The Visitor Information desks are staffed from 7:45 a.m. to 9:45 p.m. daily, and are located throughout the airport. If you need assistance and the desks are not staffed, you can call (808) 872-3893 for assistance, or e-mail: airvisitorinfo@hawaii.gov.

The Visitor Information booth is happy to provide tourist information and pamphlets.

OGG's Customer Services include:
Accessibiliy; Airline Lounges, Airport Hotels, Baggage Carts, Banks & ATMs, First Aid, Internet Services, Lei Greetings, Lockers & Storage Facilities
Lost & Found, Pet Assistance; Postal Services, Smoking & Visitor Information

Hawaiian Airlines Lounge: Its premier Club is located across Gate 17.

1. If you lost an item onboard your airplane, contact your airline.
2. If you lost an item at security checkpoint, or if item is missing from checked baggage, call TSA at 808-871-0207.
3. If you lost an item inside the terminal contact Lost & Found on the ground level in front of the Airport Manager's Office; open Mon-Fri 7:30am-4pm. (Items are stored for 45 days.)  Or call 808-872-3876.

A stamp machine is located at the 2nd floor news stand.

As policies relating to the transportation of pets vary by airline and time of year, please contact your airline directly for details. Animals in the Airport

No person may enter any airport terminal building with any animal or reptile, except:
-- A seeing eye or hearing eye dog or other animal certifiably trained to perform such functions;
--An animal or reptile properly confined for shipment with or by an air carrier, provided the animal or reptile is authorized by law to be in the state; and --Any animals, accompanied by properly authorized law enforcement personnel specially trained for emergencies such as aircraft, vehicle or vessel disasters or for use in law enforcement such as the discovery of drugs and other contraband. Bringing Your Pet to Hawaii Hawaii has strict animal quarantine rules. For more information, please go to the Department of Agriculture Animal Quarantine Branch website at www.hawaiiag.org/hdoa/ai_aqs_guidedog.htm. You may also e-mail, call or write to the Animal Quarantine Station, 99-951 Halawa Valley Street, Aiea, Hawaii 96701-3246. Telephone (808) 483-7151 Fax (808) 483-7161. E-mail: rabiesfree@hawaii.gov or hdoa.info@hawaii.gov. Guide/Service Dogs Guide/Service dogs are exempt from State of Hawaii animal quarantine rules under strictly enforced conditions. For more information, please go to the Department of Agriculture Animal Quarantine Branch website at www.hawaiiag.org/hdoa/ai_aqs_guidedog.htm. You may also e-mail, call or write to the Animal Quarantine Station, 99-951 Halawa Valley Street, Aiea, Hawaii 96701-3246. Telephone (808) 483-7151 Fax (808) 483-7161. E-mail: rabiesfree@hawaii.gov or hdoa.info@hawaii.gov. Helpful Numbers: Hawaiian Humane Society - HNL Animal Port; Tel: (808) 833-2049 State Airport Animal Quarantine - HNL Holding Facility; Tel: (808) 837-8092 State of Hawaii Department of Agriculture - Animal Quarantine Station Halawa; Tel: (808) 483-7151

Kahului Airport is a no smoking facility. Smoking is prohibited from cabin to curb. In addition, smokers must also be at least 20 feet away from any doorway, window or ventilation duct to prevent the spread of second-hand smoke. Signs are posted around the airport to remind passengers about the no-smoking policy. Smoking is only permitted in the parking lot. Violators of the law face fines.