- DCA Airport Overview
Ronald Reagan Washington National Airport DCA is the closest airport to the nation’s capital located in Arlington, Va. across the Potomac River from Washington, D.C. In 1997, the previously overcrowded and dated airport was transformed by the opening of a new terminal – called Terminal B/C—that features a “National Hall” of better than usual shops and eateries under soaring windows and 54 “Jeffersonian” domes that mirror the capital’s trademark architecture. Reagan airport’s terminal also offers direct access to the Metro, D.C.’s efficient subway system, making it easy to access downtown D.C. and beyond. Primarily serving as a short-haul airport, Reagan National DCA airport offers nonstop service to destinations no farther than a 1,250 mile perimeter from Washington, D.C. with the exception of daily flights to Denver, Las Vegas, Los Angeles, Phoenix, Salt Lake City and Seattle.
- Baggage Carts / Skycap at Reagan Washington National DCA Airport
Carts at DCA Airport:
Smartcarte baggage carts are available throughout the terminals, parking garages, and at the Metrorail station. Carts cost only $2; the smartcarte kiosks accept coins, $1- and $5-bills. Skycap services are available curbside and throughout the terminals.
- Baggage Claim at Reagan Washington National DCA Airport
Baggage claim is located on level I of Terminals A, B, and C.
- Banking / ATM Services at Reagan Washington National DCA Airport
There are 8 Automated Teller Machines and one full-service bank at DCA Airport:
Chevy Chase Bank ATMs:
Terminal B (two ATMs)
Baggage Claim Lower Level (two ATMs)
Terminal C (two ATMs)
Old Main Terminal (301) 987-BANK, or 1-800-987-BANK
North Pier, post security (1 ATM)
Center Pier, post security (1 ATM)
South Pier, post security (1 ATM) (703) 418-3881
Chevy Chase Bank
National Hall,Terminal B
- Currency Exchange at Reagan Washington National DCA Airport
Foreign currency exchange at DCA Airport is available at Customer Service Centers in Terminals B and C and at
Travelex Currency Services, Inc., National Hall North, (703) 417-3201
- Business Services at Reagan Washington National DCA Airport
Business Service Center at DCA Airport:
Business Service Center in Terminal C provides foreign currency exchange, insurance, facsimile and photocopying, notary public, and other services. Hours: 7 a.m. to 9 p.m. daily. Telephone: (703) 417-3200.
- Concourses at Reagan Washington National DCA Airport
There are three Main Terminals A, B and C and four concourses (Gates 1-9, Gates 10-22, Gates 23-34, Gates 35-45).
- Emergency / Medical Services at Reagan Washington National DCA Airport
Located on the Concourse Level of Terminal B next to the chapel. For general information call (703) 417-8560 or in an emergency dial 911.
Ronald Reagan Washington National Airport
Police: 703-417-8210
Fire/Ambulance/EMS: 703-417-8200
- Flight Information Monitors at Reagan Washington National DCA Airport
Flight Information Monitors
Flight Information monitors are located throughout the terminal and concourses.
- Interfaith Chapel / Religious Options at Reagan Washington National DCA Airport
INTERFAITH CHAPEL AT DCA AIRPORT - located in the south end of Concourse B, across from the gate for Delta Airlines.
SERVICES:
Catholic Mass - Saturday, 4:00 p.m., and Sunday, 12:00 noon.
Protestant Worship - Sunday, 11:00 a.m.
PRAYER TIMES (non-clergy led)
Jewish prayer time - Daily at 1200 noon (other times by request)
Muslim prayer time - Daily at 1:30 p.m. (other times by request)
STAFF
Senior Chaplain - Chaplain Glen Krans
Assistant Chaplain - Rev. Al Romaneski
Catholic services and support - Chaplain William Charbonneau (COL, ANG)
Chaplain Robert Marciano (LTCOL, ANG)
Tel: (703) 417-1750; fax: (703) 417-8260
- International Travelers at Reagan Washington National DCA Airport
You will clear customs at Dulles before transferring to another flight. Only after you collect your baggage and clear customs will you be allowed to make your connection. Passengers arriving from Canada may have the option to pre-clear customs; check with your airline to see if this option is available.
For planning purposes, please be advised that clearing customs takes approximately one to one-and-a-half hours; this can vary depending on flight schedules.
