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  • Customs & Connection time
    Jul 22, 2014
    Hello, I will be arriving from Mexico at 1 PM Sat Aug 30 2014 to T2 thru Aeromexico and Plan to connect Southwest at T1. I have options for my connection at 3 & 4 pm. Would 2 hours be enough time to connect or should I choose my 3 hour connection option?


    I would choose the 3 hour since you will have to transfer the bags yourself and security lines at T1 can get pretty long.


    Jul 21, 2014
    I'm flying with Delta/klm from Amsterdam to Seatac arriving at 16.02 (South?) and next flight whit Alaskan depart (from North?) at 17.40. It's enough? will i clear immigration, custom and re-check my baggage all in South terminal? Thanks


    If your bags are tagged through to OGG you will clear US Immigration, claim your bags, go through US Customs, re-check your bags, and go through security all in the immigration hall of the S-Satellite. You will then be able to go directly to your departure gate in C, D, or N via the underground trains. You should have enough time if your first flight is on-time.


    Thanks for your fast reply. i have a single book (only one PNR) with two different tickets, think my baggage are tagged directly to OGG... Is there a train that directly reach N from S? How many time it needs? thank again


    There's no direct train between N and S. Just check the monitors for your departure gate and follow the signs to that concourse.


  • Stoon to LAX with connection in Denver
    Jul 22, 2014
    We are flying out of Saskatoon, SK to LAX. We have a 1 hr 10 min connection time in Denver. Will we have to clear customs in Denver and Will we have to collect checked bags and re-check them in Denver?


    I should have added, both flights are with United.


    Yes, you will have to clear US Immigration, claim your baggage, go through US Customs, recheck your bags, and go through security. Luckily when the Saskatoon flights arrive in Denver immigration is unlikely to be crowded, but it still leaves little to no spare time to make your connection.


    That's what I was afraid of. Thanks for the information though. We will have to be as quick as we can. We have a party of 5 with one of those people being disabled. Seems like it may be tough.


    Well, it is technically an illegal connection and United does have lots of flights from DEN to LAX, so the airline should be obligated to rebook you onto a later LAX flight if you request it.


  • Connecting from Atlanta to Amsterdam
    Jul 21, 2014
    We are on DL 1052 coming from Milwaukee to Atlanta at 5:01. We have a connecting flight from ATL (on DL 238) to Amsterdam at 5:42. Will we be able to make it or do we need more time between flights?


    It is doable as the Plane Train connects all concourses inside security. However it leaves very little room for any delays on your inbound flight. However, there are several later flights from Atlanta to Amsterdam that you can be reboked on if you miss your connection.


  • JFK - FCO - Venice. Claim baggage in Rome?
    Jul 21, 2014
    Flying American to Rome, connecting to Alitalia to Venice. Do I have to claim my bags and go through customs in Rome and then re-check? Or do the bags go through to Venice? We have 2.5 hrs in Rome.


    If your bags are only tagged through to Rome due to purchasing separate tickets, obviously you would have to claim them in Rome.


    I did not purchase the tickets separately, I purchased a flight to venice through American airlines. Obviously I know that if my bags are tagged to Rome then I would claim them in Rome. That is not the least bit helpful as an answer. What I need to know is WHETHER my bags will be tagged to Rome or Venice.


    In that case your bags should be tagged through to Venice and you will collect them when you get to Venice (in Europe you do not have to collect checked bags when entering a country if just connecting). You will just go through Passport Control as you travel from Terminal 3 to Terminal 1.


  • Valet check bag delay
    Jul 21, 2014
    Flew through ORD on AA yesterday, and valet checked bags took nearly 20 minutes to come up. It used to be 5 or 10 minutes max. Has it gotten that bad in ORD now, or was this the new norm with the RJ gates? The inbound flight was already delayed enough to miss the connection, but the loss of another 15 minutes should be reflected in the tickets AA sells through ORD.


  • HKG-SEA-PHX from Delta to Alaska
    Jul 21, 2014
    I am flying back from HKG to SEA on Delta, SEA to PHX on Alaska with 1 hr 54min connection time. Will I make my connection? Thank you in advance!!!


    Yes, that should be enough time to make your connection but leaves little time for any delays and depends on your bags being checked through to PHX in HKG so that you can re-check in the S-satellite without having to go to the main terminal to re-check your bag after clearing US customs.


  • Getting from one terminal to another United Express Airline
    Jul 22, 2014
    I am flying in from MCI United Express, and heading out to Moncton, NB,guessing I will be leaving from a different terminal...does the airline have it's own shuttle bus??


    Actually both flights will likely be in Terminal A. However if you do have to go between A and C, then United operates a shuttle bus on the secure side of the airport.


