• BUF Airport Contact
  4300 Genesee Street
  Cheektowaga, NY 14425
  United States
  Phone: (716) 630 -6000
  Website for Buffalo Niagara Airport: http://www.buffaloairport.com/
  
  

• BUF Airport Overview
  Buffalo Niagara International BUF Airport, also known as BNIA, is located off the New York Throughway (I-90, exit 51) and Kensington Expressway (Route 33), and is 9 miles east of the city of Buffalo, or 90 miles from Toronto, Canada - thereby also serving the southern region of the Province of Ontario. BNIA has 110 daily non-stop flights served by 13 airlines to 18 cities from and to its 2-level main terminal.
  
  Buffalo Niagara Airport is the gateway to Buffalo and the awe-inspiring Niagara Falls. The new airport terminal, opened in 1997, looks like it could take flight itself when viewed from the air. Inside Buffalo Airport's Main Gateway concourse you find unique 13,000 square feet of multicolored terrazzo tiles depicting the history of the region from a geological and sociological perspective.
  
  It is highly recommended that departing passengers arrive in the terminal two hours before their scheduled departure, particularly during the exceptionally busy times of 5-7:30 a.m., 9:30-11:30 a.m. and 3:30-5:30 p.m.

• Baggage Claim at Buffalo Niagara BUF Airport
  Baggage claim is on the lower level of the main terminal.

• Banking / ATM Services at Buffalo Niagara BUF Airport
  ATMs - Upper Level Locations: before the security checkpoint by the gallery ; inside security by the Monarch Gift Shop; Lower Level: in front of ground transportation

• Business Services at Buffalo Niagara BUF Airport
  BNIA Workstations - Gates 3, 14 and 20 - providing a desk, chairs and outlets to plug in laptop computers.
  
  Cell phone and iPod charging adaptors - at Gates 4, 14, 20 and in the baggage claim area -providing full-battery charges in 15-30 minutes at $3 a charge.
  
  Post-security concourses are wireless. See also "Internet".

• Concourses at Buffalo Niagara BUF Airport
  Buffalo Niagara International Airport is composed of a Main Terminal ( Upper Level) and (Lower level) and one Concourse with 26 gates.

• Emergency / Medical Services at Buffalo Niagara BUF Airport
  In an emergency dial 716-633-6380.
  
  

• Flight Information Monitors at Buffalo Niagara BUF Airport
  Flight Information monitors are located throughout the terminal and concourses.
  
  

• Internet Access at Buffalo Niagara BUF Airport
  Wi-Fi Access:
  
  You can check your e-mail, Surf the Net, or access your corporate network - all without plugging in, and at up to 50 times faster than dial-up. Use your Wi-Fi enabled notebook computer or PDA for $7.95 per 24 hour period. Service purchased at the BNIA Airport will carry over to other participating airports. Access the service from anywhere within the departure level beyond the ticket lobby, or in the baggage claim area on the Arrival level.
  
  How to Connect
  Start with your notebook computer or PDA off and a Wi-Fi card (if not integrated) installed. Turn on your computer. You may need to set your SSID to "opti" (without the quotes, case-sensitive). Launch a Web browser to accept service terms and activate your connection. For more information call toll-free tech support at 1-888-649-6727.

• Lost & Found at Buffalo Niagara BUF Airport
  NFTA Police and Lost & Found 716-630-6150

• Main Terminal / Concourses at Buffalo Niagara BUF Airport
  The Main Terminal consists of 2 levels.

• People With Special Needs / Persons With Disabilities at Buffalo Niagara BUF Airport
  Handicapped Parking:
  Two handicapped parking spaces are provided at the arrival level. These spaces are intended for picking up and dropping off travelers. You may not leave your car unattended.
  
  Parking Stubs:
  Travelers who are unable to retrieve a parking ticket stub due to a disability may apply for an automatic vehicle identification tag through the NFTA’s ADA Coordinator’s office. Disabilities must be verified in writing by a certified social worker, occupational or physical therapist, or a rehabilitation counselor. Once approved, you will be issued a tag and will be billed for your parking charges.
  
  Questions:
  ADA Coordinator, NFTA, 181 Ellicott St., Buffalo NY 14203
  (716) 855-7286 (voice), 855-7650 (TDD), 855-7657 (fax)
  Sherry_Kolke@nfta.com

• Pets / Animals at Buffalo Niagara BUF Airport
  Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
  
  Tips for Traveling with Pets:
  
  · First, contact your airline to find out the rules and regulations they have on pet travel.
  · Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
  · The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
  · Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
  · The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
  · Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
  · Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
  Give yourself plenty of time for check-in so there is no rushing and everything is done properly.

• Restrooms at Buffalo Niagara BUF Airport
  Restrooms are conveniently located throughout the terminal and concourses.

• Security at Buffalo Niagara BUF Airport
  U.S. and Canadian citizens 19 yrs. and older who enter the U.S. at land and sea ports of entry from within the Western Hemisphere will need to present government issued photo ID, such as a driver’s license as proof of identity, along with proof of citizenship, such as a birth certificate or naturalization certificate, or a passport. Children 18 yrs. and under will be able to enter with proof of citizenship. Verbal claims of citizenship and identity alone will not be sufficient to establish identity and citizenship for entry into the United States.
  
  It is strongly recommended that all travelers leaving the U.S. verify the specific documentary requirements for their destination country. This information is available through travel.state.gov, or by consulting with the embassy of the country you are visiting to determine what documents are needed to meet the entry requirements of that country. These requirements could include a birth certificate, passport, or passport and visa for entry into that country.
  
  Be sure to visit www.cbp.gov for updates on travel documents and details as to when new requirements will take effect.
  
  Citizens of other countries must have a valid Passport (and may also require a Visitor's Visa). For additional information on exceptions to the standard requirements, please refer to Canada Border Services Agency (CBSA) or U.S. Department of State.
  
  NEW REQUIREMENTS FOR AIR TRAVEL BETWEEN CANADA AND THE UNITED STATES:
  All Canadian and U.S. citizens traveling by air between Canada and the United States are required to have a valid passport to enter the United States. For recent traffic information, especially regarding bridge crossing, visit NITTEC.

• Smoking at Buffalo Niagara BUF Airport
  The Buffalo airport is a non-smoking facility.

• Travelers Assistance at Buffalo Niagara BUF Airport
  General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
  
  Disabled Parking
  Disabled car parking is also available at this airport.
  Two handicapped parking spaces are provided at the arrival level. These spaces are intended for picking up and dropping off travelers. Passengers are advised to not leave their car unattended.

• Guest Services at Buffalo Niagara BUF Airport
  Airport Guest Services, Airport Information and Travelers Assistance
  General Information is located in the lower-level, baggage claim area of the BUF terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
  
  Ground Transportation Information is also located in the lower-level, baggage claim area of the terminal, offering ITA, taxi, and shuttle information for Buffalo, Niagara Falls and Canada. Confirmation of Niagara Air Bus reservations is also available.
  
  Military - meet, greet or say good-bye to a member of your immediate family, on active military duty: Request a gate pass at the ticket counter of the airline the service-person is using. Passes are available to members of the immediate family only, i.e. spouse, siblings, parents, children and one additional pass. Each person is required to have a gate pass and picture ID to present at the security checkpoint. Children without ID are allowed to accompany an adult family member. Passes are distributed at the discretion of the airlines.

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