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  • Is I need to claim check in baggage if change terminal
    Jun 24, 2014
    Hi , I am flying from Toronto to Sacramento via Dallas (DFW) with American airline .. at Dallas I need to change terminal from terminal D to Terminal C . So question is .. Is I need to claim my check in baggage at terminal D of Dallas airport before to go on terminal C.. Pls help me . Thanks


    No, you do not have to do anything with your baggage in Dallas. You will pre-clear US Immigration in Toronto. All you have to do in DFW is take the SkyTrain from Terminal D to Terminal C.


  • Arriving and departing Terminal 2 but on different airlines
    Jun 25, 2014
    Hi everyone, we arrive from Cancun to LAX Terminal 2 with Virgin America at 8.10pm. We then have another flight at 10.30pm with Air NZ to Australia also at Terminal 2. As these are not connecting flights as such (ie. different airlines and tickets booked seperately) we know we will have to clear customs and security first before checking in our bags again but are unsure where to go exactly for this. Is it true that there a check-in/security processing area above Terminal 2 for Air NZ?


    Yes, that is the same terminal. However, you need to be checked in for your NZ flight 2 hours before the flight. I think it will be very difficult for you to be out of customs and to the ANZ check-in counter by 8:30.


    Thanks for your reply. We have already spoken with somebody regarding the tight time schedule and we will certainly be cutting it very fine but hoping to be ok. Do you know if it is correct that we are to go to the ANZ check-in/security processing directly upstairs above terminal 2?


    It's not really "above" Terminal 2, it's on the departure level of Terminal 2, above where you will come out from customs.


  • 45min transit time from SFO to SEA, and SEA to ICN -- All Delta
    Jun 24, 2014
    Hello, I have 45 min transit time from SFO to SEA and SEA to ICN, all delta. It seems a tight schedule but is it possible to take the international flight within 45 min? Thanks,


    Yes, it's possible. All you have to do is go from your arrival gate to your departure gate and get on the plane. However, it doesn't leave much time for delays.


    Your Delta flight arrives at Terminal 2 (T2), unless you departed from either LAX, SFO or SEA airports, where you would land at T4. Alitalia serves Terminal 1. The 'Airline Terminals Train' on the upper level (follow signs) runs counter-clockwise on average every 10 minutes. No time to waste!


  • Delta Connecting Flight Boston to DTW to MANILA via NGO
    Jun 23, 2014
    Is there enough time from BOS to DTW to MANILA: DL 159 to DL 629 on a 54-minute layover? Thanks!


    Yes, it should be enough time if your first flight is on-time. Both flights will be on concourse A of the McNamara terminal.


  • No shuttle avail
    Jun 23, 2014
    My daughter just flew into EWR terminal C......had to get to terminal A for connecting flight....web site says Shuttle Available.....It was she has to take the Air Train and go thru security again....Are you kidding me...... FIX THE SHUTTLE SERVICE.....


    The shuttle should be available. This is not EWR or United's website, so your complaint will not be heard here by anyone who can do anything about your problem.


  • terminal 8 to tbit
    Jun 24, 2014
    flying from Vancouver with air Canada arriving at terminal 8, then need to get to TBIT for a connecting flight to Fiji with Fiji airways air pacific . what is the easiest way to get from terminal 8 to TBIT, and will I have to re check baggage and go threw security and customs once arriving in LAx , all flights were purchased togeather thanks


    Air Canada does not use Terminal 8. Air Canada uses Terminal 2. Terminal 8 is used by United and United Express. The easiest way to get from either T8 or T2 to the TBIT is to walk along the curbfront. Air Canada and Air Pacific do have an interline baggage agreement, so your baggage will be transferred. You will pre-clear US Immigration in Vancouver. In LAX you will have to go to the TBIT, get your Fiji Airways boarding pass, and go through security.


    United and Fiji AIrways also have an interline agreement in case your YVR-LAX flight is operated by United/United Express.


    thanks for the info, the booking confirmation says my flight number is air Canada but is operated by united airways and says terminal 8 so im not sure. im just assuming I will arrive at terminal 8. would it be quicker to walk from either Terminal to tbit or catch the transfer bus


    Yes, if it's operated by United then you will check-in with United in Vancouver and arrive in Terminal 8. It's usually fastest to walk unless you're a very slow walker as curbfront vehicle traffic at LAX is horrible, meaning the bus moves very slowly.


    thanks, my layover time at lax is 2 hours 17 mins, hopefully that is enough time to get from T8 to tbit and threw security get to my gate


  • connection from dallas to maui with american airlines flights
    Jun 23, 2014
    I am looking at a flight from Orlando to dallas then to maui with an hour connection with both flights being with American airline. Do I have enough time to get to my plane for the Maui flight?


    Yes, that should be enough time. All gates at DFW are connected inside security by the Skylink train


  • Tight schedule for connecting flights
    Jun 23, 2014
    I'm flying from Rome to Zurich, then Zurich to San Francisco. The layover time in Zurich is 95 minutes. Both flights are Swiss Air. Is this doable?


