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  • Do I have to go through Security Again?
    May 19, 2013
    I will be arriving in Chicago in Terminal 1 and have to go to Terminal 3 for my next flight. I think it's a transfer by tram?? Will I have to go through security again?


    At ORD, Terminals 1 & 3 are connected by walkways inside security - at T3 you would arrive near Concourse G. You can also take the ATS shuttle train but need to go through security check before proceeding to your gate. Terminal 3 has Concourses G, H, K & L with corresponding gates.


  • 35 min. layover enough?
    May 19, 2013
    I had booked a flight for me and 2 friends through American Airlines/British Airways from St. Louis to London with a layover in Chicago of 1 1/2 hours. They changed when the flight leaves St. Louis to an hour later and the flight out of Chicago to only 5 mins. later than the original (to get them within their time limit). That now leaves us only 35 minutes to disembark, find the tram, make the transfer to the other terminal, get checked in and board. Is this even possible?! I'm so frustrated with the airline for changing the flights!!


    AA & British are part of OneWorld Alliance - your bags will automatically be transferred. AA uses Terminal 3, British Terminal 5 (M gates). Take the ATS train which runs continuously in the unsecured areas of the terminals, above the upper-level roadway (signs will guide you), but you need to go through security check at T5 before proceeding to your gate. Gates wrap around concessions court: left gates M12-21; right M7-M1 and in center northward M8-M11. Alert your flight attendant that you need to be first ones out leaving the plane!


  • Sufficient Transfer Time
    May 19, 2013
    I`m arriving with KLM from Angola on Sunday morning at 04:45am and leaving for Glasgow, Scotland also with KLM at 07:15am. I have trouble walking fast because of an injury. Should I arrange a wheelchair?


    Wheelchairs are usually ordered when making airline reservations; or should be made with the airline at least a day prior to departure. Another option is to alert your flight attendant of your need to have a wheelchair available.


  • 2 hours between Tom Bradley and..
    Jun 5, 2013
    I arrive from Sydney at LAX 9:30am at Tom Bradley and depart for quito, ecuador with United Air at 11:30am is this enough time?


    As an international arrival at LAX, you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag. MAKE SURE that your first airline will transfer bags to your United connection - if not, you would need to take your bag along to your connecting terminal and check it in there. After customs clearance, exit Bradley Terminal and take the LAX bus Route A on lower arrival level island in front of each terminal, under sign 'LAX shuttle airline connection', which runs every 12-15 mins. Starting from Bradley, the next stops are at Terminals T4, T5, T6, T7 - taking 9-12 mins. United uses both T6 (gates 60-67) & T7 (gates 70-77). Note that on arrival at either T6 or T7 you need to go through security check before proceeding to your connecting gate. Your time should suffice.


    Are you sure you are on United to Quito? They do not fly from Los Angeles to Quito. In fact, I can't find any airline that flies from Los Angeles to Quito nonstop.


    Sorry, I didn't clarify this enough. I don't have any checked baggage and my United flight goes to Quito via Houston. Will this still be okay? I'm a bit freaked out US customs and immi will hold me up too long. i'm an Australian on the visa waiver program


  • Montreal - IAD - Punta Cana
    May 18, 2013
    we are a family of 4 flying from Montreal, Canada (YUL) to Punta Cana through Washington Dulles airport on July 21. Our YUL to IAD flight (#3475 by United Airlines) arrives at 7:48am. Second flight from IAD to Punta Cana (PUJ) (flight # 1661) departs at 8:53am. We practically have an hour to change the planes. How soon can I get info on Gate locations from United Airlines? Can I consider these 2 flights international? If yes, then I understand we do not have to claim our baggage and go through the customs. Am I right about this? Will one hour be enough for us to connect to our flight to Punta Cana? Thanks in advance


    It is suggested that you arrive at YUL 3 hours prior to departure. You go through U.S. customs procedure at YUL, saving you time on arrival at IAD. Presuming that your connecting flight is also via United, your baggage will automatically be transferred at IAD. At IAD, United uses Concourses A, B, C & D with corresponding gates. The AeroTrain connects Concourses A, B & C, while C gates are connected by moving walkway to the D gates. One hour should suffice.


  • Terminal 3 to 5 and back
    May 18, 2013
    We have a 7 hour layover. Our flights arrive and depart from Terminal 3 but we would like to eat in terminal 5. Would we have to go through security both to enter terminal 5 and then to re-enter terminal 3?


    On arrival at T3, take the 'Airline Terminals Train' which serves all terminals outside of security (follow signs). As each airline has its own rules, check with your airline whether they will automatically transfer to your connecting flight or if you need to re-check-in your bags, particularly if you use 2 different airlines.


  • CLT & sunscreen
    May 17, 2013
    Do any of the shops at CLT sell sunscreen?


