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  • CLT to Chicago- to DUB
    Mar 4, 2015
    Hi I was wondering if 1 hr 30 minutes was enough layover time? I will be flying United from CLT to Chicago, then Aer Lingus to Dublin, all booked through Will I have to go through security again? Which terminals will be using? Thanks for your help.


    You will arrive in Terminal 1 or 2 and depart from Terminal 5. You will have to exit your arrival terminal and take the ATS Train to Terminal 5 and go through security. You should have enough time.


  • 1 hour and 50 min layover enough time ?
    Mar 3, 2015
    Im Canadian flying from st lucia to toronto with a one hour and 50 min layover. once i land in miami will i need to go through customs and will i need to re check my bag or will it be brought to the next plane ? im flying with american airlines the entire time. Will I have enough time im kind of stressing out about this. if someone could enlighten me on this or answer the questions i would be grateful !


    Upon arrival in Miami you will go through US Immigration and Customs. however, since you are on an International to International itinerary you should not have to claim your bags, but confirm that with the AA agents in St. Lucia and Miami. Then you will go through security and to your departure gate. Miami is a very busy international airport. 1 hr 50 minutes is barely enough if everything goes smoothly.


    Thanks for the info, if I miss the connecting flight what will happen?


  • Time between flight connection at Detroit
    Mar 2, 2015
    Hi, I'm thinking of booking the Delta/Virgin flight from Omaha to LHR.The Delta flight from OMA gets into DTW at 16.55. And then the Virgin flight from DTW to LHR leaves at 17.50. Is that enough time to connect and go through customs?


    You do not go through US Customs when departing the US. you only have to walk from your arrival gate to your departure gate in DTW. All Delta/Virgin gates are in the McNamara Terminal and connected inside security. That is enough time.


  • AirTran/switching terminals
    Mar 1, 2015
    I will be arriving to terminal 1 (from JAL) and headed to Fort Lauderdale around 9:50 pm out of terminal 5. (3 hr 30 m layover) We will be traveling with an infant. When switching terminals, are we ever outside or is it all in doors? (I want a heads up if I'll need to take my baby outside) Will we have enough time to get through customs and check our bags in? Also, some sites say free some say $5 charge. Will I need to pay per person $5 to go from terminal 1 to terminal 5? Thanks!


    The AirTrain is free between terminals. There is covered, but not climate controlled connection between T1 and the AirTrain. You should have enough time if your flight from Japan is on-time.


  • Connecting flights exiting terminal
    Mar 3, 2015
    I arrive at terminal B from London and have connecting flight to Fort Myers from terminal C 4 hours later. I plan to meet my step daughter for lunch when I arrive. is it best to meet her at terminal C where I assume I have to check in for connecting flight? Will I have enough time? Thank you for your help


    You should have enough time. You would probably want to meet her at the exit of customs in Terminal B.


    thank you. that is reassuring.


  • Connecting Flight transfer time
    Mar 1, 2015
    Hi, my flight information is Stuttgart - Amsterdam - Seattle - Vancouver. Arrival in Seattle 12:00 Departure (Terminal M) 14:22 I bought all the tickets at once so do i have to pick up my luggage? And i just read that you should estimate +3h for transfer flights. So do i lack time? thanks in advance


  • Clearing customs and baggage
    Mar 1, 2015
    I am travelling vancouver to dallas fw then on to sydney, with less than 2 hrs from arriving at dfw to flying out to sydney. Will my luggage just go through to sydney, or will i need to collect at dallas? Just worried about the timing as came into vancouver via lax and the entire process took 3 hours!


    If you purchased tickets together, baggage will be transferred in DFW. You will pre-clear US Immigration and customs in Vancouver. All you have to do in DFW is go from your arrival gate to your departure gate in Terminal D.


    Feb 28, 2015
    Flying United from BZN to ORD and connecting to Turkiah Airlines to IST. What do I need to do for checked baggage and security?


    If you purchased your tickets on one reservation then your bags will be transferred automatically and you just have to take the ATS Train from T1 or T2 where you will arrive to T5 where you will depart and go through security.


  • CUN - MIA - LIR
    Feb 27, 2015
    My daughter is a US citizen currently living in Mexico for a study abroad program. In June, she will be flying from Cancun to Liberia, Costa Rica with 1 stop in Miami - 1 hour/16 min. Will she need to go through US Customs and, if so, is that enough time for her to catch her connecting flight to Costa Rica?


    Yes, she has to go through US Customs and that is not enough time for her to make that transfer.


    Thank you for the information!


  • 4:30PM to 5:15PM
    Feb 27, 2015
    I will be arriving O'Hare (ORD) at 4 30 pm and have to make a connecting flight to FRA (Frankfurt, Germany) at 5:15 pm. Is this enough time? Would I have to go through customs? what terminals would I arrive and depart?


    If your first flight is on United, you will arrive in Terminal 1. If it is on United Express you will arrive in Terminal 1 or 2. They are connected inside security by a walkway. You will depart from Terminal 1 whether your flight to Frankfurt is on United or Lufthansa. You do not go through US Customs when departing the US. You have enough time if your first flight is on-time.


  • Layover
    Feb 26, 2015
    Hi. I'm flying MSP to LAX to Ixtapa, Mexico. I am flying Delta both in and out of LAX but my layover is 1hr 20min. With on time or slight delay of departure will I make my flight?


  • Terminal distance
    Feb 25, 2015
    I am flying in on Air Canada (terminal 3) and meeting friends at Delta (terminal 5?). Is it far to walk with my bags?


    You will all arrive in Terminal 3. Terminal 5 is a departure only terminal.


  • help through customs with bags
    Feb 25, 2015
    I have 3 bags to go through customs in Ft. Lauderdale to then connect to a flight in Term 2. Is there help to deal with the bags


    There might be porters available. They work for tips.


  • Group of 20 pax through MIA to SJO, Costa Rica
    Feb 26, 2015
    Hello I will be responsible for getting a group of 20 pax through MIA on AA. Departing LHR on March 9th, arriving MIA at 3:35pm Continuing to SJO, departing at 18:25 For international arrivals/departures it looks as though both are from Terminal D with AA. Is 2 hours and 40 minutes enough time to get a group through Passport Control, collect cases and Customs and bag recheck? AA has told me we do need to collect our cases and recheck. For our return, we have even less time - only 1 hour and 45 min! Do we have to collect our cases again and pass through Customs and recheck cases or just do Passport control. I couldn't get an answer from AA for our return flight. Also, will there be additional security checks after customs coming/going. I need to be able to inform pax if they can purchase Dutyfree or not! Grateful for any information on arrival/departure terminals, procedure and walking distances. Many thanks.


    Since you are on an international to International connection you should not have to claim and re-check your bags. On the return you might have some difficulty with that short of a connection. You go through the standard security check after clearing customs. If you will not be claiming your bags in MIA, then they cannot purchase duty free except in MIA (not in LHR or SJO).


    Hello ZAP - I thought we wouldn't have to re-check bags as well, but AA keeps insisting that we do. One last question, I see that AA has departures from Terminals D and E - if we arrive to D and depart from E, is that walkable or must we get some sort of tram or skytrain? Many thanks for your help - great information.


    D and E are connected. Often call-center employees aren't very well informed.


  • meeting relative
    Feb 24, 2015
    Hi I am travelling from new York to palermo and arriving at t3 and then go to t1 to take the flight to Palermo , my sister lives in Rome and would like to meet me at the airport to say hello, is it possible and if so , how? THANKS


    You could if you completely exited the airport to walk to T1 vs. following the pathways for connecting passengers. Also, you'll have to have a pretty long connection for it to be worth it.


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