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  • Layover
    Oct 12, 2015
    When flying from Toronto to Calgary to Honolulu, do we clear US customs in Toronto or Calgary?


    You clear in Calgary


  • Layover Durations
    Sep 23, 2015
    What is a safe minimum time to allow between a domestic flight into LAX and an international flight to Asia? Assuming checked bags and separate tickets.


    2.5 hours.


  • Picking up Air France arrival passenger - terminal D or E?
    Sep 20, 2015
    Assigned arrival Gate is terminal D but do I need to park and pick up at terminal E as passenger must clear customs? I cannot find recent guidance on this subject and I am picking up Air France arrival passenger.


  • relate to liquor store
    Sep 20, 2015
    hello i would like to know how can i get he phone number from any duty and tax free store to see if they have of what i want to buy and how much ? thank you please let me know asap


  • terminal B to D
    Sep 17, 2015
    I am flying SW & my sister is flying AA.. coming into TB & TD can we meet before getting baggage?


    Southwest and AA both use Terminal B.


  • enough change over time
    Sep 9, 2015
    my son is arriving from Manchester uk on 10 oct wit one hour change overtime for his connecting flight to orlando do you think he will make it


    No, 1 hour is not enough time for an international to domestic connection.


    how long should he allow to be sure he gets connecting flight to Orlando .thanks


  • Customs question
    Sep 1, 2015
    I'm flying back from LHR via Dublin to IAD to DFW on Sept 25. Originally we had 2 hours between flights but now only 1 1/2 hours. Is this enough time to clear customs and catch our flight? We land at IAD at 3:30 PM.


    You will pre-clear US Immigration and Customs in Dublin. all you have to do at IAD is go from your arrival gate to your departure gate. you have enough time.


  • layover
    Aug 31, 2015
    HI, I am flying into FCO and arriving at 8:55 am international from Detroit with only carry on. My flight to (Aitalia) Naples is 10am. This is only a 1 hr 5 minute layover. Will this be enough time?


    That should be enough time if your flight from Detroit is on-time.


  • recheck immigration from Austin to Chicago to Frankfurt
    Aug 26, 2015
    Hi, My 16- years old daughter will fly back by herself (one ticket) from Austin to Chicago to Frankfurt to Casablanca. Will she need to check luggage and immigration only in Austin or will she need to recheck luggage and immigration in chicago knowing that she has only 2:30 hours layover.


    There is no US Customs when departing the US. She won't do anything with her baggage in between Austin and Casablanca.


  • TSA Pre check
    Aug 26, 2015
    going out of teerminal E tomorrow. what gate is tsa pre check?


    FLL does not have a Terminal E.


  • International departure
    Aug 26, 2015
    If I am connecting from a domestic flight to an international flight to dublin, how much time should I leave as the connection time?


    30 minutes is possible, 45 is sufficient, 60 is comfortable. All you have to do in Charlotte is walk from your arrival gate to your departure gate.


  • Immigration
    Aug 17, 2015
    Hi, I am flying to London (UK) to Montreal via Washington with United, do i have to go through immigration, ie: do i need a US visa?


    In Washington DC you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. If you are a UK Citizen you will have to complete ESTA. if you are a Canadian citizen you don't need a visa. Otherwise needing a US Transit Visa depends on your nationality.


  • Custom clearence
    Aug 10, 2015
    If the passenger coming from Mumbai to Indianapolis via Newark, which air port he/she has to get custom clearance ?


    The passenger will go through US Immigration and Customs in Newark.


    Aug 6, 2015
    Hi, my daughter will arrive form La Guardia to Atlanta and she'll only have 1 hour 40 minutes to connect to her other flight (Atalnta - Gainesville FL). Can she make it?? It's her first time alone in a big airport and she doesn't speak english well. Thank you


  • Dogs shipping from Panama - Dulles Airport
    Aug 5, 2015
    Where do I pick up my dogs that are being shipped on Copa Airlines from Panama??


    If you are flying on a flight with them you will pick them up at the oversize baggage claim after immigration and before customs. If they are just being shipped you need to contact Copa Cargo and arrange to pick them up.


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