    Yes, that is reasonable. All you have to do is go from your arrival gate to your departure gate and go through security as both Italy and Switzerland are within the Schengen area.


    Thank you for your information and quick response.


  • Connecting between Alitalia and United
    Jun 23, 2014
    Looking to go from Palermo to Rome via Alitalia, arriving FCO at 7:20 a.m. United flight to Newark departs 9:50 a.m. Enough time? Will I need to claim bags, go through customs, etc.?


    If your tickets were bought together, Alitalia can check your bags through to United. You do not have to go through customs as both Palermo and Rome are in Italy. You do however, have to go to Terminal 5 to get your boarding pass and go through security. There is a shuttle bus from T1/2/3 to T5. You should have enough time.


  • Check in time
    Jun 23, 2014
    My flight from London lands in JFK at 7:05pm. The only available flight to go back home to Austin, TX is at 8:59pm. Is this enough time to get my luggage, re-check them in and get on the flight?


    Yes, that is a reasonable connection time considering that both of your flights will be in Terminal 8.


  • connection
    Jun 23, 2014
    Hi I have booked a flight from SJO Costa rica through CLT on the same reservation,The layover changed and now I have 2 hours to make the connection to that enough time for me?


    its a united flight from sjo to iah and united express from iah to clt by the way


    Yes, 2 hours should be enough time. You will arrive in Terminal E, go through US Immigration, claim your bags, go through US customs, and re-check your bags with United, then go to the departure level and through security. Your flight to Charlotte will depart from Terminal C, which is connected directly to E, or Terminal B, which can be reached using the TerminaLink train inside security.


  • Transfer time
    Jun 23, 2014
    We are flying from YYC to Mexico with an 48 mins layover in IAH. Will we have to go through security/TSA before our second flight?


    You do not have to go through Security in IAH. You will pre-clear US Immigration in Calgary. Your arrival in IAH will be like a domestic flight. All terminals at IAH are connected inside security by the TerminaLink train. You should have enough time if your first flight is on-time.


    No, you will not have enough time. You need to change your flights.


    How do I go about changing my flights?


    You need to contact whoever you booked your tickets through (either your travel agent or airline(s))


  • transfer terminal 5 to 1
    Jun 22, 2014
    we land on tuesday in terminal 5 from US and need to transfer to air france in terminal 1. two questions - is there a shuttle to terminal 1 and - we need to store a bag at fco to then pick up again when we return to terminal 1 on friday back from france. Is it easy to do this? or will we need to come out of a departure area to store a bag.


    No flights arrive in Terminal 5. Terminal 5 is a departures only check-in terminal. You will arrive in Terminal 3. You can walk to T1 from T3 after you clear Schengen immigration and customs. There is a baggage storage company in T3 after you exit customs. The cost is 6 euro per day.


    that is great news thanks. We have been flying BA since terminal 5 opened so was not sure. That will hopefully make the connection work as the outbound from chicago has been delayed recently with weather. I never knew there were no arrivals there.


  • Transfer terminal d to a
    Jun 22, 2014
    How do you get to terminal a from d


    SJU only has one terminal with five concourses. Just follow signs to D. You will probably have to go through security again when you get to D, I don't think the concourses are connected inside security.


  • Bucharest, Romania through Amsterdam to Toronto, Canada
    Jun 22, 2014
    I will be traveling from Bucharest, Romania through Amsterdam to Toronto, Canada with a layover of approx. 2hrs. Which is the transfer procedure in this case? Do I have to take my luggage and go through a new check or it will I have to follow a gate to gate transfer?


    If Romania is a member of the Schengen countries, you will be considered a domestic arrival and can proceed directly to your connecting gate. If not, you need to go through 'non-Schengen' (passport check, pick up bags, go through customs clearance, re-check in bags). Same in Toronto. For terminal & transfer details, I suggest you open, then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


    Thank you. No Romania is not yet Schengen member. One more question regarding the luggage: For both legs of the trip (Bucharest to Amsterdam and Amsterdam to Toronto) I will be traveling via KLM. Will they do the automatic transfer of the checked luggage or should I have to retrieve them on AMS and go through with baggage check as you said?


    Thank you. No Romania is not yet Schengen member. Nevertheless, I still have some questions/doubts: 1. Shouldn't my ittinerary be considered International to International? Doesn't follow a sterile transfer procedure? 2. Regarding the luggage: For both legs of the trip (Bucharest to Amsterdam and Amsterdam to Toronto) I will be traveling via KLM. Will they do the automatic transfer of the checked luggage or should I have to retrieve them on AMS and go through with baggage check as you said?


    Yes, your connection is International to International. Yes AMS has sterile international connections. You do not have to do anything with your baggage. You just have to go from your arrival gate to your departure gate and through security. Sujun, please stop giving horrible and incorrect "advice"


    Where you check in depends on what airline you are flying. If you are flying KLM you check in at Terminal 5. If you are flying United you check in at Terminal 1. You do not go through customs on departure. You will go through EU immigration and customs when you arrive in Amsterdam.


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