New York Kennedy Airport (JFK) Medical & Handicapped Help

In an emergency, dial 211 from a courtesy phone or 911 from a pay phone or cell phone.

For medical emergencies, trained emergency medical technicians are available 24/7. Please call the police emergency number (718) 244-4333 for assistance.

Airport phones are available at various locations. Just dial 211 from an airport phone or have an airline representative call 911 (NYC police only) from any public phone for you.

Doctors are available 24/7 at the privately operated medical building 198 -(call tel. (877-535-3627) for the free shuttle) For more information call (718) 656-5344.

When making airline reservations, be sure to mention your special needs, including wheelchair assistance.

Family member or caretaker taking you to the gate will have to stop by your airline counter to get a 'non-flying boarding pass'.

For public transportation information call (718) 596-8585 or (718) 596-8273 - make reservation 24 hours in advance.

Accessible services inside the passenger terminals of JFK Airport include drinking fountains, restrooms, pet relief areas, car rental, phones,