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  • What to do in case of delay?
    Sep 25, 2014
    1
    Connecting time of 55 minutes (from Boston to Amsterdam, both United) seems to be ok if there is no delay. But what to do in case the inbound-flight is delayed? Yesterday the inbound-flight arrived at the scheduled departure-time of the outbound-flight. Is there a transfer-desk for these situations?

     

    Yes, there is a service desk for missed connections. You will likely be rebooked to Amsterdam through another European gateway, such as London or Frankfurt, which has a later flight leaving Newark. Otherwise you may be rebooked on the next day's Amsterdam flight.

     

  • Separate international flights with 2 hours and 15 minutes in between
    Sep 25, 2014
    1
    Arrive on DELTA from Cancun in LAX, depart on EVA (Taiwanese) Airways 2 hours and 15 minutes later ... if I have no checked in luggage, should that be enough time to go through customs and checkin to new flight ??

     

    That will be very difficult. Maybe it's possible, but if you aren't able to check in for your Eva Airways flight online you may not make it to the TBIT before the check-in cutoff.

     

  • security recheck?
    Sep 25, 2014
    1
    travelling from Toronto,Canada to chicago then to Beijing China, 2 hours connection time. both are united , both are in terminal #1 , just wodering if i need to go through security check again in ohare

     

    No, you will not. You will pre-clear US Immigration and Customs in Toronto.

     

  • From Domestic Terminal to International
    Sep 25, 2014
    1
    I have my emirates flight to India at 12:35 and I am arriving at Dallas by American airlines from Kansas City at 7:35 AM. Is the time sufficient ?and how should I proceed to the terminal with baggage.

     

    Yes, that should be plenty of time. Did you purchase separate tickets or together? If together your bags should be checked through to India and all you have to do is take the SkyTrain from your arrival terminal to Terminal D. If separate you will have to claim your baggage from American, go to the curbfront, and take the inter-terminal shuttle bus to Terminal D, then re-check it with Emirates and then go through security.

     

  • Connection on AA flights from Milan to Grand Cayman
    Sep 24, 2014
    1
    I will be arriving from Milan to Miami on AA and connecting on another AA flight to Grand Cayman. Do I need to do immigration and transfer my luggage?

     

    Yes, you have to go through US Immigration, claim your bags, go through US Customs, re-check your bags, and go through security.

     

  • Is it One Hour Enough to Go from Terminal B to Terminal F?
    Sep 24, 2014
    1
    I'll take a flight from SFO to Montreal w/ a stop at PHL. I have less than an hour to walk from Terminal B to Terminal F. Will my carry on need to be checked again? Will I have enough time to take the next flight?

     

    You actually can't walk from Terminal B to Terminal F. Instead there is a shuttle that runs inside security. You have enough time. If your bag didn't fit in the overhead or under the seat on the way from Montreal it probably won't fit on the way back either.

     

  • New Terminal F
    Sep 23, 2014
    1
    Is it true Terminal F does not have a TSA Pre-Check? Are there any tips concerning getting through security more quickly?

     

    Terminal F does not have security checkpoints at all. You access it via a shuttle bus from the other terminals.

     

  • Jan flight from Israel need to connect to flight to SFO
    Sep 24, 2014
    4
    I'm arriving on Jan 19 2015 from Israel - am a US citizen, need to catch a flight to SFO. How much time should I allow for customs, baggage pickup, and getting to the domestic terminal so I won't miss my next flight

     

    What airlines are you flying? Will you be purchasing tickets separately or together?

     

    Flying in on Aeroflot, need to buy separate ticket to OAK. I need to know how much time to allow myself between arrival and departure

     

    Since you are buying separate tickets I would budget at least 2.5 hours between flights.

     

    Thank you!

     

  • international to domestic transfer time
    Sep 23, 2014
    3
    Arrive from Costa Rica on United UA1517 at 7:38pm and depart for San Francisco on UA1178. It has 1 hour 27 min for transfer. Is that enough time? Thank you.

