Lisbon Portela Airport (LIS) Guest Services and Help
Guest Services at Lisbon Portela LIS Airport
Information - Welcome Desks:
1. Viagens Abreu, S.A., located at arrivals, pre-security. Open 6am-10pm. Tel: + 351 214 156 332 Fax: + 351 218 460 685
2. Top Atlântico, located pre-security. Open 9:30am-1pm & 2pm-6pm (except Sun). Tel: +351 218 925 890 Fax: + 351 218 400 218.
3. Travel Store American Express, located pre-security, open 7am-8pm. Tel: + 351 218 497 728 Fax: + 351 218 497 731.
4. Worldtravel BTI, located at arrivals, pre-security. Open 7am-11pm. Tel: + 351 218 454 490.
Lounges:
1. Airport Lounge Apolo - located at Arrivals, public area, near the rental car area.
2. Airline and Airline Handler Lounges:
(a) Air France - Departures Restricted Area (near the Free Shop)
(b) Groundforce (Blue Lounge) – Departures Restricted Area (near gates 7 to 11)
(c) Portway (Lisbon Lounge) – Departures Restricted Area (near gate 15 and restaurants area)
(d) TAP Portugal (Navigator) - Departures Restricted Area (after the Free Shop)
Luggage Storage:
The Luggage Storage area is located in the arrivals area, next to car park P2. Open 24/7. Tel: (+351) 218 413 594. Fees quoted are per piece, per day: up to 10 kg 2,90€; 10-30 kg 4,30€; above 30 kg 8,60€.
Massage:
Corporate Massage Service Massage Service is located at departures, post-security. Open 7am-11pm.
Máquinas de Fotografias - Photo Machine (PhotoMaton):
Located at arrivals, pre-security. Open 24/7.
Vending Machines
(for oftdrinks, mineral water, chocolate and candies) are located at arrivals, pre- and post-security.
VIP Services:
Services may be requested at the time of embarking and disembarking (for VIP passengers), including the use of Lounges and other facilities. Fees are determined based on the service you require. For more information or to make arrangements for these services, call Mon-Fri 9am-5pm. Tel: (+351) 218 445 351; Fax: (+351) 218 413 585.
1. Viagens Abreu, S.A., located at arrivals, pre-security. Open 6am-10pm. Tel: + 351 214 156 332 Fax: + 351 218 460 685
2. Top Atlântico, located pre-security. Open 9:30am-1pm & 2pm-6pm (except Sun). Tel: +351 218 925 890 Fax: + 351 218 400 218.
3. Travel Store American Express, located pre-security, open 7am-8pm. Tel: + 351 218 497 728 Fax: + 351 218 497 731.
4. Worldtravel BTI, located at arrivals, pre-security. Open 7am-11pm. Tel: + 351 218 454 490.
Lounges:
1. Airport Lounge Apolo - located at Arrivals, public area, near the rental car area.
2. Airline and Airline Handler Lounges:
(a) Air France - Departures Restricted Area (near the Free Shop)
(b) Groundforce (Blue Lounge) – Departures Restricted Area (near gates 7 to 11)
(c) Portway (Lisbon Lounge) – Departures Restricted Area (near gate 15 and restaurants area)
(d) TAP Portugal (Navigator) - Departures Restricted Area (after the Free Shop)
Luggage Storage:
The Luggage Storage area is located in the arrivals area, next to car park P2. Open 24/7. Tel: (+351) 218 413 594. Fees quoted are per piece, per day: up to 10 kg 2,90€; 10-30 kg 4,30€; above 30 kg 8,60€.
Massage:
Corporate Massage Service Massage Service is located at departures, post-security. Open 7am-11pm.
Máquinas de Fotografias - Photo Machine (PhotoMaton):
Located at arrivals, pre-security. Open 24/7.
Vending Machines
(for oftdrinks, mineral water, chocolate and candies) are located at arrivals, pre- and post-security.
VIP Services:
Services may be requested at the time of embarking and disembarking (for VIP passengers), including the use of Lounges and other facilities. Fees are determined based on the service you require. For more information or to make arrangements for these services, call Mon-Fri 9am-5pm. Tel: (+351) 218 445 351; Fax: (+351) 218 413 585.
Mail Center / U.S. Post Office at Lisbon Portela LIS Airport
The CTT Post Office is located at departures, pre-security. Open Mon-Fri 9am-8pm; Sat/Sun/Holidays: 9am-1pm & 2pm-5pm. Tel: + 351 218 435 050 Fax: ++ 351 218 435 056