- IND Airport Overview
The Hoosier State’s largest airport is Indianapolis International Airport (IND) located southwest of Indianapolis. The airport is serviced by 13 airlines providing 38 nonstop flights to U.S. destinations. The presence of low fare airlines – ATA, Southwest, and Frontier help keep air fares to the airport down. The easy-to-navigate airport consists of a main terminal with a central food court and retail area, and four concourses. Several years from now, the current terminal will be replaced by a new terminal with a cutting-edge design that features a soaring circular space reminiscent of downtown Indianapolis’ Monument Circle. Once you arrive, keep in mind that Indiana IND Airport is in the Eastern Time Zone, and does now observe Daylight Saving Time.
- Baggage Carts / Skycap
Baggage Carts and Skycap Service is available to assist with your luggage or special needs. They are located near the entrances and check in areas.
- Baggage Claim
Located on the lower level of the main terminal.
- Banking / ATM Services
ATMs are located on the upper level of the main terminal, one near the food court, the other near concourse D.
- Concourses
There is one Main Terminal and 4 Concourses A, B, C, D.
- Emergency / Medical Services
Dial 9-1-1 for emergency or medical services.
- Flight Information Monitors
Flight Information monitors are located in the terminal and concourses.
- Lost & Found
If you need to locate something in the lost and found, check with Airport Information located in the center atrium of the IND airport upper level near the ticketing counters and food court.
- Mail Center / U.S. Post Office
Mailboxes, a Postal Center and a Fedex drop box are located on the lower level of the main terminal.
- Main Terminal / Concourses
The Main Terminal has 33 gates, approximately 673,000 square feet of space.
- People With Special Needs / Persons With Disabilities
Indianapolis International Airport meets ADA requirements and is easily accessible to physically challenged individuals. There are special telephones and specially equipped elevators. Restrooms are equipped for wheelchair access.
Volume-controlled telephones at wheelchair height are located throughout the Terminal.
Telecommunications devices for the deaf (TDDs) are available at the Information Center in the Central Ticket Lobby and in Concourses A, C and D (upper level). The TDD number for the Airport is 317.487.5151.
- Pets / Animals
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
- Restrooms
Restrooms are conveniently located throughout the terminal and concourses.
- Security
For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/
- Smoking
A smoking room is located on the upper level of the main terminal in the ticketing section between the food court and Concourse D.
- Travelers Assistance
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.
- Guest Services
IND Airport Guest Services, Airport Information and Travelers Assistance
Airport Information is located in the center atrium of the upper level near the ticketing counters and food court.
Indianapolis International Airport
2500 S. High School Road
Suite 100
Indianapolis, IN 46241
Phone: (317) 487-9594
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