• IND Airport Contact
  2500 S High School Rd
  Indianapolis, IN 46241
  United States
  Phone: (317) 487- 7243
  Website for Indianapolis Airport: http://www.newindianapolisairport.com/
  
  

• IND Airport Overview
  The Hoosier State’s largest airport is Indianapolis International Airport (IND) located southwest of Indianapolis. After 30 years of planning, on November 12, 2008, a new airport location with new facilities opened for business. The new terminal building is 1.2 million square feet, with 500 feet of terminal frontage on 1,000 foot, two-level drive. It has 40 gates on two concourses, two of which lead to US Customs & Border Protection and a Federal inspection service area for international passengers. Spacious security checkpoints have the most advanced screening technologies with designated lanes for frequent flyers, casual travelers, families with small children, and those with special needs. Passengers with tickets can easily move between the concourses without the need of re-screening.
  
  Enjoy unique airport shopping and dining with local flavor! Or visit one of the nation’s most comprehensive local museum stores, "Cultural Crossroads" with goods and displays from eight leading Indianapolis museums and cultural institutions. (See "Restaurants and Shops" for more information).
  
  Many major airlines serve IND Airport with multiple direct flight into major hubs with world-wide connections. IND is also the nation’s fastest-growing cargo airport and home to Federal Express operations.
  
  As of November 12, 2008 the Airport has a new Location: 7800 Col. H. Weir Cook Memorial Drive (replacing the old airport located on High School Road). It is located less than five minutes west of I-465; take I-70 to Exit 68.

• Baggage Carts / Skycap at Indianapolis IND Airport
  Baggage Carts and Skycap Service is available to assist with your luggage or special needs. They are located near the entrances and check in areas.
  
  

• Baggage Claim at Indianapolis IND Airport
  Located on the lower level of the main terminal.
  
  

• Banking / ATM Services at Indianapolis IND Airport
  ATMs are located throughout and new IND Airport Terminal.
  
  

• Currency Exchange at Indianapolis IND Airport
  The new IND Airport has its Currency Exchange Service near the International Arrivals area.

• Business Services at Indianapolis IND Airport
  Business Services information at the new IND Airport location is not yet available. Contact the Information Desk at Tel: 317.487.7243; open Mo-Fri, 5am-11pm; Sat/Sun: 5am-10pm.

• Concourses at Indianapolis IND Airport
  There is one Main Terminal and 4 Concourses A, B, C, D.
  
  

• Emergency / Medical Services at Indianapolis IND Airport
  Dial 9-1-1 for emergency or medical services. The Airport Police number is used for non-emergency concerns: 317-487-5084
  
  

• Flight Information Monitors at Indianapolis IND Airport
  Flight Information monitors are located in the terminal and concourses.
  
  

• Interfaith Chapel / Religious Options at Indianapolis IND Airport
  The new IND Airport has an Interfaith Chapel, located at its new Passenger Terminal, near the ticketing area and rest rooms

• International Travelers at Indianapolis IND Airport
  International Arrivals are located in the New Passenger Terminal of the new IND Airport, at Gates A3, A4 and A5.

• Internet Access at Indianapolis IND Airport
  Internet access is available throughout the new passenger terminal at the new IND Airport.

• Lost & Found at Indianapolis IND Airport
  LOST AND FOUND AT THE NEW IND AIRPORT:
  
  1. Items lost in Airport public areas - call 317-487-7243
  
  2. Items lost at TSA security checkpoing - call 317-532-1900
  
  3. Items lost near ticket counters, gate areas or on airplane - contact your airline.

• Mail Center / U.S. Post Office at Indianapolis IND Airport
  Mailboxes, a Postal Center and a Fedex drop box are located in the new passenger terminal of IND Airport.

• Main Terminal / Concourses at Indianapolis IND Airport
  The new Passenger Terminal at the new IND Airport has 40 gates on two concourses. Two gates serve international passengers.

• People With Special Needs / Persons With Disabilities at Indianapolis IND Airport
  PERSONS WITH DISABILITIES AT IND AIRPORT:
  
  The new Indianapolis International Airport is now one of the nation’s most ADA-accessible airports--built for convenience, safety, and accessibility. Whether it be counter heights and curbs, doors or hallways, personal mobility is maximized. Its numerous elevators and escalators, restrooms with extra-large stalls and grab bars, make access to everyone possible.
  Family restrooms include changing tables, diaper kit dispensers, and wall-mounted child seats are accessible for male and female caretakers.

• Pets / Animals at Indianapolis IND Airport
  Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.
  
  Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
  
  Tips for Traveling with Pets:
  
  · First, contact your airline to find out the rules and regulations they have on pet travel.
  · Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
  · The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
  · Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
  · The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
  · Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
  · Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
  · Give yourself plenty of time for check-in so there is no rushing and everything is done properly SECURITY at Airport: For the latest Transportation Security Administration travel tips and prohibited items list click on http://www.tsa.gov/public/ or htttp://www.ifly.com/airport-security.

• Restrooms at Indianapolis IND Airport
  Restrooms are conveniently located throughout the terminal and concourses.
  
  

• Security at Indianapolis IND Airport
  For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security.
  
  

• Smoking at Indianapolis IND Airport
  Smoking is not permitted in the new passenger terminal of IND Airport.

• Guest Services at Indianapolis IND Airport
  IND Airport Guest Services, Airport Information and Travelers Assistance at the new IND Airport
  
  The new Airport location is: 7800 Col. H. Weir Cook Memorial Drive, Indianapolis, IN 46241 (Take I-70 to Exit 68).
  
  Guest Services Center: Tel: 317.487.7243; open Mo-Fri, 5am-11pm; Sat/Sun: 5am-10pm.
  
  Located between the Ticketing Hall and Civic Plaza, its staff provides basic business services, page passengers by the overhead address system, provide information about airport amenities, about the City and its downtown attractions, and about local hotels and public transportation options.
  
  Other Services include a barbershop, shoeshine stations, currency exchange, USO room, travel spa, Wi-Fi, and post-security centers with Internet access.
  
  Ground Transportation Center: located on the first floor of the new Parking Garage. For rental cars, taxi service, limos, hotel courtesy vehicles and public transportation, call Tel: 317.487.5217; open Mo-Fri 8am-10pm, Sun 4pm-10pm.

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