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  • Assurance needed!
    Sep 23, 2013
    My brother, who is traveling alone from PHX to EWR with a 2 hour layover there, then on to AVP, is deaf and slightly mentally challenged (can get confused easily in a new place). I have requested wheel chair assistance from one gate to the next. Will the United FA's take him all the way to his next terminal gate so that he is never left alone to fend for himself??


    The people who push the wheelchairs do that as their only job (they are not flight attendants). But yes, they will take him from one plane to the next.


  • 1 hour connection time in SEA: domestic Alaska to International Delta
    Sep 18, 2013
    Please help.Delta airlines is offering me a flight on October 27 from San Francisco to Osaka through SEA as follows: DL9122 (operated by Alaska) arrives in SEA at 11:16 a.m. DL183 to Osaka departs at 12:20 p.m. There is only 1h4' transit time from domestic (Alaska) to international (Delta). Do you think this is reasonable ? I will be able ti check my luggage directly to Osaka from San Francisco ? Please help. Cheers, CM


    Yes, you will be able to check your bags all the way though to Osaka. If your first flight is on-time you will be OK however you will have to hurry. You will arrive in C, D, or N and depart from S. You might want to look at United's non-stop SFO-Osaka flight if you're worried too much about the connection.


  • Where to meet
    Sep 17, 2013
    My sister is arriving at JFK Terminal 7 at 15.35 (BA flight) - we are arriving from Maine on a JetBlue flight at 16.30..Where should I suggest we meet to travel to NY together?


    Meet her at Terminal 7 where she has to go through passport check, pick up her bags & go through customs clearance - an estimated 45-50 min procedure. Upon your arrival at Terminal 5, claim your bags (if needed) and take the 'Airline Terminals Train' (follow signs) to T7 (train runs counter-clockwise between all terminals in the non-secured areas. T7 has a small arrivals level - meet her in front of the transportation information desk. From there, you can take either the Airtrain, bus or taxi to the city (open & scroll down towards the end of the text for details.)


  • Purchasing Rail Europe ticket at the airport
    Sep 15, 2013
    Tried to purchase a train ticket from Zurich Airport, to Venice Italy, do not have enough time for them to mail my train ticket, is there a Rail Europe ticket office in the Zurich Terminal?


    Sep 15, 2013


    domestic flights of Delta are in Terminal A.


  • US Airways Connecting Flight
    Sep 10, 2013
    I will be on a connectiing flight from Toronto - Charlotte - St. Martin. I have 1:15 in between. I will have checked baggage, do I have to get my luggage? Do I have to go through immigration again? Is 1:15 enough time?


    No, you will go through US immigration in Toronto and will not have to claim your luggage in Charlotte or go through immigration there. All you will have to do is go from gate to gate. If your first flight is on-time you will have plenty of time.


  • Customs and Connecting flight Time
    Sep 10, 2013
    I will be landing at EWR from EDI. I have one hour before my connecting flight. Is that enough time to get thru customs and make my next flight?


    No, that will probably not be enough time and is likely not a legal connection. I would try to change your connection to a later flight out of Newark if possible.


    At EWR Terminal B is for all international arrivals & departures (except those of United Airline). You would arrive at Terminal B (or C if using United, where they go through passport check, pick up bags, go through customs, and (if connecting to another flight) re-check-in bags and take the Airtrain to their connecting terminal (if needed). Domestic flight connections would be in Terminal A, (or C for some domestic United flights). On arrival at TA, you need to go through security check before proceeding to your gate. You may need up to 90 mins for transfer.


  • Quick conneting flight to Honolulu
    Sep 10, 2013
    I am disabled. I can walk a little and stand a little but I'll need a wheelchair or scooter to get from my LAX Delta arrival gate to my connecting DElta flight 50 minutes later to Honolulu. Can I count on quick immediate LAX service to make my connecting flight?


    Have you requested wheelchair service from Delta? If so they will make sure you make your connecting flight. Also, all the Delta gates at LAX are fairly close together.


