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  • passport control
    Dec 14, 2016
    I was wondering if there are certain gates/sides within a terminal where planes park for passport control? To better explain, when I went from Newark-Denmark-Stockholm, I got my passport stamped in Denmark and then when I arrived in sweden I didn't see passport control anywhere. But this year I'm going from Newark straight to Stockholm so I'm wondering if when we land, it'll be on a side with passport control. This is my second time traveling, just genuinely curious!


  • Connection time
    Dec 7, 2016
    Hello there , I am travelling from San Diego to Bremen Germany but going through Amsterdam airport and the lay over is 50 min, so I will be going with CLM airlines, I would like to know if I can make it with my pet in 50 min? also do I have to go through immigration in Amsterdam? note that I will only 9 have a carry on and my pet will me !


    Yes, you will go through Schengen Entry Passport control in Amsterdam. 50 minutes should be just enough time.


  • Airlines terminal Location and distance between councourse
    Dec 6, 2016
    Im travelling by delta from PDX to Seattle and the connecting to Emirates to dubai. I have 2 hours and 50 minutes between flights. How far are the gates?


    Do you have checked bags or not? Delta and Emirates do not have an interline agreement. If you do not have checked bags and check in online for your Emirates flight it is a very easy connection as you will arrive in A or B and depart from S.


  • Customs and Immigration
    Dec 6, 2016
    We are coming in UA1090 from Houston and transferring to LAN621, both gates in Terminal 1. Do we have to go through Customs and Immigration


    Yes, you will have to go through Mexican Immigration and Customs.


  • 2H11mins to connect in IAH from YUL to MEX, is it enough?
    Dec 5, 2016
    Travel UA codeshare AC from YUL to IAH connecting to MEX. Where do we clear customs? do I need to claim baggage and do customs/inmigration at IAH and check in for MEX or do I only need to transfer from Terminal A to E?


    You will pre-clear US Immigration and Customs in Montreal. All you have to do in Houston is go from your arrival gate to your departure gate. The Skyway train connects all terminals inside security.


    Thanks a lot!


  • Estimate on how soon to arrive to the airport on 11/23/16
    Nov 22, 2016
    I am flying out on 11/23 at 345pm and i was not sure if i should arrive 3 hrs earlier to make it through security? Please confirm. Thanks


    Yes, I would plan on arriving before 1 PM if you want to feel comfortable.


    Thank you


  • Will I make my flight on time?
    Nov 7, 2016
    Hi, I have a flight on Wednesday 11/9/16 at 7:40 and will not be able to get there until 6:15-6:20. Will I be able to make it with security?


    AM or PM? What airline? You should be OK but I can't guarantee it.


    It is PM and with United Airlines. Just need to make it through security.


    In that case that's barely enough time.


  • Clearing Customs & Immigration
    Oct 17, 2016
    Flying from San Juan to Dallas after a Carbibean Cruise. Do you have to clear customs in San Juan or in Dallas?


    Flights between Puerto Rico and the mainland US are considered domestic flights, so neither.


  • Charlotte gate times
    Oct 4, 2016
    What is the fastest way from gate C8 to E35a? How long should it take? Thanks!


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    Sep 28, 2016
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  • carry on
    Sep 19, 2016
    Hi .next month i will travel in Vietnam.Can I bring a Zippo lighter ? Can I put in baggage or carry on,because I want to give this gift for my brother. Somebody help me ,please


    There is a whole page on this, but yes, you can bring it in your carry-on


  • No passing Customs when transfer flight???
    Sep 10, 2016
    Hi All, Im conerning my case: I'm flying with American Ảirlines from IAD to LAX arriving at 9:30pm and departing from LAX to HK with Cathay Pacific Airlines at 11:30pm. The thing I much worry is that when I arrived LAX I coundnt find customs to get stamped exit and went straight to departure gate to leave the US. I mean if I didnt do the customs clearance in LAX and will I be stopped when travelling the US in next time??? Your advice is much appreciate


    The US does not issue exit stamps. There is no US Customs when exiting the US. Cathay will check your passport when you board the aircraft and has your passport # on record and will report to the US Immigration authorities that you left the country.


  • Connecting flights and baggage
    Sep 10, 2016
    I am flying Qantas to Singapore then flying Swiss to Zurich. Will my baggage be transferred in Singapore from the Qantas to Swiss planes? Or am I required to collect my bag and check it in again?


    Are your flights all on the same reservation or are on they on two separate reservations?


  • Arrival time?
    Sep 10, 2016
    I'm flying Chicago to Memphis at 4:50 pm Saturday, 9-10. What time do I need to get to the airport? I have to check bags.


    Getting there at like 2:45-3 should be fine. Saturday afternoons aren't very busy/.


  • HELP!
    Sep 2, 2016
    I am flying from London Heathrow to PHL with a connection to Orlando - do I need to go through passport control/customs, get my bags and then re-check in?


    Yes, you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate.


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