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  • help me.
    Mar 20, 2015
    This will be my first times travel. Plus landing in San Francisco Airports. Im also renting a car. My question is. .when i land in Sfo, where do i go to get my car rental place? Since i dont see it on the maps. Thank you.


    You have to take the AirTrain to the Rental Car Station. You can see it on this map:


  • gate and times
    Mar 19, 2015
    I am on flat US Airways flt 5009 arr 6/6/2015 at 10:53AM and departing for Aruba on flt 876 at 11:30AM. Will I be able to make gate change in time?


    Yes, that should be enough time if your first flight is on-time. You just have to walk from the arrival gate to your departure gate.


  • Connecting to a domestic flight
    Mar 17, 2015
    I'm an international traveler and I'm flying from Munich via Houston to New Orleans arriving in Houston with UA 105 at 2:05 pm (Terminal E) and departing with UA 291 at 3:23 pm (Terminal C). Will 1:15h be enough for the transfer with involves the whole US Immigration/Customs procedure? And can you just please confirm that I'll have to claim and then re-check my luggage at the departure level before actually going to my departure gate? Thanks a lot!


    That is 15 minutes less than the minimum recommended connection time for this connection. Yes, you have the procedure correct. It's possible to make the connection if you arrive a bit early and everything goes perfectly, but even if you miss United has virtually hourly flights from Houston to New Orleans that you can be rebooked on.


  • Meet with friend - arriving at almost the same time
    Mar 17, 2015
    Hi, My girlfriend and I will arrive from different places. I will be arriving 20 minutes earlier than her and at Terminal 4 - she will arrive at Terminal 8... Obviously I would like to meet her but where? I have absolutely no idea! Hopefully you can help! Both of us have to go through immigration since we are arriving from Europe.. Cheers and thanks for any answer!


    You can take the AIrTrain to Terminal 8 and then go to the lower level and meet her at the exit of customs.


  • help
    Mar 17, 2015
    is there a way to fed x or ship boxes-suitcases from LAX to Denver, CO in the airport?


    No, there is not.


  • enough time to check in and get breakfast
    Mar 18, 2015
    flying out of LAX to Puerto Vallarta Sunday 755am and would like to know how early we should be at airport to get through security, and where there is a good place to get breakfast? Before or after security.... We only have carry-on luggage so no check-in needed


    Be at the airport at about 6:15-6:30. Where you can eat depends on the terminal you are flying out of.


    Flying with United, not sure the terminal. Thank you for the info


    Your flight will depart from Terminal 7. I would get there at about 6:30 AM. There aren't many restaurants in terminal 7, so you might want to pack something to bring with you.


  • Time transit
    Mar 16, 2015
    We arrive on a SAA flight from Johannesburg at 06h40 at JFK. We are planning to fly out on Cayman Air at 08h45. Is 2 hours enough, to clear customs, collect baggage, change terminals and recheck? Any possibility of checking baggage through to GCM at Jnb?


    SAA and Cayman do not have an interline agreement and regardless, you will have to claim your bags to go through US Customs upon arrival at JFK. The Cayman Airways check-in will close at 7:45. You will have to be at the Cayman Airways check-in desk by that time or you will not be able to fly. Also, as you may know, the Cayman Airways flight does not operate daily. This is a very difficult and risky connection.


  • Arrive terminal A - need to meet friends Terminal B
    Mar 16, 2015
    Hi - I arrive at terminal A via air Canada and my friends arrive via Lufthansa at terminal B shortly after me. I am suppose to meet them there - is that possible? Best advice to get there?


    Yes, you could take the AirTrain from A to B and meet them on the lower level at the exit of customs.


  • Connecting Flight to IAH
    Mar 15, 2015
    My parents are flying to EWR from MAD (Spain), they then have a flight to IAH. I am worried because they don't know English, is there any kind of assisstance to go between terminals, also they are over 65 yrs. old, please help!!!


    It will not hard for them to find Spanish speaking assistance in Newark. It may not be in an accent they're used to but Newark handles lots of Spanish speaking passengers.


  • Customs Clearance YYC to IAH to RDU
    Mar 14, 2015
    US Citizen: Will I go through Customs in YYC prior to departure? Will have carry on and check a large bag. Have 1 hour connection time IAH to RDU. Do I go through Customs on arrival IAH? Is 1 hour sufficient time?


    Yes, you will go through US Immigration and Customs preclearance in Calgary. All you have to do in Houston is go from your arrival gate to your departure gate. You should have enough time.


  • Waiting areas after arrival
    Mar 12, 2015
    Hi! My flight on Southwest will be arriving 3 hours or so before husbands on American....I'll have checked luggage (car seat, suitcase) & he won't. Is there a place in the baggage area for storing the luggage while I wait with our 16 month the old daughter? Thanks!


  • Connecting flight departs 1 hour from arrival
    Mar 12, 2015
    I'm flying Air Canada, Lax into YYC to Yul. My flight arrives 10:40am, and my connecting flight departs at 11:40am. Do I have enough time to get through customs without overly stressing? Does it help if I notify gate agents of my connecting flight and can I enlist the help of the airport white hats to help carry me through the process? Any tips to help me get through the process as fast as i can is appreciated.


  • is this possible
    Mar 12, 2015
    My flight to Jamaica is at 6:30 AM I'm really nervous that I might miss it so I want to take the railroad to Jamaica station then taxi to LaGuardia do you think that taxis and trains will still be available at 12 PM to 3 AM?


    Taxis run all night in NYC but you might have to call one if your in Queens at that time. For the train, you would have to check the schedule of the exact train you're looking to take.


  • Immigration
    Mar 11, 2015
    Hello, Tomorrow on March 11, we are welcoming home a family coming from Hong Kong and bringing home their adopted daughter. Their flight number is 138 and they arrive in terminal D. After they go through immigration what doors will they come through so we will know where to meet them? Thank you!


    All International arriving passengers exit the same place. It should be fairly obvious as lots of people will be waiting there.


  • Customs
    Mar 11, 2015
    I have a friend flying from Manchester UK, to Toronto with a connection flight to Denver. In Denver she has a 1 hour layover before her connecting flight to Las Vegas. Will she have to clear customs in Denver?


    She will pre-clear US Immigration and Customs in Toronto. All she will have to do in Denver will go from her arrival gate to her departure gate, assuming she purchased all her flights on one ticket.


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