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Questions, comments and tips about topics not related to a specific airport. Have a question about airports in general? Share your experiences with others, or post a question and get notified when there is a response.

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  • Dominican Republic Airport not on IFly
    Mar 29, 2012
    1
    The North Coast of the Dominican Republic is a major travel destination and I am wondering why La Union airport (POP) near Puerto Plata is missing from this sight and the iPhone app? Information about this airport is one of the I purchased the app, having never traveled there before. Could this information be added? Thanks

     

    POP Airport with 755,877 passengers in 2011 deserves to be added. On my list. Thanks.

     

  • Location /over all comment
    Mar 20, 2012
    1
    Hard to Find/ not enough signs or directions on roads must do a better job. Nicest TSA people I have ever dealt with/Born in the USA Manners and smiles..helpful....Best Ever..it is the way it should be. thx. I travel by air alot

     

    You haven't given us the name of that Airport!

     

  • luggege assistence and serives
    Mar 18, 2012
    1
    My panrents will travel to ORD then to final destination Minneapolis, I want to know if there is a way to have their baggage carried for them to the next terminal 3 American airlines in ORD airport that is after the custom ( they will be coming on Etihad airlines ) so carry their luggage from terminal 5 to terminal 3

     

    1. First and foremost your parents should contact Etihad and ask if will transfer their checked bags at ORD to connecting flight to MSP Airport (chances are they will) - bags need to have all 3 airport codes on their tags. 2. As international arrivals at ORD, your parents need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bags - they can rent a baggage cart or ask for assistance. 3. After exiting the Federal Inspection and luggage re-check areas, they should proceed up one level to the Airport Transit System where they can easily connect to Terminal 3 for domestic flight to Minneapolis.

     

  • Mar 15, 2012
    0
    which airport is easier for a cnx to international UA/CO travel: LAX to MUC via: ORD, IAD, or EWR ??? Pls Help.

     

  • Best ever
    Mar 13, 2012
    0
    The security people and culture in the check in security at Austin Bergstrom today was the best ever experienced. Everyone happy and professional. Keep up the good work.

     

  • Where can I rent a car?
    Mar 5, 2012
    1
    Where can I rent a car?

     

    In general, rental car counters are located in the Arrivals are of the Airports, near the baggage reclaim area.

     

  • Transfer of Checked bag
    Mar 5, 2012
    1
    I arrive on Alaska Airlines from ANC I have a 6 hour layover then take Southwest to SLC, will I have to exit the secured are and go to baggage get my bag and then check in at southwest?

     

    1. You are not clear - is there a stopover airport between ANC & SLC - which Airport? 2. If you happen to arrive at ANC from an international flight, connecting to SLC, you need to go through customs clearance & re-check-in your bags. No matter where your layover is, and considering the long time of your layover, you may want to leave the secured area to have more food & shopping choices; on your return to your connecting gate, you need to go through security check.

     

  • IS THERE ENOUGH TIME?
    Mar 5, 2012
    1
    we arrive in Houston at 4:44pm and leave for Puebla at 5:49pm. Is this enough time for the connection?

     

    1. Houston Intercontinental Airport has International terminals E & D and domestic terminals A, B & C. If you arrive at IAH from an international flight, you need to spend 35-45 mins for customs clearance & re-check-in of baggage before proceeding to connecting terminal & gate for your PUB flight. The above-ground TerminaLink train connects all terminals inside security; the below-ground Inter-Terminal Train connects all terminals and hotel outside security. Look at your ticket to see which gate you arrive at/depart from; also check the overhead screens on arrival at IAH for your connecting flight. You make it easily if you are not an international arrival; otherwise, you really need to hurry!

     

  • making my connection at ORD
    Mar 5, 2012
    1
    I'm arriving from YVR to ORD @5:17 pm and leaving ORD for MUC@6:06pm all with United Airlines. Is this enough time to make the connection?

