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  • first time fLyer- terminal and gates
    Dec 15, 2013
    I've never flown and would appreciate some help please! I'm departing Dayton and picking up dog in Austin. Going on a same day round trip from Dayton/Cleveland/Austin and then back, airline is United. I will have a purse and a collapsible carrier to put my dog in. What are the steps I will have to go thru once I get to the airport? I know there is online check in. What exactly does this mean? What is terminal, concourse and gate? How do I know where to go? I know the gates info is not available until I print my boarding pass. But I'd like to be prepared before hand because my sense of direction is terrible! I know where all the maps of the airports are to print them out. All I need to know now is how to proceed once I get to the airport so I don't miss my flights. My departure from Dayton is 5:45am, I plan to be there at 3am is that enough time? Thanks in advance for your help.


    1. For online flight reservation, open http://www.united.com/web/en-US/default.aspx?root=12. (If you are not comfortable in making online reservation, arrive at your Airport 90 minutes before scheduled airline departure; go to United ticket counter and get your boarding pass. 2. At Dayton you depart from Concourse B (gates B2-19) & at Cleveland you arrive & depart from Concourse C (gates C1-30). 3. Overhead screens in the Airport terminals will indicate flight gate number. 4. For United's pet transport, open: http://www.united.com/web/en-US/content/travel/animals/default.aspx


    Dec 14, 2013
    Hello Iam flying from XNA, bentonville Arkansas to Doha, by conecting at ORD. I purchased a single ticket. From XNA it is american airlines departing 5.55 pm but it always departs late by 6.25-30. the flight is normally coming in terminal 3 Gate G18. by 8.15-8.20 pm. the Qatar also is in Terminal 3, BUT I DONT KNOW GATES. and it is departing 8.45 pm. I have an old parent also with me.. Is this a good chance I will get the qatar flight. do i need to run and hurry. Also if I miss what will happen? will they send me in teh next qatar flight or? what will happen. the entire journey is a Codeshre between american airlines and Qatar Thanks in advance


    The Qatar Airways flight leaves from concourse L. You should have enough time to make the connection. If you miss the flight then you will be rebooked on the Qatar airways flight the next day and spend the night/day in Chicago.


    Thanks ZAP, Do i need to book or Qatar airways will take care of the next flight and hotel bookings. does the help desk in chicago will take care thanks in advance


    If you miss the connection then American will rebook you since they sold you the ticket.


  • From Paris to Miami
    Dec 15, 2013
    Hi, I'll be traveling from Paris to Miami via JFK. My booking flights is with Air France but the flight to MIAMI is operated by Delta (code share). I would greatly appreciate any information as to how to best and fast make the connection because I only have 2 hours. Thank you so much.


    You will arrive in Terminal 1 where you will go through US Immigration, claim your baggage, go through US Customs, and re-check your bags. Then you will go upstairs to the AirTrain/Air Terminals Train to either Terminal 4 or Terminal 2 (check your departure gate before departing at Delta.com or the Air France personnel may also be able to help you) where you will go through security and to your gate (it appears the two afternoon JFK-MIA flights on Delta usually leave from Terminal 4).


    Thanks for your answer. In Terminal 1, after leave US customs, do you know where can I re-check my bags? And after that and to go to Air Train/Air Terminals is far away from there? You wrote I need go upstairs. Is it to the left or write from the re-cheching? I ask because I cant loose any minute. I only have 2 hours. I need correct directions. Thanks again


    The re-check desk will be right after you clear customs it will be clearly marked. Also, the signs to the airtrain are also very clearly marked. It's kind of hard to explain in text.


  • Connection time required
    Dec 14, 2013
    I am arriving on a United flight at 2:19 Will I have enough time to claim bags, clear customs and fly out on Calm air at 4 pm?? I've never flown through YWG and appreciate your comments


    Yes, that should be enough time if your first flight is on-time. YWG is not a terribly large airport. The Calm Air website states you can check in up to 30 minutes before departure, so you would have over an hour to clear immigration and get to their checkin counter.


