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  • transfer arriving Term. 3 to Term 5
    Jan 22, 2013
    arriving from Ottawa on American Airlines term 3 to term 5 - how do I get there, what is the proceedure and is 75 minutes enough time, connecting flight to Cancun on Americal Airlines


    Are you sure you depart from Terminal 5 - my information says American Eagle uses Terminal 3 ; American Airlines uses T3 for all domestic flights & international departures (and T5 for international arrivals). The ATS shuttle train runs every few minutes between Terminal 5, at ATS level, and domestic terminals 1, 2 & 3. Either way you have enough time. I suggest you open then click on 'Terminal Map' under QUICK LINKS and scroll down to the detailed text.


    Both of your flights will be in Terminal 3 on the outbound trip to Cancun. On the return, then you'll have to transfer from Terminal 5 to Terminal 3 using the ATS.


  • Terminal A to C
    Feb 1, 2013
    Im am leaving out of montreal to newark on a united flight and connecting on a united airlines flight two hours later. I will pass through security and clear US customs in montreal. Do i have to re pick up my luggage in newark and re-check them in? and do I have to go through security again?


    On arrival at EWR, simply follow the Airtrain sign and board the train to Terminal C, where you need to go through security check before proceeding to your connecting gate. United will transfer your bags. Only international arrivals without US preclearance by participating airports need to go through immigration/customs clearance (as you will on your return).


    thanks alot!


  • 1 hr connection time - enough?
    Jan 22, 2013
    We will be arriving on American Eagle flight from Madison, WI with 1 hr connection to American flight to London Heathrow. I've been tracking these flights and they both are in Terminal 3. Will we have enough time to make this flight? I'm assuming we don't have to go thru security like other international flights leaving terminal 5.


    American Eagle uses Terminal 3 ; American Airlines uses T3 for all domestic flights & international departures (and T5 for international arrivals). You arrive at and depart from T3. Your bags will automatically be transferred to your departing flight. On arrival follow signs to your connecting Concourse & gate: G1A-G21 or G13-G15 (on lower level); H1-H18; K1-K20 or L1-L10. Your boarding pass and the overhead screens will indicate flight & gate numbers. You have sufficient time.


    1 Hour is enough time to make the connection as it's a very simple one all within Terminal 3.


  • Arr fromSydney/Dept to Cancun
    Feb 12, 2013
    Hi Team, I'm landing from Sydney at 13.45pm and want to depart at 16.25 to Cancun. Couple of questions: A - Is 2.40hr enough time to clear customs (International flight), collect bags and check-in (International flight)? and B - How long would it take between landing Term D (Qantas) and leaving from Term A (AA)? Your answers are appreciated.


    On arrival a DFW, at Terminal D, you need to go through passport check, pick up bags, go through customs clearance and re-check-in your bag where indicated. (Qantas & AA both belong to the OneWorld Alliance - your bags will then automatically be transferred to your AA flight). To get to Terminal A, take the free 'Terminal Link' blue & green accessible vans transfer passengers outside the baggage claim of each terminal, running every 10 minutes, 5am-midnight Nearest pick-up/drop-off areas at corresponding terminals are at gate D24 and between gates: A15-16 & A25-26. You have plenty of time.


    Thanks Tujan.... this is helpfull


    is 2 hrs and 5 minutes enough to get through customes on American from Costa Rica


  • cost of Airtrain
    Jan 22, 2013
    Is the air train a free service or is there a ticket to be purchased ?


    I think you have to purchase ticket.


    Recently the train serving solely JFK's terminals and making a continuous loop, was renamed 'Airline Terminal Train' to distinguish it from the Airtrain which runs from two separate routes of New York to JFK, stopping at JFK at each terminal (free within the airport). Each terminal stop connects to between Airtrain & Airline Terminal Train. Tickets can be purchase for the Airtrain at the arrivals level, transportation counter.


  • Please help
    Jan 22, 2013
    I will be arriving from Tokyo on United via ANA at 9:50 am Then go to Phoenix on us airways at 11;25. Do i have enough time?


    At SEA, international passengers arrive at the South Satellite (whether changing planes or ending their trip at Sea-Tac) and, if transferring to another flight, go through immigration clearance, pick up checked luggage, & continue to customs (taking 30-60 minutes). For domestic flight connection, you must recheck your luggage and go through TSA security screening prior to proceeding to your connecting flight. To get to Concourse A take the escalator up to the Main Terminal, proceed to the departures level, go through security check and on to Concourse A (gates A1-14.) You have enough time.


