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  • Clearing Customs
    Nov 13, 2016
    1
    Approximately, how long will it take a US Citizen getting wheelchair assistance to clear customs? She is arriving early afternoon.

     

    I would expect that she be ready to be picked up 45-60 minutes after the plane arrives at the gate.

     

  • passport check time
    Sep 30, 2016
    1
    how long it will take to go through passport check today friday at 1040 pm?

     

    I cannot predict that.

     

  • Time to check-in and board
    Jun 27, 2016
    1
    Hi, I have a flight that takes off tomorrow at 12:54pm. I can't leave from the office downtown until 12pm (arrival at airport at 12:15pm). Is 15 minutes enough to get through security and board my flight by approximately 12:30pm? (I would leave earlier if it was possible, but am unsure if I can)

     

    That is not realistically possible.

     

  • bagge question
    May 20, 2016
    0
    Daughter traveling from Charlotte via American Airlines to Boston to catch Alitalia flight to Rome. Separate ticketing. Won't have to check carry-on for the Charlotte flight but will for the Boston to Rome flight. Where does she go to check that baggage. Thinking she goes to Terminal E but is there a counter there to do that?

     

  • Does BOS International Term E have a TSA PreCheck line?
    Apr 26, 2016
    2
    Does BOS International Term E have a TSA PreCheck line? It did not about two years ago, but now it is April 2016 and I hope they finally got their act together?

     

    No, because none of the airlines that use Terminal E are Pre-check participants, so even if it had it, nobody could use it.

     

    thank you ZAP. is there a TSA suggestions inbox that they would be likely to read? the whole idea of airlines "participating" in PreCheck seems ridiculous - the airport security lines cover all gates in a given terminal, and are not organized by airline; why should PreCheck be special... and I have US Global Entry / Known Traveler Number, which is not tied to any specific airline; it feels stupid that I cannot take advantage of PreCheck in any security line...

     

  • international travel
    Apr 25, 2016
    1
    Daughter flying in from charlotte en route to Italy. When she goes from her arrival terminal to the international terminal, will she go through security again?

     

    Yes, she does.

     

  • switching flights
    Jan 20, 2016
    1
    If I'm leaving from presque isle, maine with family to boston and we both have different flights to florida can i switch my ticket to be on my familys flight if I don't check any luggage?

     

    It depends what airline you are flying and if you are willing to pay a fee.

     

  • Domestic flight arrival time
    Nov 9, 2015
    1
    I will be on a 6:40 a.m. domestic flight on 11/16/2015. How early do I need to be at the airport for this flight?

     

    5:30 AM

     

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