights are constantly being added. For shorter flights, connecting points in the Northeast U.S. and Canada, refer to BDL's regional airlines.
  
  Bradley's Airport facility offers: a secure 3,500-space parking garage with two covered walkways to the terminal, ample on-airport economy parking, a full-service Sheraton Hotel right in the terminal, and a multitude of non-stop destinations.
  
  

• Baggage Carts / Skycap at Hartford Bradley BDL Airport
  Luggage cart dispensers are located throughout both Terminals and may be rented for $2.00 each with a rebate of .25 issued upon return of the cart. The dispensers are equipped to accept credit cards.
  
  Skycap service is located on the upper level to assist with baggage.
  
  

• Banking / ATM Services at Hartford Bradley BDL Airport
  ATMs are located throughout the terminal and concourses.
  
  

• Business Services at Hartford Bradley BDL Airport
  US Airways Club is available and located across the airport from boarding gate A6. It features telephones, work stations, dataports, restrooms, business machines, a bar, lounge and conference rooms. Call (860) 627-3933 for more information.
  
  Business Center (American Audio-Visual), call (860) 623-5381.

• Concourses at Hartford Bradley BDL Airport
  There are 2 terminals in Bradley International Airport: Terminal A and B
  
  

• International Travelers at Hartford Bradley BDL Airport
  U.S. Dept. of Agriculture (860) 627-3137
  U.S. Customs and Border Protection (860) 292-1314
  (8:30 AM - 5 PM)
  For questions regarding U.S. Immigration, please contact U.S. Customs and Border Protection at the above-referenced number.
  
  

• Internet Access at Hartford Bradley BDL Airport
  Free WiFi service is available in the airport, located in terminals A and B
  
  

• Lost & Found at Hartford Bradley BDL Airport
  Lost and found
  Lost items which are found in the terminals and concourses are forwarded to State Police at Bradley. Call Troop W at 888-495-8213 or (860) 292-7400
  
  Call TSA at (860) 804-4118 for items lost or left at security check points.

• Main Terminal / Concourses at Hartford Bradley BDL Airport
  The Main Terminal is divided into Terminals A and B and the E Concourse.

• People With Special Needs / Persons With Disabilities at Hartford Bradley BDL Airport
  Bradley is designed for the ease of use for all its visitors. Here’s an overview of the access features:
  
  Passenger Pick-Up and Drop-Off:
  All passenger pick-up (lower level) and drop-off (upper level) locations are accessible to airport entrances. Skycap service is located on the upper level to assist with baggage.
  
  Wheelchairs:
  Contact skycap stations or airline ticket agents on the upper level. Your airline should be notified in advance of any special assistance needed. Accessible wheelchair ramps are in both Terminal B concourses.
  
  Elevators:
  Elevators are in both Terminals A and B. Terminal A elevator is in the center of the south wall, while Terminal B elevator is next to American Airlines baggage claim office near baggage claim area 2.
  
  Commuter Carrier Lift:
  Bradley International Airport offers a specially-equipped lift to help boarding by persons with disabilities on commuter aircraft. Passengers must contact their airline in advance to make arrangements for the equipment. Some exceptions do exist with certain aircraft types. Check with your airline for more information.
  
  Restrooms:
  All restrooms at Bradley International Airport are wheelchair accessible. A unisex companion-care restroom is also available adjacent to baggage claim area four on the lower level.
  
  Telecommunication Devices:
  There are eight TDD (TTY) phones for the speech- and hearing impaired throughout the airport. They are in the lobby, concourse, bag claim areas of Terminal A, in the lobby, two concourses, bag claim area of Terminal B, and in the IAB concourse area.
  
  Luggage Carts:
  Luggage cart dispensers are located throughout both Terminals and may be rented for $2.00, with a rebate of .25 issued upon return of the cart. The dispensers are equipped to accept credit cards.

• Pets / Animals at Hartford Bradley BDL Airport
  Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
  
  Tips for Traveling with Pets:
  
  · First, contact your airline to find out the rules and regulations they have on pet travel.
  · Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
  · The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
  · Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
  · The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
  · Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
  · Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
  · Give yourself plenty of time for check-in so there is no rushing and everything is done properly

• Restrooms at Hartford Bradley BDL Airport
  Restrooms are conveniently located throughout the terminal and concourses. All restrooms at Bradley International Airport are wheelchair accessible. A unisex companion-care restroom is also available adjacent to baggage claim area four on the lower level.
  
  

• Security at Hartford Bradley BDL Airport
  For the latest Transportation Security Administration travel tips and prohibited items list click on http://www.tsa.gov/public/ or htttp://www.ifly.com/airport-security.
  
  Visas, Immigration, and Customs Information
  For detailed information on visa requirements, immigration, and customs, contact the consulate that relates to your destination. For official US immigration and customs information: http://customs.ustreas.gov/xp/cgov/travel

• Smoking at Hartford Bradley BDL Airport
  Smoking is not permitted inside the terminals.

• Travelers Assistance at Hartford Bradley BDL Airport
  Information Center & Paging is located in Terminal A. Call (860) 292-2056 or (860) 292-2075 for more information. See also "Persons with Disability".

• Guest Services at Hartford Bradley BDL Airport
  BDL Airport Visitor Information
  Information Booth & Paging Service Terminal A, pre-security
  - Upper ticketing level (860) 292-2075
  - Lower baggage level (860) 292-2056
  
  BDL Airport Services:
  10 Minute Manicure, Terminal A, Food Court, post-security
  American Audio Visual, at Sheraton Hotel Hotel Lobby, pre-security
  Free WiFi service in Terminals A and B
  Shoe Shine, Terminal A, Concourses C & E, post-security
  Restaurants & Lounges - see "Shops"
  Gift Shops - see "Shops"

Need to see information on another airport facility? Be sure to visit the iFly Airport Search page to select another airport and get details such as flight status and flight tracking, terminal maps, terminal services (food, bars, and shops), security wait times, weather, airport delays, destinations served and much more.