  • Time btw T1 and T3 with checked luggage
    May 17, 2013
    I will have to connect flying in from Houston with United Airlines and out to Waterloo (IA) with American Airlines 3005 at 7:55 pm. I will have luggage to check. Would UA 1575 arriving at 6:20 pm allow sufficient lay-over time, or should I take UA 1299 arriving at 5:09 pm to be on the safe side ?


    Yes it would be a better idea to use UA for both flights, as baggage claim, re-check & going through security check would make it extremely tight.


    United does not fly to Waterloo, Iowa so it's not an option. You could however fly American for both flights. Taking UA 1299 would leave you plenty of time assuming everything runs on-time. If you book your tickets on one itinerary you can even have your bags checked through to waterloo in Houston.


  • Minimum layover time
    May 17, 2013
    Hi, I am flying Delta from San Francisco to JFK, arriving 8pm and then getting another Delta flight to Dublin at 9.30 pm. I think I arrive into, and depart from Term.4. I really need to get back that day, so I am getting worried that I won't make the flight. Will I have enough time to make the connection?


    at JFK, LAX & SFO Delta flights are in Terminal 2 - meaning you need to take the 'Airline Terminals Train' to Terminal 4 (follow signs) and there go through security check before proceeding to your gate. Concourse A has gates A2-7, Concourse B gates B20-40. NOTE: First phase of major reconstruction of T4 opens with fanfare next Friday. However, it possible that the Delta Shuttle bus from T2 to T4, gate to gate (with no security check at T4) will already be in place. Either way you should be able to make your connection on time.


    The Delta shuttle bus should be running.


  • McNamara to North terminal
    May 17, 2013
    I'm arriving in McNamara (delta)


    You have to take a shuttle bus. I would allow at least 1.5 hours for such a transfer.


    May 17, 2013




    Your transfer time at ATL will suffice. After debarkation, passengers walk the corridor towards the escalators taking them to the Arrivals level, where they go through customs & Immigration, then proceed to the baggage claim area which has 7 carousels. (a) Connecting passengers recheck-in their bags by proceeding to the transit area past baggage claim and turning left to baggage recheck counters, then follow signs to Concourse F Plane Train station, which connects all concourses (with gates E, D, C, B, A & T).


  • Connection gates close enough?
    May 17, 2013
    Will I be able to make my Zurich to Rome connection within 60 minutes?


    The integrated Terminal at ZRH has Concourses A, B,, & E. While Concourse /Gates B/D are to the left, Concourse /Gates A are to the right, while the Skymetro takes you to Satellite Concourse /gates E. On arrival you need to go through 'non-Schengen' passport check before proceeding to your gate. Your time is very tight, but doable.


  • from tampa
    May 17, 2013
    We will be arriving from Tampa on 5-18 on flight 1722 and will be leaving for El Paso on flight 4263 what terminals will these be at?


    For the above they are United main for arriving flight and Express for El Paso flight. What terminals?


    Your flight from Tampa will arrive in C or E and your flight to El Paso will depart from Terminal B. You can take the TerminaLink train between the terminals.


    There are 2 Tampa flights: at 1:06 & 3:37pm both at Terminal C (no C gate number given); there are also 2 El Paso flights: at 3:15, Terminal B gate 81A, and at 1:36pm at gate T-B 84E - meaning you arrive at Terminal C and will connect to Terminal B via the inter-terminal underground train OUTSIDE of security - on arrival at TB you need to go through security check before proceeding to your connecting B gate.


    FRMAY - that is 100% incorrect. You can take the TerminaLink within secrity between your gates.


  • Costumes
    May 17, 2013
    I will be flying from Panama (pty) to Dulles and the connecting Dulles- Rome on saturday 18th. I have 2 hours from one flight to the next. Since both are international flights I have to go through costumes in Dulles, pick up my bags and drop them off for connecting flights. Do you think Ill have time? Do I have to go through TSA security point as well?


    At IAD, all international arrivals are being transported to the International Arrivals Building at the west end of the main terminal for TSA clearance: You need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag. Therefore, you cannot use the AeroTrain, but need to take the Mobile Lounge shutttle to either gates D1-32 and H-gates. D & C gates are connected, for A & B gates you need to take the AeroTrain. No security check needed. Two hours transfer time will be enough.


  • PRG - JFK - DEN with 2h30min layover
    May 16, 2013
    Hi, I'm flying international from PRG to JFK Terminal 4 with DL211 which arrives at 16:30 and I need to catch 19:00 DL971 from the same terminal. Do you think 2:30 is enough to go through imigration, new second imigration SEVIS check, customs, check baggage and another security for domestic flight? Or should I look for another flights?


    That should be enough time


    Thanks for quick answer:) I have one more question, how does baggage re-checking work? Do I have to go to normal airline check-in counter or is there any other place to re-check?


    Delta will have a re-check desk right after you exit customs


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