Now the suitcase is been found and kept at the customer department and the only way I can get back is to go to Korea personally or to ask any friend who is going to Korea to collect the bag?? Is this the best way to get back the lost and found?? I don't have any friends visitig Korea in the near future and I couldn't claim the insurance as the suitcase is found already. I am left with no option?? Please advise how do I reclaim my missing item from the airport, other than me visiting Korea again for this reason?!!!!