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Lost And Found

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LIH Airport Lost and Found

Have you lost an item during your visit to Kauai Lihue Airport? Don't worry, this comprehensive guide will provide you with all the necessary information to recover your lost belongings. From contact details and operating hours of the Lost and Found department to location-specific procedures, this guide has got you covered. We also provide information on how to file a report, what to expect in terms of collection, delivery, and charges, and special considerations for sensitive items.

Scroll down to get specific information about what to do if you lost an item at LIH.

Contact Information and Operating Hours

If you've misplaced an item during your visit to Kauai Lihue Airport, you can contact the Lost and Found department operated by Allied Universal. They are reachable via phone at the following number: (808) 245-4040. Please note that operating hours and any variations for weekends or holidays may apply, so it's recommended to call ahead for the most accurate information.

Location-Specific Procedures

Items Lost in Airport Terminals

For items misplaced within the airport property, whether inside or outside the terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact Allied Universal at (808) 245-4040.

Items Lost at Security Checkpoint Areas

If you've lost an item at a TSA security checkpoint, you can reach out to the TSA directly. The contact number for items lost at these areas is +1-808-241-4508.

Items Lost in Other Areas

For items lost in areas such as parking lots, rental car facilities, shuttle buses, and similar areas not located inside the airport, you should contact Allied Universal at (808) 245-4040.

Items Lost on the Plane

If you believe you've left an item on the aircraft, there are several steps you can take to recover your possessions. Firstly, if you realize shortly after deplaning, you may return to the gate and inform the gate agent of your lost item. They can communicate with the cleaning crew or other personnel on the plane to locate your item.

If you're unable to return to the gate or if some time has passed, your next option is to visit the Lost and Found desk if one is available at the airport. Here, items found on planes and in the airport are kept for passengers to claim.

Another option is to visit the luggage/baggage services desk for your airline, typically located in the baggage claim area. They can assist in communicating with the airline about your lost item.

If these options are unsuccessful or unavailable, you should contact your airline directly. Many airlines have specific procedures for handling lost items on their aircraft.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to inform a representative at the airline's baggage service office, which is usually located nearby the baggage claim area. They can assist in tracking your luggage and provide you with updates.

Here are the contact information for the popular airlines that service Kauai Lihue Airport:

If your airline is not listed above, check out airlines that serve LIH for contact info and more.

How to File a Report

Unfortunately, Kauai Lihue Airport does not support online form submission for lost items. To file a report for a lost item, you will need to contact the appropriate department based on the location of the lost item. When reporting, be prepared to provide at least your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Timely reporting can increase the chances of recovering your lost item.

Collection, Delivery, and Charges

Once your item is found, you will be informed about the collection process. Please note that any fees or charges associated with lost and found services, including storage, delivery, or processing fees, will be communicated at this time.

Special Considerations

For sensitive items like passports or electronics, additional security measures or privacy concerns may apply. Be aware of third-party services that may charge unauthorized fees. Unclaimed items will be handled according to the airport's policy, and any legal notices related to lost and found items will be issued as necessary.

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Frequently Asked Questions (FAQ)

Depending on where you lost the item, you should contact the appropriate department. If you lost it in the airport terminals, security checkpoint areas, or other areas like parking lots and shuttle buses, you should contact Allied Universal at (808) 245-4040. If you lost an item at a TSA security checkpoint, you can reach out to the TSA directly at +1-808-241-4508.
If you realize shortly after deplaning, you may return to the gate and inform the gate agent of your lost item. If you can't return to the gate or if some time has passed, you can visit the Lost and Found desk at the airport or the luggage/baggage services desk for your airline. If these options are unsuccessful, you should contact your airline directly.
The first step is to inform a representative at the airline's baggage service office, which is usually located nearby the baggage claim area. They can assist in tracking your luggage and provide you with updates.
Here are the contact information for popular airlines that service the airport: Hawaiian Airlines Contact Info, Alaska Airlines Contact Info, United Airlines Contact Info, American Airlines Contact Info. If your airline is not listed, check out airlines that serve the airport for contact info and more.
To file a report for a lost item, you will need to contact the appropriate department based on the location of the lost item. Be prepared to provide at least your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.
Once your item is found, you will be informed about the collection process. Any fees or charges associated with lost and found services, including storage, delivery, or processing fees, will be communicated at this time.