- Internet Access at Reagan Washington National DCA Airport
WiFi Acess at Reagan Washington National Airport:
WiFi Internet access throughout Reagan National Airport. Just follow the simple step-by-step instructions on the opening page as follows:
1. Turn on your computer, tablet or pocket PC that is WiFi enabled (802.11b/g) and open your Internet Browser.
2. Select the service provider of your choice by clicking on their icon or selecting from the drop-down menu provided.
3. Set up your password to log in and follow the instructions.
For assistance to get connected or for technical questions, please call 1-866-849-2850
- Lost & Found at Reagan Washington National DCA Airport
Lost items turned in at Ronald Reagan Washington National Airport are kept at the local airport police sub-station located in Terminal B or at one of the four TSA security checkpoints for less than 24 hours. The next business day (excluding weekends) items are turned over to the Airport Lost and Found Office for processing. Weekend items will be turned over to the Lost and Found Office on Monday. The Airport Lost and Found Office hours are 7:30 a.m. to 4:00 p.m., Monday through Friday.
You can contact the Ronald Reagan Washington National Airport Lost and Found Office by telephone on 703-417-0673 or by filling out Lost and Found Inquiry. Please provide a detailed description of the item; date the item was lost; the approximate location where item was lost; your name and telephone number or e-mail address.
Once it has been confirmed that your item(s) was turned in, you can arrange with the Airport Lost and Found Office to:
1. Pick up your item(s) at the airport.
2. Have a designated person pick up your item(s) for you.
3. Arrange for shipping of your item(s) by calling the shipping company of your choice. However, please make sure to schedule pickup during the hours of 7:30 am and 4:00 pm, monday through friday.
4. Request to mail item by u.s. postal service if the item is small and less than 5 pounds.
- Mail Center / U.S. Post Office at Reagan Washington National DCA Airport
Drop boxes for U.S. mail are located in all terminals. Various postal services are available at the North Customer Service Center.
- Main Terminal / Concourses at Reagan Washington National DCA Airport
There are three Main Terminals A, B and C; Terminal A is for Parking and Rental Cars.
- People With Special Needs / Persons With Disabilities at Reagan Washington National DCA Airport
The Metropolitan Washington Airports Authority is fully committed to providing universal access to all public facilities and services at Ronald Reagan Washington National Airport for all of its patrons.
Washington, DC, is considered one of the most accessible cities in the United States. The Metropolitan Washington Airports Authority is working to ensure that this very important gateway to our Nation’s Capital is also accessible to all patrons.
Public Telephones
In Terminals B and C, TTY units are located throughout the Airport and are clearly marked with blue and white signs above each unit. In addition, each group of pay phones has a clear path to a wheelchair accessible unit. All pay telephones are equipped with volume control, are hearing-aid compatible, and have Braille or raised numbers. Over one-third of our public pay telephones are equipped with connections for portable computers, and several of these units also have power connections available for PC users.
Public Address and Information Systems
A Visual Paging System is used in addition to the audible Public Address System for the broadcast of airport information to the general public. The Visual Page is prominently above each of the Airport Directories throughout Terminals B and C. Within the holdrooms at each airline's gates, visual boarding announcements appear on monitors in order that all passengers are able have information about the boarding process. Flight Information Display System (FIDS) boards and Baggage Information Display System (BIDS) units are placed throughout the Terminals and have been carefully situated to minimize glare and ensure readability.
- Pets / Animals at Reagan Washington National DCA Airport
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
- Restrooms at Reagan Washington National DCA Airport
Restrooms are conveniently located throughout the terminals.
- Security at Reagan Washington National DCA Airport
Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security/
- Smoking at Reagan Washington National DCA Airport
Visitors may smoke on the outside terraces located on the upper level of the B and C terminals. There is no smoking inside the building except in select restaurants.
- Guest Services at Reagan Washington National DCA Airport
Airport Guest Services, Airport Information and Travelers Assistance
Airport Information Booths are located in Terminals A, B and C.
Customer Service Centers
Customer Service Centers in Terminals B and C provide foreign currency exchange, insurance, facsimile and photocopying, notary public, and other services. Hours: 7 a.m. to 9 p.m. daily. Telephone: (703) 417-3200 and (703) 417-3201.
Travelers Aid
Located in Terminal A, (703) 417-3972, and in Terminals B and C, (703) 417-3974.
Paging
Paging is available at the Information Counters and the Travelers Aid Desks in the terminals.
USO Lounge
The United Service Organizations have a new USO Lounge at Reagan National serving military personnel and their families. The lounge is located on the Main level of Terminal A across from Lost and Found and is open daily from 6 a.m. to 10 p.m. For more information call 703-417-8876. Amenities include:
Hospitality desk staffed by USO volunteers; photocopying and faxing services; TV with movie library; free snack bar; wireless internet access; unlimited domestic and international calls; ground transportation and lodging assistance. Directions to the Lounge:
From Terminal A lobby, follow signs to Gates 10-45 and the lounge will be on your left.
From Terminal B/C Concourse level, follow signs to Gates 1-9 and the lounge will be on your right.
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