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  • which terminal does KLM airline use?
    Jun 29, 2013
    I will be arriving Rome via KLM. I have to catch the tour coach bus in terminal 3 in 30 minutes after flight arrival (including claiming luggages). Do you know which terminal KLM use? Will I have enough time to catch the bus?


    Currently, at FCO all International 'Non-Schengen' flights, including U.S. flights, arrive at Terminal 3, at either Gates G or H. From there, passengers go through immigration /passport control. (Terminal 5 serves departing flights to U.S.) 30 mins is extremely short. Hopefully, the tour coach is right outside the baggage claim, or across the street in front of the Garage. Find out.


    Since both the Netherlands and Italy are in Schengen, you won't have to go through immigration in Rome. However, you will still have to hurry.


  • Connection
    Jun 30, 2013
    I am going from Ney York (JFK) to Miami on 24th of July, and then I have a connecting flight from Miami to Belize City. I have both flights with American Airlines and only 1 hour for connection. Is this enough? Do I have to go trought security again? I'm not US citizen - before this I will be in New York for 3 days.


    You may arrive in Miami at either the Central Terminal's Concourse E (E gates) or at the North Terminal's Concourse D, as AA uses both concourses). You will depart from the North Terminal D, which is AA's hub for Latin America & Caribbean. Your boarding pass and the overhead screens on arrival at MIA will indicate airline and gate number. If you need to transfer, use the Skyride Connector, a moving walkway on level 3, connecting all terminals (with 4 stops inside Concourse D). You have enough time.


    Thank you so much for your help. I was following flights for few days and all of them departed in Concourse D so probably I won't have to change terminal. And I wasn't sure if I have to go trought security check again if I have connection from domestic to international flight.


  • Time between gates
    Jun 29, 2013
    Arriving gate B16 depart B69 DIA . Anybody know the estimated time it will take . I have less than 30 min.


    At DEN, the B gates are currently served by United & US Airways. Concourse B has gates B15 - B37 and B38 - B60 with extensions to both gates B80 - B95 and B59 - B79 on either side of the center. Hurry!


  • Boston to IAD, transfer to NRT
    Jun 28, 2013
    Lot's of great help here, thanks. I'm taking a flight to NRT (SIN Final) on United. The airline operating the first leg is "Expressjet Airlines". I have 50 minutes to get to the NRT flight. Is this enough time? I called United and they sold me an express check in ticket to go with mine. Do I have to leave security and re-enter for the international leg of this trip? United told me I did. If I don't then this should be easy. From some of these posts, it sounds like I don't. It sounds like I can go from terminal A to B? Any help is greatly appreciated. Thanks!


    No, you do not have to go through security in Washington-Dulles. The agent is wrong. If your flight to Tokyo is on ANA, you can just walk from A to B. If your flight to Tokyo is on United you will have to take the mobile lounge or Aerotrain from A to C or D (no need to go through security).


    Thanks so much for the response! I didn't think he was correct about this. That makes all the difference. I couldn't imagine why United would sell me a ticket with a 50 minute window if there was no chance of making it. This trip is United the whole way.


  • Transfer from T4 to T2
    Jun 29, 2013
    My son will arrive at JFK terminal 4 from Copenhagen. He will continue to Columbus from terminal 2. Both flights are with Delta. Will his luggage be transferred from one flight to the next, or will he have to pick it up in T4 and carry it to T2 by himself?


    He can re-check it with Delta when he exits customs. They will then take it to his next flight. He can then go back through security in T4 and take Delta's shuttle bus to T2 or take the AirTrain/Air Terminals Train to T2 and go through security there.


    Thank you very much for answering. Will 1 h 40 min be enough for this?


    It will be tough, but is possible. Immigration could take an hour.


  • Baggage Depot
    Jun 29, 2013
    Where is the baggage depot located in AMS airport?


    If you mean the 'Baggage Claim'- it's on the Arrivals level across from P1 parking garage.


  • clearing customs
    Jun 30, 2013
    My daughter will arrive JFK from Tel Aviv (El Al) at 7:10 pm on a Tuesday. Will she have time to clear customs and make a 9:55 Jetblue flight to Tampa? Thanks


    That will probably be enough time, but it will be close. She will have to take the AirTrain/Air Terminals Train from T4 to T5.


    Thanks, she'll give it a try.


  • Connection flight from Concourse E to D
    Jun 28, 2013
    Hi there. I'll be arriving at MIA from Puerto Plata on a AA flight on Gate E6 but I have a connection flight to catch at D16 to Madrid (AA Flight too). I have only 1 hour between connecting flights. Will I have time to clear customs and go from Concourse E to D? What's the fastest way to get there? Can I check in my luggage at Puerto Plata directly to the final destination (Madrid) without re-check-in at MIA to save more time? Thank you for the help


    Immigration lines at MIA have been running over 90 minutes lately. You will likely miss your connection. You will have to claim your luggage an re-check in MIA. If you miss your connection, American may be able to re-book you on the 10:35 PM Iberia flight to Madrid. You can simply walk from the International Re-Check counter to Concourse D. It's all connected.