  • connection time from Ottawa to Detroit and onto Phoenix, Az
    Dec 16, 2013
    family flying with two kids under 6-starting in Ottawa, Canada connecting thru Detroit onto Phoenix, AZ via Delta. Are connecting flights in same terminal so that 90 minute between flights enough time to get to new boarding gate. Customs starts in Ottawa I think? Can she request a cart since the youngest does have minor heart condition so she can get to new gateon time with little or no stress for everyone. No bags only carryone


    You will pre-clear US Immigration in Ottawa. All you will have to do in Detroit is go from your arrival gate to your departure gate. All Delta gates in Detroit are in the same terminal. Yes, if you are worried about your child walking you can request wheelchair service from Delta by calling them.


    I was wondering if they offer the service from gate to gate via a golf cart style ride especially for mothers with children. They only have an hour between flights now-Delta changed flight info yesterday. Should or can they request this type of pickup at the gate when they arrive to have them taken to the next gate without stressing the little girl. Should they cal Delta ahead of time or request at check in before boarding?


    Many airports use wheelchairs instead of carts. If you need wheelchair service it's best to call and request it. It will take longer if you request it at the airport.


  • Colorado Springs to San Diego with 51 min connection in Denver
    Dec 14, 2013
    I will be connecting through Denver on Feb 27 2014 coming from Colorado Springs on a United Express flight and changing plans to a United Flight Is 51 minutes going to be enough time?


    Yes, that should be enough time if your first flight is on-time. All United and United Express flights are located in the same concourse at DEN.


    You will arrive at & depart from Denver's Jeppeson Terminal, Concourse B (Concourse B has gates B15 - B37 and B38 - B60 with extensions to both gates B80 - B95 and B59 - B79 on ither side of the center). You have enough transfer time.


  • What to do in Terminal 8
    Dec 13, 2013
    Arriving from Toronto into Terminal 2 with Delta and then flying out from Terminal 7 with Qantas. Unfortunately there will now be a delay of 10 hours because our Delta flight has changed. What can we do for all this time in Terminal 8? Are there lounges that you can pay to go to rest, shower eat etc. Any and all suggestions gratefully read.


    Unless you are oneworld elite or in business or first class, and can therefore use the British Airways lounge in T7, your only other option is to buy a pass to the United Club in T7. The best place to buy these passes is on ebay, but be sure to check the expiration date of the passes you're buying.


    On arrival at Terminal 2 of JFK Airport take the 'Airline Terminals Train' running counter-clockwise (next terminals T1, T8, T7)every 8 mins on average, but in the unsecured areas. (If both legs of the journey were purchased on one ticket, your bags will automatically be transferred, if not, make sure that Delta transfers bags. On arrival at T8 you will need to go through security check before entering the secure area of the Departures level, which offers shopping & dining, as well as the OneWorld lounge, situated in front of the gate area of Concourse B. Qantas is a member of OneWorld Alliance. For more information contact Qantas at 800-227-4500.


    Disregard most of frdec's post. QANTAS operates from T7, not T8.


  • Tucson to Cancun through PHX... Enough time?
    Dec 12, 2013
    Question: arrive from Tucson on U.S. 40 minutes to catch U.S. Flight to Cancun. Where do I go through immigration? Enough time?


    If both of your flights are on US Airways and your flight is on-time you will have enough time. All you will have to do is go from your arrival gate to your departure gate. You will go through Mexican immigration in Cancun.


    Thank You


  • Questions re Customs and checked luggage
    Dec 12, 2013
    Arriving from USA in Terminal 1 of YYZ and catching connecting flight to YOW (which I think departs from T1 as well). I'm assuming I will have to clear Customs in YYZ but will my checked luggage be forwarded all the way to YOW or will I have to collect my bag and then re-check it before heading to YOW?


    Your bags will be tagged through to Ottawa but you will have to claim them in immigration, clear customs, and drop them at the re-check desk. Air Canada outlines the procedure pretty clearly here (page 2) - http://www.aircanada.com/en/travelinfo/airport/images/yyz.pdf


  • Baggage Check In Info for Air India
    Dec 12, 2013
    I've 2 separate tickets.I'm arriving at Terminal 3 of chicago o'hare through American Eagle. Then I've international flight from T5 to Air India. Can I check in my baggage at T3 for International flight. or Do I need to move all the baggage to T5 to check in the baggage. If Yes, what are the facilities. Does American Airlines transfers baggage directly for airindia. I'm travelling alone. Please advise.


