La Guardia (LGA) Airport

Guest Services and Help

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LGA Airport Guest Services, Airport Information and Travelers Assistance
An Airport Information booth and Travelers Assistance are located in each of the terminals. For more information, contact Recorded Airport Information at 718-533-3400.


Customs/USDA Procedures
  • Flight attendants distribute Customs Declaration forms.
  • Questions about fruits, vegetables, plants, meats, birds, etc.
  • Passengers should have permits for the above prior to arriving in U.S.
  • Only One Customs Declaration is required per family:
  • U.S. residents - Duty-Free exemption of $400 or $600 if returning from a Caribbean basin country
  • Non-residents - Duty-Free exemption of $100.
  • All passengers must declare currency or monetary instruments over $10,000 U.S.


Immigration Procedures
  • Flight attendants will distribute an Immigration Arrival/Departure record form.
  • Every non-U.S. citizen except permanent residents in possession of a green card or Canadian citizens, must complete an Immigration form.
  • Visitors with visas fill out the white Immigration forms.
  • Visitors without visas fill out green visa-waiver forms.

For lost and found items, see La Guardia Airport Information Booth and Travelers Assistance, located in each of the terminals. For more information, contact Lost and Found at:

Port Authority Police: 718-533-3900; Impound Lot: (718) 533-3900; Lost & Found: (718) 533-3988

TSA Lost & Found - TSA: (718) 639-1839; TSA Customer Service Center: (866) 289-9673; (for items that may have been lost in and around the security check point)
Business Services Centers are located in the Central Terminal Building and in the Delta Terminal.
Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.


Smoking is prohibited in all public areas inside the passenger terminals at LaGuardia Airport.
An LGA Airport Information booth and Travelers Assistance are located in each of the terminals. For more information, contact Recorded Airport Information at 718-533-3400.