  • Same Terminal (5) but very short layover
    Jan 22, 2013
    I am arriving departing both through Terminal 5 (connecting Jet Blue to Hawaiian there, and Hawaiian to Jet Blue on the return). On the return trip however I only have 35 minutes of a layover! I originally thought this would not be a problem what so ever as they are the same terminal and hence *assumed* I wouldn't have to go through security. Looking at the map however it seems as though I may still have 35 min enough time? If I miss it the next flight is not for another 9 hours :(


    As Terminal 5 of JFK Airport only has gates 1 to 25, your 35 min layover time should suffice; provided that your plane is on time.


  • from Toronto to Philadelpia to Dublin
    Jan 21, 2013
    My daughter and I are flying from Toronto to Philadelpia and then onto Dublin Ireland at the end of Feb. What do we do when the plane lands and do we get our luggage or does it alreadt get transfered. I have never had a connecting flight before


    Toronto Pierson has US customs clearance, saving time on arrival at PHL. Arrival & departure from PHL depends on the airlines she is taking. Before departure, she needs to make sure that her airlines will transfer bags to end destination - if not, she needs to pick up her bags at PHL and check it in with connecting airline before proceeding to connecting flight. I suggest she opens then click on 'Terminal Map' under QUICK LINKS and scroll down to the detailed text.


  • Walking time from Term C to E ?
    Jan 21, 2013
    We have about 55 minutes between flights, is this enough time? Thanks


    At IAH, you arrive at TC (gates C29 to C45) - walk towards Gates C14-24 and proceed straight on to TE, which has gates E1-11 and E12-24 on opposite sides. You have enough time.


  • Transfer to London Heathrow
    Jan 21, 2013
    Good day, I will be flying to London on the 28/02/2013 on flight LH 573 from Johannesburg. Do I need to collect my luggage or will Lufthansa automatically transfer to London on my connecting flight


  • connecting international/international
    Jan 21, 2013
    We will arrive on UA 1015 from Cancun/CUN to IAH Terminal E at 14:41 and have to connect LH 441 deparing IAH at 16:10 from Terminal D. Pls help me and describe connection between terminals E and D and procedures that we have to pass through. As travelling with 2 young children, we are a bit nervous about connecting. Thank you in advance for info.


    At IAH your United flight arrives at Terminal E, where you proceed to the International Arrivals (follow signs); there you need to go through customs & take the escalator down to Baggage Claim Level 1. From there, go through Exit Control and enter to the right the baggage recheck area, then walk straight out arriving at the International Arrivals Lobby, where you take the escalator down to the Inter-Terminal Train to Terminal D (or simply walk through the tunnel to TD). (UA will transfer bags to LH). You have enough time.


  • How to go to Termial C from Terminal B
    Sep 29, 2013
    How to go to terminal C from terminal B at AIH airport?


    At IAH, the above-ground TerminaLink train starts its service at the Terminal A station, and connects terminals A, B, C, D/E inside security


    I've got the same connection (terminal C to terminal B) and I have 40 minutes. Is that enough time to make it?


  • Meeting my son arriving from Paris
    Jan 21, 2013
    I am flying from Washington, DC to FCO and my son is connecting in Paris and flying via Air France to Rome. I arrive earlier than him. Can you please suggest a meeting place since we are taking train together for the cruise port.Thank you., I


    At FCO, Air France will arrive at Terminal 1. You can meet him near the information counter in the Arrivals Hall.


  • Domestic to International Transfer
    Jan 21, 2013
    I am about to book flights from IAD onto to Melbourne, Australia via SFO and Auckland, New Zealand. I will be flying United domestically, then onward on Air New Zealand for my international flights. My connection time is only 91 minutes; it looks like I will arrive in Terminal 3 and depart from Terminal G. From what I am reading, it sounds like this connection time might be doable, but I know situations in airports often change. Can someone tell me if this is a feasible connection? I usually connect through LAX when I fly to AU/NZ, but right now flying through SFO is cheaper at the moment. Thanks.


    You will arrive via United at SF at Terminal 3 and depart via Air New Zealand at the International terminal. Your bags will be automatically transferred as both airlines belong to the Star Alliance. Domestic passengers transferring from T3 to the International Terminal may transfer via a connector walkway (located post-secuirty near gate 75) to the International Terminal's Boarding Area G arriving at post-security near gate G92. Also, I suggest you open then click on 'Terminal Map' under QUICK LINKS and scroll down to the detailed text.


  • Where to meet?
    Jan 21, 2013
    Is there a place in T1 to meet a passenger for coffee who has a 1 1/2 hr connection?


    At LAS, it is best to meet your party in the Arrivals Hall, near the information counter, then proceed to the Lobby which has plenty of food & drink options.


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