Guest Services at Kansas City MCI Airport
Airport Information services are available in each terminal - information counters are also in the arrivals area of each terminal.
The Airport Ambassador volunteers can be recognized by their red blazers and welcoming smiles. They provide directions, offer assistance and respond to inquiries. They also provide information on transportation, hotels, dining, shopping, area attractions and points of interest.
Lost & Found
2. If you lost an item inside the Airport call Lost & Found at 816-243-5237
International Travelers at Kansas City MCI Airport
For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.
NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.