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  • Christmas eve - time to claim baggage and clear immigration
    Dec 5, 2016
    hi, am flying HK>JFK arriving Christmas Eve at 1210pm Looking at booking a car to get us to our accommodation but unsure how long it will take re: baggage reclaim and clearing customs and immigration. Any advice greatly appreciated. Thanks in advance.


    I would book the car for 1:15 or 1:30 PM.


  • Meet the Parents
    Dec 6, 2016
    I want to buy a ticket for my mother to travel from Moscow, Russia to Toronto via JFK airport. I want to meet her at the JFK airport so that we can travel on the same flight to Toronto. Is it possible to meet her at the arrival gates of her terminal and help her navigate through the airport? I want to do this because she can't speak English and will need help. If not where is the best place to meet her?


    No, it is not possible to meet her at the arrival gate. You have to meet her at the exit of US Customs in JFK in her arrival terminal.


    I would recommend her to get a wheelchair service, this way a designated person will meet her at the gate. You can give her a note in english that will say that she speaks no english and needs help to get through customs or to get to the next gate (wherever the Toronto flight is leaving from). Obviously, she doesn't need to use wheelchair, it's just the way they set it up for airport workers. Good luck!


  • Passport Control and Security waiting time
    Dec 31, 2016
    My family and I are due to land with Norwegian Air at 8:30pm, I would like to book transport from the airport to our hotel but need to know a rough tie to book the car as I don't want to incur any charges. We have never been before and I am getting different times from different people. Can anyone give me some advice?


    Immigration shouldn't be to busy then, so I think you will be out of customs around 9:15 if your flight arrives on-time.


    I'm on this flight on 11/12 please can you advise how long it took you to clear customs/immigration please? Thanks.


    I'm not flying until January hopefully a quiet time!


    Hello My sister and I are both arriving at JFK from two different airports in Europe within the same hour. As she is not an experienced traveler and her english is not as strong, I want to meet her as early in the arrivals process as possible. Any recommendations where in T4 to wait and meet? Can that be pre-immigration or best in the luggage area? Thanks


  • Cuba flight
    Dec 1, 2016
    I am arring JFK and then i fly to Havana by Jetblue. I am a Vietnamese with Vietnamese passport. Vietnamese do not need visa to entry to Cuba but if fly from US, pax have to choose one of 12 reasons to travel to Cuba. If i choose reason "support to Cuban people", any problem happen to me?


    No, the JetBlue website is just required to ask that. Since you are not a US Citizen your answer will not be used for anything.


    Thank you so much


  • short JFK Overlay - enough time?
    Nov 14, 2016
    Flying from RDU on KLM Flight 5481 and must catch my connecting international flight to Amsterdam on KLM Flight 644. With a short overlay of 1 hour and 40 minutes, do I have enough time? My flight information says I arrive at terminal 2 and I will depart again at terminal 4. Do I have to re-check my luggage at JFK? Do I have to go through security at JFK and how fast will I have to run to my gate?


    Your first flight will be operated by Delta. Delta runs a shuttle bus inside security from Terminal 2 to Terminal 4 - use that. You don't have to do anything with your baggage on your way out of the US. You have enough time.


  • Domestic to International luggage transfer
    Nov 7, 2016
    Hi, I'll be flying from ORD to LHX and transferring at JFK in a couple of days. Will I need to collect and recheck my luggage at JFK or should it be transferred through? I'm flying Delta in the US and Virgin to London, and the tickets were bought as one journey. Thanks.


    You don't have to do anything with your bags at JFK. Just walk from your arrival gate to your departure gate.


  • Meeting family flying into different terminal
    Dec 6, 2016
    Hi my flight arrives into terminal 8 around 40 minutes after my parents land in terminal 7. Can anyone recommend the best place for them to wait for me please.


    Are both flights international? They could just wait in the arrivals level of 8 at the exit of Customs.


    Yes both are international, they aren't the best at finding their way so was looking for them to do the least possible and for me to find them. Thanks


    if you and them arrive at the same terminal, I'd say let them stay at the arrival terminal and wait for you. If this is the final destination though, their luggage will be on the claim waiting for them for 9 hrs. If it's a connecting flight, then no worries - luggage wshould go to final place.


  • London Heathrow - Layover JFK
    Nov 2, 2016
    Good evening! I will be traveling from London Healthrow to Orlando, Florida with a layover at JFK in the near future. Will I actually go through customs at JFK or will I go through customs when I arrive home in Orlando? Thank you for your help and happy travels.


    Yes, in JFK you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security and to your departure gate. What airlines are you flying?


    I will be flying Delta. I will not have any checked baggage - just a backpack, so maybe the process will be a little easier for me. Thank you for your response.


    Yes, in that case the process is the same, you just don't have to do anything with bags.


  • Time land from Cape Town and catch train at pen station
    Oct 21, 2016
    How long does it take when you land at jfk from Cape Town and need to catch a train at penn station


    I'd want 3.5-4 hours.


  • Time to go through customs and migration
    Oct 21, 2016
    Hi, I am arriving from Argentina on november 10th in the morning. How long (aprox) will it take to go through customs and immigration? I have to make a connection in LGA afterwards. Thanks!


    I would estimate about 60 minutes. I would want at least 4 hours between my scheduled arrival at JFK and scheduled departure from LGA.


  • where to check in
    Oct 17, 2016
    hi,not a USA citicen, I will arrive international flight on dic 18 at 6pm in terminal 4 and depart from terminal 5 in different airline at 10pm, where do i go after inmigration and costums to do the check in for jetblue? thanks


    When you arrive you will go through US Immigration, claim your bags and go through US Customs. Then if your bags are not checked through to jetblue you will take them with you on the AirTrain to Terminal 5, check them with JetBlue and go through security. You should have enough time.


  • International to domestic connection at JFK
    Oct 12, 2016
    We are flying from FCO>JFK>DFW all with delta. We have to claim luggage, go through customs and recheck it at jfk, correct? Then go through TSA security again if im right. Is 3 hours enough to make this connection at jfk?


    Yes, you have to do all that. Yes, that is enough time.


  • Terminal number
    Sep 29, 2016
    Leaving tomorrow with Interjet Flight 961. What terminal ?


    That flight operates from Terminal 7 as opposed to the rest of the Interjet flights that use Terminal 1.


  • 3 hour connection between 2 flights
    Sep 28, 2016
    Good day, I'm flying from Mexico City to Moscow via JFK and have 3 hours in between, however my flights were booked separately, which means I have to go through immigration, collect luguage and check in again. Is it enough time and would it be possible to use speed line for immigration? How can I do this in the shortest possible time? Thank you.


    That's barely possible if everything goes perfectly. There is no "speed line" for immigration when entering on a Visa.


  • luggage retrieval & customs
    Sep 21, 2016
    I am flying from PUJ (Dominican Republic) to Philadelphia with and over night layover at JFK. Will I be able to retrieve my checked luggage in order to go through customs at JFK and then recheck the bag to continue to PHL?


    You will have to claim your bags to go through US Customs but you will not be able to re-check your bags until the next morning.


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