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Lost And Found

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Lost and Found at JFK Airport

Every airport has its unique procedures to handle lost and found items. The process varies depending on where the item was lost, be it at a security checkpoint, on an aircraft, or elsewhere in the airport. This article aims to provide comprehensive guidance for passengers who have lost their belongings at the New York Kennedy Airport.

Items Lost at Security Checkpoint

If you suspect that your item was lost at a security checkpoint, the Transportation Security Administration (TSA) has a dedicated lost and found department. You can access their services through the Lost & Found Website to report your missing item.

Items Lost on Aircraft/Lost Luggage

For items lost on the aircraft, including missing luggage at baggage claim (lost luggage), you must contact the airline you are traveling on. For a list of contact information for all airlines served by JFK, please visit this link. Here are some of the most popular airlines used at JFK:

Items Lost in Other Areas

The NY Port Authority airports, including JFK, use a centralized reporting system to help recover lost items. To report a lost item, use this link and provide the necessary details about the item and where it was lost. This service is free to use.

Once you submit the form, you will receive a ticket number by email, so you can check the status and/or edit the information about the lost item. If your item is found, you will receive an email notification, and instructions will be provided on how to pay for shipping so that the item can be sent to you. Note that you will only need to pay for the shipping and handling fees.

Tips for Success

Here are some tips to increase your chances of finding your lost item:

  • Provide as much detail as possible when describing the lost item.
  • Regularly check your email for updates regarding your lost item.
  • If the item was lost on an airplane, contact the airline immediately.
  • Keep your ticket number safe as you will need it to check the status of your lost item.

Tips for Preventing Loss

Here are some tips to help prevent losing your belongings while traveling:

  • Use tracking tags on your luggage and valuable items.
  • Take photos of your luggage and valuable items. These can be used to describe the items if they are lost.
  • Keep your belongings close to you at all times.
  • Double-check your area before leaving the airplane or security checkpoint.

Updated on: December 29, 2023

Frequently Asked Questions (FAQ)

Depending on where the item was lost, there are different procedures to follow. If the item was lost at a security checkpoint, you should contact the Transportation Security Administration (TSA). For items lost on an aircraft or at baggage claim, you should contact the airline you were traveling with. For items lost elsewhere in the airport, you can use the NY Port Authority's centralized reporting system.
The URL of the form used to report lost items at JFK Airport is here.
If you suspect that your item was lost at a TSA checkpoint, you should report your missing item on the TSA's Lost & Found Website.
JFK Airport uses a centralized reporting system for lost items rather than a physical lost and found office. You can report lost items online anytime.
For items lost on the aircraft or at baggage claim, you must contact the airline you are traveling on. You can find a list of contact information for all airlines served by JFK here.
If you lost an item in other areas of JFK Airport, you should report it using the NY Port Authority's centralized reporting system. You can access the form here.
Some tips for locating your lost item include providing as much detail as possible when describing the lost item, regularly checking your email for updates regarding your lost item, contacting the airline immediately if the item was lost on an airplane, and keeping your ticket number safe as you will need it to check the status of your lost item.