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  • Lost Apple iPad2 on airplane US Airways
    May 26, 2013
    Flight 1773 on May 24th seat 31B


    contact your airline's Lst & Fnd!


  • Time/Distance from A to C in terminal 1
    May 25, 2013
    How do passengers connect from A to C in terminal 1? Is there a train, or so passengers walk, and how long a walk from end of A to end of C? How do passengers get to terminal 2 from 1?


    You will be in the same domestic Terminal 1, which has Concourses A & C. On arrival, follow signs to the C gates.


  • how do I get from gate A3D to gate C-43
    May 23, 2013
    Can anyone tell me how to get from gate A3D to gate C-43


    You arrive at Terminal A and need to take the above-ground TerminaLink train (follow signs), at the Terminal A station, connecting to Terminal C inside security. On arrival there, follow signs to the gateway to gates C43-C45


  • Changing airlines & connecting flights
    May 23, 2013
    We will be arriving from Hawaii through Phoenix on US Air & then leaving on SW for Orlando. We have a little over an hour & a half between arrival and departure. Will we have to get luggage, re-check it and go through security again? Or, is there a way to get the luggage transferred between airlines?


    If flights are on one ticket, bags will most likely be transferred. To be sure, check with US Airways.


  • Connection time - United - Icelandair
    May 21, 2013
    Hi, I'm flying to Iceland and have a layover in Boston. My United flight has a changed schedule and arrives at 12:54pm at terminal A and my Icelandair flight departs at 2:35pm from terminal E. Can I make this connection?


  • Terminal
    May 21, 2013
    What Terminal does Emirates Airlines use 1 or 3?


    Emirates uses Terminal 1 at YYZ


  • Meeting Point for Passengers
    May 21, 2013
    For International Passengers entering YYZ is there a meeting point prior to immigrations my friend is arriving 40 minutes before me?


    YYZ has two terminals -T1 with Concourses/Piers D, E & F, and T3 with Concourses A, B & C - connected by the automated LINK train. Best place to meet is in the Arrivals Hall, in front of the information counter (pre-security).


  • computer systems down at Customs Border
    May 19, 2013
    Why does the Customs Border Patrol have unreliable computer systems and have no backup? I connected through LAX last week and almost missed my connecting flight because CBP computers went down and Customs held the passengers in a hallway and refused to process most passengers. The Customs computer systems are mission critical and need a hot failover backup system so that passengers can be processed without interruption. My taxes should be better used to help travelers get through LAX faster, not wasteful government spending.


  • Disabled transportation in terminal
    May 19, 2013
    As a slow walker, is it possible to arrange to have an electric cart take me from gate to gate?


    Not sure. However, you could contact the Airport at (650) 821 8211 or via e-mail at


    If you are disabled contact your airline for wheelchair assistance.


  • lost glasses in terminal C gate 87
    May 18, 2013
    lost a pair of prescription Prada glasses, black frames with an orange cloth in the case. I can not see without them...


    The gate area is airline domain. Contact your airline's lost & found.


  • Lost friend's black coat Terminal B
    May 14, 2013
    I lost a coat that I borrowed from a friend in Terminal B. Please help!! I feel terrible! Woman's black trench Lacoste brand; to the knee and quilted. I petitioned St. Anthony too!


    You can try to call the Port Authority Police Lost and Found Custodian at (973) 961-6243, but don't expect that anyone will pick up the phone.


  • Distance to baggage
    May 14, 2013
    What is the approx distance from terminal 3 to baggage area


    That depends on which airport you arrive at. Usually it's one level below check-in, but smaller airports divide ground level into check-in and baggage claim areas.


  • flight connection
    May 14, 2013
    I have 1hr.25 mins. to connect. Arriving from the US on Lufthansa 7600 connecting by Lufthansa 110 to Munich. Is this enough time and best way to do the connection .thanks


    At Munich Airport, both United & Lufthansa use Terminal 2. On arrival you go through non-Schengen passport control, security screening & immigration service in 30-45 mins. Thereafter you may need to go through security check again, and proceed to your gates: T2's gates (right to left): A1-A34, B1-B17, C1-C10 & D1-D23.


  • IS 39 mins time enough
    May 13, 2013
    I am arriving on 5/26/13 flight 1267,terminal B. I leave on flight 4138 terminal C at 1:46pm. Will we make the flight. How can I find out which way to go when we get off the 1st plane,so that we are heading in the right direction for the 2nd flight?


    What airport are you talking about? Are you flying United at IAH? You might have your terminals backwards, United 1267 would arrive in C or E and 4138 would likely depart from B. Or are you talking about EWR?


  • Lost and found items
    May 10, 2013
    Don't bother as you will not get to speak to anyone. Neither will you get back your item. Be mindful when you place your items on the belt for checking as well


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