La Guardia (LGA) AirportMedical & Handicapped Help |
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- Emergency / Medical Services at La Guardia LGA Airport
Trained emergency medical technicians are available 24 hours per day. Please call the police emergency number 211 from any airport direct dial phone or (718) 533-3911 for on-airport assistance. Airport phones are available at various locations.
Medical Services
LGA Med Port - Hangar 3 (located to the right of the CTB if facing the garage on the frontage), Suite 109. Phone: (718) 476-5620; Fax: (718) 476-5162. Monday thru Friday 9am - 6pm
Dentist Services: Dr. Robert M. Trager, LaGuardia Airport, Central Terminal Building (Terminal B), Room 3636. (718) 507-7800
- People With Special Needs / Persons With Disabilities at La Guardia LGA Airport
The Port Authority of New York and New Jersey has prepared this information to inform you of accessible services available at LaGuardia Airport (LGA).
N o t e : It is best to arrange for any special assistance you may need in advance, either directly with your airline or through a travel agent.
THINGS YOU SHOULD KNOW
The Port Authority encourages the use of standard international symbols in directional and informational signs at LGA. Look for the symbols designating wheelchair accessibility , hearing disability and Telecommunications Device for the Deaf (TDD/TTY) to locate facilities and services that you may require.
To help you plan your visit in advance of your trip, use this Website to identify and locate accessible services at LaGuardia Airport. If you are not accompanied by or met at the airport by a friend or relative, it is important that you contact your airline (airline terminal locations and phone numbers) in advance about any specific needs.
QUESTIONS TO ASK IN ADVANCE
To find out about accessibility on board the airplane, contact your travel agent or airline representative.
Before making your reservations, here are some other questions you should ask to make your trip easier:
- How accessible is the terminal from the parking lot or the place where I will be dropped off? Will I need assistance to get into the terminal? - Are there accessible elevators available? Where are they? - Will I need an airline representative to assist me (when boarding, arriving or claiming my baggage)? - Does the airline provide special assistance aboard the aircraft? - Are there accessible facilities at my destination airport? Is information about these facilities available? (Check our Other Airports section for links to other airport's websites.) - Will I be changing planes and will that require a terminal change? - Are there fees for any of these services?
MAKING RESERVATIONS
It will be easier if you make reservations with your airline or travel agent well in advance of your trip, and inform them of any assistance you may require, e.g., a wheelchair (departing and arriving), specific seating requests, specific kinds of food, etc.
USING PUBLIC TRANSPORTATION FROM THE AIRPORT
Ground Transportation Centers are located in the baggage claim area of each terminal. A number of ground transportations services are available to transport you to and from the airport as well as to help you connect between Kennedy, Newark and LaGuardia Airports.
For your convenience, public transportation information for the disabled traveler is available at the following numbers:
IN NEW JERSEY:
1-(800) 772-3606
NEW JERSEY TRANSIT DISABLED TRAVELER INFORMATION
IN NEW YORK:
1-(718) 330-1234
METROPOLITAN TRANSIT AUTHORITY INFORMATION
Ground Transportation Information:
1-(800) AIR Ride OR
1-(800) 247-7433
To insure prompt service, reservations for accessible transportation vehicles should be made at least 24 hours in advance for all shared ride transportation options.
To obtain printed material write to the address above.
PARKING INFORMATION FOR PEOPLE WITH DISABILITIES
For your convenience, the parking lots nearest to the entrances of each terminal have a limited number of reserved spaces for travelers with disabilities. To park in these reserved spaces and receive the lowest parking rate, official license plates bearing the disabled designation or other official documents issued by a municipality or state of residence must be prominently displayed.
Parking charges for these vehicles are equal to the lowest rate available, which is currently:
First 24 hours
- $3 up to the first half hour or part - $6 up to 1 hour - $9 up to 2 hours - $10 maximum for the first 24 hours
Over First 24 hours
- $3 for each hour or part thereafter - $10 maximum each 24 hours
There are curb cuts at all entrances and exits of the parking lots and terminals.
For additional parking information, please call Five Star, the parking operator at: (718) 533-3850
DEPARTING
Curbside unloading areas for baggage and passengers are available at each terminal and in most cases are weather protected and located close to each airline’s entrance door. Please make arrangements with your airline at least 24 hours in advance to confirm assistance with baggage check-in, ticketing and movement to the gate area. Skycaps are available to assist you with your luggage.
ARRIVING
You can expect weather-protected passage via modern jetways from the aircraft to your terminal. Once in the terminal, elevators are available where a change to another level is required to reach baggage claim, ground transportation or on-airport connecting flights.
In the baggage claim areas, Skycaps are available to help you with your luggage.
IS SOMEONE MEETING YOU?
If a friend, family member or business associate will be driving to the airport to meet you, please understand that they will not be permitted to wait in their car at the arrivals level curb frontage. If you and all your baggage are not there when your ride pulls up to the curb, the driver must park in an airport parking lot and walk to the terminal to wait for you.
Cars standing (not actively loading or unloading) at the arrivals or departures curbs will be ticketed, and unattended cars will be towed.
At LaGuardia Airport, all terminal buildings are equipped to handle people with disabilities.
CENTRAL TERMINAL BUILDING (CTB)
The newly modernized Central Terminal Building is completely accessible and many of the services are identified by the international access symbol. In addition, there are readily accessible TDD/TTY phones (AT&T2000) available throughout the terminal.
Pick-up - Drop-off
Motorists picking up passengers at the central terminal building are encouraged to park in the Parking Garage located directly opposite the terminal. Spaces are reserved for appropriately identified vehicles on each level of the garage. Follow international access symbol indicators to elevators located on each level. The garage is connected to the Central Terminal Building by two enclosed passageways.
The CTB has a controlled access roadway immediately adjacent to the terminal building, which is designated for buses, taxis and limousines. However, motorists picking up or dropping off passengers with disabilities may use this roadway after obtaining permission.
For information call: (718) 533-3400
OTHER TERMINALS AT LAGUARDIA AIRPORT
- US AIRWAYS TERMINAL and US AIRWAYS SHUTTLE TERMINAL
for information call: (800) 428-4322 (7 Days - 24 Hours)
- DELTA TERMINAL
for information call: (718) 565-3945 (7 days 5AM to 10PM)
- MARINE AIR TERMINAL (DELTA SHUTTLE)
for information call: (800) 221-1212 (7 days 5:30AM to 10:30PM)
CAR RENTAL
Specially equipped, hand-operated vehicles are available from our on-airport car rental agencies, Hertz and Avis. To find out more information, please contact Hertz at 1-(718) 478-5300 and Avis at (718) 507-3600 directly.
EMERGENCY SERVICES
For medical emergencies, trained emergency medical technicians are available 24 hours per day. Please call the police emergency number 211 from any airport direct dial phone or (718) 533-3911 for on-airport assistance. Airport phones are available at various locations.
TDD/TTY
At LaGuardia there are phones conveniently located to accommodate the hearing impaired.
A NEW FAMILY ASSISTANCE RESTROOM
Opened on the third floor level of the CTB
TRAVELING WITH AN ELECTRIC WHEELCHAIR?
Please call your airline in advance to determine their policies regarding battery operated wheelchairs.
If you require more information, please call your travel agent, or your airline.