    Ok... That's a big problem. The flight I'm talking about will be on 10th December. I initially booked my flight to Iberia Flight at 10:35PM but it seems that (in that day) that flight will not exist and I've been re-scheduled on the 6:15PM AA flight to Madrid and, according with the timetable, it seems to be the last flight to Madrid.


    The flight will be on 9th December. Sorry, my mistake.


    Then chances are, unless your flight gets in very early or the immigration situation in Miami improves before then, you'll probably be spending the night in Miami. They could also re-book you to another european hub, such as on the 8:45 British Airways flight or 8:55 American flight to London, and then on British Airways or Iberia to Madrid.


    Hmm... Ok. If that happens, the re-book will be free of charge or Will I have to pay for another ticket? Didn't MIA airport had been restructured last year to prevent these immigration delays?


    They will rebook you for free. The problem is not with the airport's construction, it's that the staffing by the US CBP Immigration agents is inadequate. However, even during normal staffing, doing an international to international connection in less than an hour is really pushing it.


    That's not my fault. I booked Iberia's flight at 10:35PM to have enough time for immigration check, but that flight was canceled and AA re-scheduled to 6:20PM... Oh well. ZAP, Thank you very much for your help :)


    You could call AA now (or whoever issued your ticket) and ask to be rebooked through London. According to AA, the minimum International-International connection time at MIA is 1:20 mins so they should have to rebook you free of charge (or issue you a refund if you'd prefer). The only legal itinerary POP-MAD (on any airline) that I can find on Dec 9 is POP-MIA-LHR-MAD on AA/BA/IB.


    AA don't have an email that we can use to contact them? I'm in Portugal so it's a little bit complicated to call them. I don't know what to do...


    This is their number in Spain: 902 115 570 http://www.americanairlines.es/intl/es/customerService/customerService.jsp They don't have a phone number for Portugal since they don't fly there.


    Thank you ZAP. I'll try to contact them to re-book :)


  • Moscow-JFK-Toronto connection
    Jun 28, 2013
    I will travel from Moscow to JFK with Transaero, which arrives in T4. I will then have to catch a flight to Toronto with Delta from T2. Do I need to go through passport control, customs, and pick up my luggage in JFK or will I just be able to transfer without going through all of that? If I have to go through customs/passport control/pick up my luggage, how much should I allow? Thanks


    Yes, you have to go through immigration, customs, and security. I would allow 2.5 hours.


  • Airtran connection flight
    Jun 27, 2013
    Does Air Tran and Southwest shares terminal 1?


    Airtran flights are in 1-C while Southwest flights are in 1-B, you can easily walk between them but you do have to go through security if you are connecting from Airtran to Southwest or vice-versa.


  • Which check in for partner flight?
    Jun 27, 2013
    I book an international flight thru United, but the flight is with Lufthansa and is coded LH...do I check in with LH or United?


    If your first flight is operated by Lufthansa, you check in with Lufthansa.


    Thanks. That's what I figured, but wanted to be sure.


    Jun 27, 2013
    I am going to be coming into JFK on LY8187 (operated by AA) to terminal 8 and have make it to terminal 4 for ElAl (LY8) flight in 2:30 hours - assuming no delays in flight. Will there be time? especially with 4 young kids. Do i need to get my bags and recheck, or go straight to terminal 4?


    Yes, you should have enough time. Your bags should be checked straight through to Tel Aviv assuming you bought everything on one ticket. You just have to take the Airtrain/Air Terminals Train from T8 to T4 and go back through security, which shouldn't take more than 45-60 minutes.


  • Connecting flights
    Jun 28, 2013
    Hi, I read some tips to make coincidences but now I'm not sure on relating procedure, I'm arriving in JFK (T8) with a AA flight and I'll departing from same terminal (AA flight), which is the right sequence/procedure to make connection ? Thanks!


    If you are an international arrival at JFK, you need to go through passport control, pick up your bag, go through customs clearance & re-check-in your bags where indicated. If you are a domestic arrival at JFK, proceed to your connecting gate. Terminal 8 has Concourse B with gates 1-16, and Concourse C with gates 31-47. Look at overhead screens for your connecting flight number and gate, then simply follow signs.


    Thanks for your feedback! It's an international arrival and connecting with a domestic departure. Just an information, after bags re-check-in, should I go through security again before to proceed at the gate ?


    Yes, you will have to go through security again to get back to the gates.


    Thanks, I suppose without bags because they will be released on carosello belt next to customs, do you confirm it ? Thanks again


    Yes, you will re-check your bags with American after you go through customs, then you'll go to the departures level and back through security.


  • concords
    Jun 26, 2013
    do they have a ele cart pick up from gate to gate for ppl with hadicapps?


    If you are handicapped and require wheelchair service, you have to request wheelchair service from your airline by calling them, which they are required to provide.


  • concord to concord
    Jun 26, 2013
    how do you get to concord b to concord c and how long does it take


    Concourses A and B are connected by an underground tunnel with moving walkways. It takes less than 5 minutes to get between them.


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