     

    That is slightly below the minimum connection time but you should be OK. If you do miss your connection United operates many IAH-SFO flights but I don't know if there will be one later than the 9PM flight you're already booked on.

     

    Do you know the terminals? Thank you!

     

    You will arrive in E and depart from C.

     

  • Philadelphia - ATL - Dubai
    Sep 23, 2014
    1
    Flying to Dubai from Philly international Delta airlines. Do we board as domestic fliers from philly and at ATL get our baggage, re-check our baggage at the delta counter and go through TSA security or we skip the baggage part (will get it at Dubai) and go through TSA security with our carry ons??

     

    You will not even have to go through security. All you have to do is go from your arrival gate to your departure gate. All concourses are connected inside security by the Plane Train. You do not have to go through US Immigration or Customs when leaving the US.

     

  • Toronto to Kuala Lumpur via PHL
    Sep 24, 2014
    2
    Hi, My stopover in PHL is 2h on the way to KL and 1h 36m on the way back to Toronto. I'd like to know if I would need to re-check my bags in PHL on the way to AND way back from KL? If so, is the transit time sufficient to do this? Thanks Kevin

     

    You do not have to claim and re-check your bags on the way to Kuala Lumpur as you will pre-clear US Immigration and Customs in Toronto. On the way back however, you will, assuming PHL is your entry point to the United States.

     

    Thanks so much Zap. Is 1h 36mins sufficient to check out & re-check in at PHL on the way back to Toronto?

     

  • Domestic to international
    Sep 23, 2014
    1
    I have check in baggage and I need to go from one of the domestic terminals to international to catch emirates flight. Are trolly's allowed?

     

    No trolleys are not allowed on the ATS train. If you have more baggage than you can carry, buy a small foldable luggage cart.

     

  • Terminal
    Sep 23, 2014
    1
    We will arrive with UA59 from AMS at 13.45 and our connection to SFO will leave at 15.28 UA404. UA shortened our connection with 20 minutes. Makes me a little nervous, I would hate missing our flight to SFO. Which terminal will we arrive and depart? How do we travel between these terminals?

     

    Yes, that should be enough time. You will arrive in Terminal E and depart from Terminal C, which is directly connected to E. Upon arrival you will go through US Immigration, claim your bags, go through US Customs, re-check your bags with United, then go through security.

     

  • Less than one hour connection time to an international flight in ORD
    Sep 23, 2014
    2
    Hi, I am lending at 4:33PM in ORD, and my connection flight is at 5:35 to Paris. Do you think I can make it? i need to go through immigration and customs in that short period of time. i am flying american airline for both flight but I need to pick up my luggage and drop it again before going through customs... thank you for your help. MArie

     

    Where is your first flight from? You do not have to go through US Immigration and Customs or claim and re-check your baggage when leaving the US. If your first flight is domestic or from a place in Canada with preclearance all you have to do in ORD is walk from your arrival gate to your departure gate.

     

    I am flying out of Atlanta, that shoud be fine then. Thank you very much

     

  • connection in IAD
    Sep 25, 2014
    3
    I will be traveling from SFO on United Airlines (Most likely will land on terminal D ) and have only 2 hours to catch another international flight on Saudi Airlines ( which will probably depart from terminal A). Is that enough time? if yes, would you please describe the steps? I will be traveling light with no checked bags, hopefully this will help. Thank you very much

     

    A and D aren't terminals - they are concourses. If you already have your Saudi boarding pass all you have to do is take the AeroTrain or Mobile Lounge from concourse C/D to concourse A. If you don't already have your boarding pass you will take the AeroTrain or Mobile Lounge to the main terminal, exit security, go up to the check-in level, and check in with Saudi, then go through security and take the AeroTrain to concourse A.

     

    Thank you very much for your reply. Unfortunately, I wont be able to print out the boarding pass for the international flight, I will have to get it from the check-in counter. Does 2-hours connection time seem sufficient to complete the latter procedure you described above? or you would consider it risky? Thanks again for your kind help.

     

    Yes, with no checked bags 2 hours should be enough time. However, it doesn't leave much room for any possible delays.

     





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