  • 1 1/2 hour layover, can we make it.
    Sep 9, 2013
    We are flying from Canada to New Zealand through LAX. Seems our flight lands in LAX at Terminal 2 and the NZ flight leaves 1 1/2 hours after also out of Terminal 2. Can we make this? We do customs out of Canada, would we also do customs at LAX or is it self contained.


    No, since you will pre-clear immigration in Canada, you will just need to go from gate to gate at LAX, since all of Terminal 2 is beyond the same security checkpoint it is a very easy connection, less than 5 minutes.


  • Need Help with Direction, Please..
    Sep 8, 2013
    I'm arriving at Tom Bradley and I know Terminal 3 is very close, and this might seem like a silly question.. From Tom Bradley do you go Left or Right to Terminal 3?


    When you exit the doors of the TBIT you turn left to get to T3 (opposite the flow of vehicular traffic)


    thank you so much.... you don't know what your reply means to me.. thank you.... :)


  • Where to meet
    Sep 3, 2013
    My wife and I will be traveling from USA non-revenue (standby) and are not sure we will get on the same flight or airline. Where is best place to meet in the FRA airport if we are separated?


    Both of you will arrive at Satellite Concourse A where you will go through passport check. Thereafter take the free Skyline Train to the Main Terminal, where you pick up your bags at level 1 (Arrivals) with baggage claims A - C - there you will also find the 'Meeting Point'.


  • Connection Time
    Sep 2, 2013
    Arriving in Minneapolis on Delta flight 4661 at 12:17PM operated bySkywest, connection to Toronto departs at 1:05PM on Delta flight 4187 operatd by Pinnacle. Is this enough time.


    If your first flight is on-time, yes you should be OK. All of your flights should be close together in concourses A/B/C.


  • Where to meet passenger in Terminal 4
    Sep 2, 2013
    My friend is arriving on Virgin Atlantic from London at Terminal 4 about 1.5 hours before I arrive on a JetBlue flight at Terminal 5. I will take the train to T4 where we ill then travel on to Long Island. Where shall I tell her to wait for me once she clears immigration and customs?


    Meet her in front of the Information Counter on T4's Arrivals level (pre-security).


  • booking an unoccupied seat
    Sep 1, 2013
    My husband and I are planning to fly to London next year midweek late October to celebrate our 40th anniversary. We will be booking with British Airways as we can get a non-stop flight from SEA to LHR. Is it possible to book three economy seats together but only use 2 so that we have a row to ourselves for a long flight? I have heard horror stories about BA changing passenger seats at the gate so am worried about our plan. Any advice or feedback would be appreciated.


    Yes, but you would have to call them to do it. They often have to do this for obese passengers or passengers traveling with large special objects (like cellos or large trophies). Alternatively, it may be more efficient to book two seats in premium economy. Premium economy on British Airways (called World Traveler +) has only two seats on the window sides and a wider seat than normal economy, unlike the premium economy products on American, United, or Delta.


  • checking in
    Aug 31, 2013
    I'm flying from Des Moines to Atlanta, Atlanta to NYC. I have the printed information with the bar code. I'm checking one bag. Should I use the kiosk and pay for the bag first thing when I get there or go to the Delta desk to be checked in with the bag so I can get my boarding pass for Atlanta to NYC & make sure my checked bag will be sent on to NYC?


    Were both of your tickets bought on the same reservation? If so, the kiosks attached to the counter at the Des Moines airport will let you pay for your bag and print a bag tag through to New York and the agent will put it on for you. You don't have to do anything with your bag in Atlanta.


    Yes, both tickets were bought on the same reservation. Will the agent also give me a boarding pass to board the plane in Atlanta? Your help is very much appreciated!!


    Yes, when you check in you will get boarding passes for both of your flights (with Delta you actually use the same boarding pass for all flights). You can also check-in and pay for your bag online from home, so all you will have to do at the Des Moines airport is scan your boarding pass and drop off your bag.


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