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  • Connection time - United - Icelandair
    May 21, 2013
    Hi, I'm flying to Iceland and have a layover in Boston. My United flight has a changed schedule and arrives at 12:54pm at terminal A and my Icelandair flight departs at 2:35pm from terminal E. Can I make this connection?


  • Terminal
    May 21, 2013
    What Terminal does Emirates Airlines use 1 or 3?


    Emirates uses Terminal 1 at YYZ


  • Meeting Point for Passengers
    May 21, 2013
    For International Passengers entering YYZ is there a meeting point prior to immigrations my friend is arriving 40 minutes before me?


    YYZ has two terminals -T1 with Concourses/Piers D, E & F, and T3 with Concourses A, B & C - connected by the automated LINK train. Best place to meet is in the Arrivals Hall, in front of the information counter (pre-security).


  • computer systems down at Customs Border
    May 19, 2013
    Why does the Customs Border Patrol have unreliable computer systems and have no backup? I connected through LAX last week and almost missed my connecting flight because CBP computers went down and Customs held the passengers in a hallway and refused to process most passengers. The Customs computer systems are mission critical and need a hot failover backup system so that passengers can be processed without interruption. My taxes should be better used to help travelers get through LAX faster, not wasteful government spending.


  • Disabled transportation in terminal
    May 19, 2013
    As a slow walker, is it possible to arrange to have an electric cart take me from gate to gate?


    Not sure. However, you could contact the Airport at (650) 821 8211 or via e-mail at


    If you are disabled contact your airline for wheelchair assistance.


  • lost glasses in terminal C gate 87
    May 18, 2013
    lost a pair of prescription Prada glasses, black frames with an orange cloth in the case. I can not see without them...


    The gate area is airline domain. Contact your airline's lost & found.


  • Lost friend's black coat Terminal B
    May 14, 2013
    I lost a coat that I borrowed from a friend in Terminal B. Please help!! I feel terrible! Woman's black trench Lacoste brand; to the knee and quilted. I petitioned St. Anthony too!


    You can try to call the Port Authority Police Lost and Found Custodian at (973) 961-6243, but don't expect that anyone will pick up the phone.


  • Distance to baggage
    May 14, 2013
    What is the approx distance from terminal 3 to baggage area


    That depends on which airport you arrive at. Usually it's one level below check-in, but smaller airports divide ground level into check-in and baggage claim areas.


  • flight connection
    May 14, 2013
    I have 1hr.25 mins. to connect. Arriving from the US on Lufthansa 7600 connecting by Lufthansa 110 to Munich. Is this enough time and best way to do the connection .thanks


    At Munich Airport, both United & Lufthansa use Terminal 2. On arrival you go through non-Schengen passport control, security screening & immigration service in 30-45 mins. Thereafter you may need to go through security check again, and proceed to your gates: T2's gates (right to left): A1-A34, B1-B17, C1-C10 & D1-D23.


  • IS 39 mins time enough
    May 13, 2013
    I am arriving on 5/26/13 flight 1267,terminal B. I leave on flight 4138 terminal C at 1:46pm. Will we make the flight. How can I find out which way to go when we get off the 1st plane,so that we are heading in the right direction for the 2nd flight?


    What airport are you talking about? Are you flying United at IAH? You might have your terminals backwards, United 1267 would arrive in C or E and 4138 would likely depart from B. Or are you talking about EWR?


  • Lost and found items
    May 10, 2013
    Don't bother as you will not get to speak to anyone. Neither will you get back your item. Be mindful when you place your items on the belt for checking as well


  • Camera left on plane or in airport
    May 11, 2013
    Please help 05/07/13 Lost small black Fuji digital camera in gray case


    At EWR, If you lost an item in the gate area or onboard, contact your airline. If your item is lost at the TSA Security Check Point, call TSA at (908) 787-0667. If you lost baggage at other area, call the Port Authority Police Lost and Found Custodian at (973) 961-6243.


  • Lost - Black Leather zippered portfolio
    May 10, 2013
    Allstate One on front cover call 609-268-2275 if found at United kiosk.


    You need to contact United's Lost & Found.


  • Security checkpoint
    May 9, 2013
    I have a meeting on Dearborn in Chicago and am getting picked up at 2pm. My flight is at 3:55 in Terminal 3 in the L wing. I'm praying it doesn't take more than an hour to get to the airport. What do security lines look like around 3pm in that area? I already have my boarding pass and don't need to check bags.


    You'll have to hurry. Traffic on Fridays is really bad. You might want to take the Blue Line instead.


  • My daughter 17 years old
    May 9, 2013
    My daughter 17 years old is flying into LAX to connect a light to Miami. she is not accompanied for the first time. She will need to go from terminal 4 to terminal 2, she has 6 hours between the 2 flights. Where can find any assistance for her?


    Why do you think she needs assistance? 6 hours is a ton of time. I'm sure your 17 year old can read a map and signs.


    Thks for your prompt reply, reason first time in LAX, safety reasons, she is French and she speaks english.


    LAX is not a dangerous place.


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