    Really hoping that I don't have to leave Terminals, first time flying by myself and I am a so intimidated by this large airport....hoping that I can find my connecting flight without too much stress. Thanks for the reply. Any tips to make this easier I welcome!!!


  • Transfer LAX to San Jose, Mexico
    Jul 21, 2014
    I am flying from Zürich via LAX to San José, Mexico, Will I have to clear customs and immigration in LA?


    Yes, you will. Any time you enter the US, even if you are connecting on elsewhere you have to go through US Immigration and Customs.


    Thanks Zap!


  • 33 minute layover
    Jul 21, 2014
    Flying into IAH from PDX (Portland, OR) to MCO (Orlando) via United. Just realized we have only 33 minutes between the time we land and the time the next flight departs for MCO. Seated at the back of the plane on the first flight with 5 children and concerned we might not make the connection. Appreciate any advice!


    If your first flight is on-time you should be OK. Both flight should be in Terminal C. However, if there are any delays it will be tough. If you miss your connection United has many flights from IAH to MCO, however, I don't know how late in the day your original itinerary is so there may not be later options and you may be stuck in Houston overnight.


  • Detroit to Tokyo, purchased and award travel on UAL
    Jul 22, 2014
    My purchased ticket would be UAL Detroit to ORD. Then using an award ticket to Tokyo this award thru UAL too. However the flight to Tokyo is with ANA airlines. I know they are both in Star Alliance. ANA flight is probably a code share with UAL but not listed as such on UAL website. Looking for the proper way to avoid problems checking in and with boarding passes. Do I have to retrieve luggage at ORD? And/or go to ANA counter for a boarding card? Or go thru Security again?


    Ask the UA agent in DTW. Since the transfer is between alliance partners the UA agent will likely check your bags through to NRT for you and may also be able to issue your ANA boarding pass. If she won't/can't then yes, you will have to go down to the lower level of T1 to claim your bags and bring your bags up to the upper level to re-check them with ANA and get your ANA boarding pass and then go back through security.


    Thank you for the information. When I speak to UAL on the phone I get mixed answers re. Luggage and boarding passes. One agent said I would have to go to the ANA counter at ORD since they will have to check the travel documents and she was not sure about the luggage. Even checking online for both flights was no guarantee of trouble free transfer. The complication is having two tickets rather than one. If I do this routing I would need a few hours in ORD to make sure no issues esp. re. luggage. We will be staying in Asia five months and we need our luggage. I always enjoy the answers and questions. Most of our flights to Asia are from ORD so it's nice to what is happening there. Take care and thank you.


    Phone agents aren't very knowledgeable about what airport ticket counter agents are capable of. Yes, having separate tickets is what complicates things.


  • YVR > SEA > HKG via Delta
    Jul 21, 2014
    Hi, i just received an update to my itinerary from Delta. I now arrive at SEA from YVR at 12:24pm on a Delta flight operated by Skywest, and supposed to leave SEA for HKG on Delta flight at 1:57pm. This only give about 90mins transfer time, and I'm concerned. Will I be able to make it? Been reading some posts from other Canadian travelers that I would have to clear US customs first then re-check at SEA for international flight. Is that true? Thanks!


    Since you are coming from Vancouver and YVR has US Immigration preclearance, your arrival into Seattle will be like a domestic flight. Therefore you will have plenty of time to make your connection. You just have to go from your arrival gate to your departure gate.


  • 32 minutes enough connecting flight
    Jul 20, 2014
    32 minutes from arrival at LAX to connecting flight to New York Kennedy - wiil time be enough? how close is terminal 1 and 2 from each other


    What airlines are you flying? Will you have checked bags? If you are flying two different airlines that's definitely not enough time.


    Jul 20, 2014
    When arriving at terminal S from a flight on Delta from AMS, does the passport and customs control take place there at that S terminal? Also, when rechecking the bag for the domestic flight to FAT (on Alaska air and ticketed together with Delta flight) is that done at the S terminal or do I have to take the bag to the main terminal? One more question: After the previous actions, where is TSA security control to get to the new gate to FAT?


    Customs and immigration are done on the lower level of the S Terminal. Re-check is done there as well. Then she can go through a special security checkpoint and be back in the secure part of the terminal where the gates are.


  • T3 to T1
    Jul 20, 2014
    I arrive FCO from Dubrovnik via Vueling at 1625 T3 one checked bag then depart Alitalia at 1905 for Venice. Is this enough time, and do you have tips for getting to T1 most efficiently? I don't speak/read Italian


    Yes, that should be enough time. Rome is an International airport so there's signs and really you just have to look for the sign that says T1. Maybe take a look at the map so you can orient yourself.


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