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  • international arrival customs time
    Mar 18, 2017
    June 2 Arriving from Zurich at 1pm Delta need to clear customs and transfer to LAG for flight to MCi on Southwest at 6:50pm should we be OK? Thanks


    The code for LaGuardia is LGA. Yes, you should have enough time.


  • 45 Min Layover
    Jan 26, 2017
    I am looking at a Delta flight from CLT to JFK to Toronto Canada that has a 46 minute layover at JFK. Will that be enough time to go from terminal 2 to 4 (Delta International) and get to my connecting flight?


    That is just enough time if everything goes smoothly. Actually both flights will likely be in Terminal 4.


  • Please forward to Upper Management.
    Dec 29, 2016
    A friend of mine just called me from JFK terminal 4‎, as he's sitting in the Lounge waiting to board his flight. 2 TSA agents, showed up handing him $40.00 that seemingly fell out of his pocket, while passing through security. While we sometimes get to read in the press about people's experiences with TSA agents, and the agents aren't usually portrayed in the most flattering ways. I feel that it's equally important to Recognize and Praise the Good Actions these men did, as they went out of thier way - all the way to the lounge- to return lost money. May this inspire all of us to do and act in the best interests of Humanity. For your information, they were 2 gentleman, ‎and it happened in Terminal 4 JFK at around 11:00 PM today. Grateful and inspired, Yours, Saul


    This is not the JFK Airport's website. Nobody from the JFK Airport will read this message.


  • Customs and flight transfer
    Nov 14, 2016
    I'm flying in to jfk from Johannesburg South Africa at 6:40 am on November 30th. Can I make it through customs and change terminals if needed to catch a delta fight to Columbus Ohio at 9:10?


    That's barely enough time if everything goes perfectly.


    How do I find out which terminal the delta 9:10 flight leaves from on November 30th. I assume South African Airlines will arrive at terminal 4. Trying to see if I even have to change terminals at all.


  • Immigration at JFK
    Nov 7, 2016
    Hi Guys, I am flying in at JFK terminal 4, I have a small child (10months) and was wondering if you are traveling with young children if there is a fast queue or special lane for immigration? Thank you for your help Filipe


    No, there is not.


  • Where to Meet at JFK Arrivals
    Oct 31, 2016
    our flight arrives at 4pm Friday at terminal 8 (Qatar). our daughter will meet us at the airport. after the baggage claim, is there only one exit to the arrival fall? can you please suggest a good meeting place just after getting to the arrival hall - a coffee shop perhaps - where we can have our daughter meet us. appreciate a reply soon, leaving this thursday. thanks


    Yes, Terminal 8 only has one exit from US Customs.


  • Arriving DL Flt #445 from FCO
    Oct 25, 2016
    Hello, I arrived at JFK from FCO today. Flight was unboarded 4:30pm. I have a connection at 6:15pm to Dallas. Is passport control and my connection in the same terminal?


    Yes, the 6:15 PM Delta flight to DFW also departs from Terminal 4.


  • Baggage Storage Terminal 5 Jet Blue
    Oct 17, 2016
    Can anybody tell me is there a Baggage storage faclity in terminal 5 as we a 1 day in new york so dont want to bring all baggage to hotel for 1 night


    There is no facility in Terminal 5. There is a company that will pick up your bags from any terminal and deliver them to you or there is a facility in Terminal 4.


  • meeting passenger after they clear customs
    Oct 13, 2016
    my wife is returning from aruba on jet blue. where do i meet her?


    Your wife will pre-clear US Immigration and customs in Aruba. her arrival will be like a JetBlue domestic flight into Terminal 5 at JFK.


  • going to Manhattan
    Sep 13, 2016
    hello, how do i move from T 4 to get a bus to Manhattan (going to Washington) but would want to drop a luggage for a friend at the car park. flight is tommorrow. secondly, can i get to buy greyhounds ticket to Washington anytime? i don't want to buy now considering the number of hours one will normally spend at CBP, Security etc. thank you


    You take the AirTrain to the LIRR to Manhattan and then walk to the port authority bus terminal. Yes, you can buy a bus ticket at the port authority.


    You could also take the Amtrak Train from Penn Station to Washington instead of a bus.


  • Processing time
    Sep 12, 2016
    I will be flying domestic on Delta Saturday evening. How much time do I need to allow between arrival time and getting to the gate?


    I would get to the airport 2 hours before your flight.


  • Internet access at terminal 4 arrival
    Sep 12, 2016
    Is there wifi access at Terminal 4 arrivals


  • I have a 6:42 JFK flight and a 9:50 LaGuardia flight
    Sep 5, 2016
    I am a US citizen flying into JFK at 6:42 from St. Lucia and a 9:50 flight at LGA. Will I make it and what is the best transport?


    That should be enough time. The best method of transport is a car service or a taxi.


  • Meeting friend coming in from another flight.
    Aug 29, 2016
    A friend of mine and I are arriving within two hours of one another from different flights and arriving at different terminals. He arrives first(international). Is it possible for him to come and meet me at my terminal(domestic) so that we can take cab into city together? I'll be checking in my bags.


    I forgot to mention I'm arriving at terminal 5.


    Yes, he could take the AirTrain to Terminal 5 and meet you at the Terminal 5 baggage claim.


    Thank you! That's what I thought, but wasn't sure he would be allowed to.


  • Time to claim bags and get through customs
    Aug 11, 2016
    Our son is arriving at 8:40pm flight from Israel. We are picking him up at the airport. About how much time do you think it will take for him to claim his bag and go through customs?


    He'll probably be out at about 9:20-9:30 if his flight is on-time.


    Many thanks for your quick response.


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