    You need to bring your baggage to T5 on the ATS Train. Air India has nothing in T3. American and Air India do have an interline agreement, but they are under no obligation to check your bags over to them since you purchased two separate tickets, but it never hurts to ask.


    Thanks.. What are the options of moving luggage from T3 to T5. Since I'm travellling after 2 years. I've quite a good amount of luggage.


    The only way to get from T3 to T5 is the ATS Train, where rented baggage carts aren't allowed. If you can't carry all your baggage yourself, I recommend buying a portable baggage cart and packing it in your luggage, then either re-pack it or abandon it in T5 if you don't want to bring it back to India with you.


  • DTW connection
    Dec 12, 2013
    Hi! This is my first time to America. I really need some help. My airplane from Korea will arrive at DTW 12:00. Then I need to transfer to a fly leaves at 13:45 to Raleigh. I'm not sure whether 1 hour 45 minutes is enough for me to go through US immigration and re-check my baggage!! plz help me!!


    That should be enough time. Everything at DTW on Delta is close together and in one terminal.


  • 1h55 flight connection
    Dec 12, 2013
    Hello, I am flying soon from Miami to Newark with united airlines, arriving in terminal C and then I have a connecting flight from terminal B with Swiss airlines. All this should happen in 1h55min, does this sound possible to you? Specially as we need to change terminals and are not flying with the same company?


    Yes, if your first flight is on-time that is enough time. United runs a shuttle that runs on the secure side or you can take the AirTrain (which would require having to go through security in Terminal B). Your bags should be checked through to your Swiss flight.


    Thank you very much for your reply !


  • Terminal 5 to Terminal 2 (US citizen) Budapest - Zurich - White Plains
    Dec 11, 2013
    I will be flying through O'Hare and have 2 hours and 10 mins to go from Terminal 5 to my connection in Terminal 2 (with one checked bag). Is there anything I can do in advance to try and make this connection? I'm flying on Swiss to O'Hare T5) then United from O'Hare (T2). Travel agent booked all flights together. Flight arrives to Chicago at 15:55 but on December 20 I assume all times will be busy. Any tips or ideas?


    You should have enough time. You will be able to re-check your bag in T5 after you clear customs. Be sure to check the monitors before you get on the ATS Train as your white plains flight could leave from either T1 or T2.


  • Connecting between Terminal N and Terminal I
    Dec 10, 2013
    Tomorrow I'm taking DL975 from Portland (arrived Terminal N Gate E29 today) connecting to DL38 (departing Terminal I Gate A4 today). I'll have 55 minutes to connect, which is apparently allowed by Delta but seems tight to me. It would be great if my checked bag makes the connection, too! Any tips for making the connection? I recognize the gates tomorrow are unlikely to be the same as today, but figure the terminals will be the same?


    That should have read DL38 will depart from Terminal I Gate F4 today...


    You do not have to go between any two terminals. All you have to do is go from your arrival gate to your departure gate. All gates at ATL are connected beyond security by the plane train and are reachable within 20 minutes of each other.


    Thanks for your advice.


  • getting to global entry registration form terminal 1
    Dec 10, 2013
    I have only about 15 minutes to make my appointment for global entry in international concourse. What is the quickest way and then can I return and get my luggage ?


    You will have to take the ATS train and it will probably take more than 15 minutes. You'll have to hope your flight is early. Leaving your luggage on the carousel for an hour always involves some risk that it will get stolen. Also at that point it may be removed and taken to the baggage office/put in the "row" of luggage near the office. By the time you get back your flight probably won't be on the monitors anymore so you may have trouble finding it.


    Thanks How much time do you think it would take to get to international terminal if my flight was early?


    15-20 minutes if you happen to get a close gate in T1, walk very quickly, and get lucky by not having to wait for the train for very long.


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