     

    I take it that Regina Airport has U.S. customs clearance - saving you time on arrival at ORD. Terminal 2 is your arrivals terminal & Terminal 1 your departure terminal, both are connected at their gate area (your ticket should indicate arrival & departure concourses & gates) Note that T1 has B & C Concourses/ gates, while T2 has E & F Concourses/ gates. You have enough time.

     

  • missing jewelry after extra secur search
    Mar 5, 2012
    1
    Upon arriving home Wed. night, I was missing a small bag with about $500 worth of jewelry in it. This may have been stolen or misplaced during the extra long security search on one of my carry on bags. Does anyone have a suggestion for trying to get this back? Whom would I contact?

     

    Each Airport has its own rules regarding lost & found items. Larger airports also furnish TSA security checkpoint contacts. You need to state the name of the Airport before I can help you. In general any valuables belong into the carry-on bag - only one bag is allowed, which must fit under seat or overhead compartment.

     

  • Enough Time to Connect to Next Flight?
    Mar 4, 2012
    1
    My family and I will be arriving at JFK at 6:55am (Terminal 5) and need to catch another flight at 8:20 am at Terminal 3. We plan to check in luggage. Is this enough time to get our luggage, get to terminal 3, and then check in again? Any advice would be greatly appreciated.

     

    Unless Your arriving JetBlue Airline does not automatically transfer your bags to your Delta connection, you need not retrieve your bags at T5. (When checking in at your original departure Airport, make sure that bags are properly tagged for all 3 Airports - also make sure that JetBlue forwards your bags to Delta flight.) Getting from T5 to T3: All terminals are served by free AirTrain, running on average every 8 mins; at T5 it stops near gate 25 (or gate 1 opposite of it); at T3 it stops outside of domestic arrivals.

     

  • Starbucks "Houston" Tumblers
    Mar 3, 2012
    0
    Do Starbucks (Before Security) has some Starbucks "Houston" tumblers in the store shelves ? .. do anyone know ? I would love to have one .. Thank you.

     

  • laggage charge
    Mar 4, 2012
    1
    When I will come with American Airlines from LONDON to ORD and I will flight to cleveland IN THE SAME day and airlines company I must or no charge for laggage. to the domestic flight to CLEVELAND

     

    1. As an international arrival at ORD, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes). This takes 35-45 mins. At London Airport, make sure your bags have all 3 airport codes on their tags. You will pay for your bags in London only since you use the same Airline. You arrive at Terminal 5 & depart from Terminal 3. After exiting the Federal Inspection and luggage re-check areas, proceed up one level to the Airport Transit System where you can easily connect to either terminals 1, 2 or 3 for domestic flights. The free ATS shuttle train, running every few minutes, can take you there.

     

  • short change time terminal 2 to terminal
    Mar 3, 2012
    1
    We have 1+12 to make it from an inbound flight from terminal 2 to terminal 4, how tight is that going to be do you think?

     

    Without Airport name I cannot help you.

     

  • |International traveller
    Mar 3, 2012
    1
    I am travelling from Bahrain to Amsterdam to detroit to Orlando. Bahrain to detroit is by KLm amd then detroit to orlando is by delta. Will my luggage go directly to orlando or do i have to collect my baggage and re-check in for orlando. How long will that take.

     

    1. Detroit is your international arrival - KLM arrives at the North Terminal's Concourse D. On arrival you go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag (the tag should indicate layover and final destination Airport Codes). 2. You need to contact KLM whether they will transfer your bags at Detroit Metropolitan Airport (not all airlines do - in which case you would need to take your bag and check it with Delta, which is in the McNamara Terminal (Concourse A). 3. A shuttle bus runs every 10 minutes between the McNamara and the North Terminals, taking 7 minutes. Concourse A of McNamara has 1.5 miles of moving walkways, but also uses the Express Tram serving the South station near gate A11, the Terminal station in the center near the water feature, and the North station near gate A67.