New Delhi IndiraGandhi Airport (DEL) Guest Services and Help

For items lost at the departure gate area or onboard the airplane, contact your airline.
For lost  or damagaged baggage, or for items left in Custom Arrivals Area - also contact your airline.

For items lost in terminals 1 & 3, you can (a) claim your item for the first 48 hours at the Lost Property section in Terminal 1, (b) find out online if item was found at newdelhiairport.in/lost-and-found.aspx, or (c) call  011 - 49652022,  or 011 - 49652023 or e-mail Lostproperty.Dial@gmrgroup.in.   

After 48 hours the item will be turned over to the Lost Property Department  at :
Old Udaaan Bhawan,
Domestic Terminal 1,
Delhi International Airports (Pvt) Ltd,
IGI Airport,
New Delhi - 110037
Tel No 011 - 49652022, 011 - 49652023

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. For traveling with your pet out of the country: contact the embassy of the country of your destination as to shots and required documentation.

IGI Airport is a non -smoking facility, however, there is a smoking lounge inside the Security Hold Area and smoking is also allowed in business lounges.